Eric Benac

Experience

• 

  The Alpena News

  Jan 2012 - Jan 2014

  Sports Content Manager

  ♦ Supported team with expense report management, including mileage, camera, and purchasing expenses, achieving annual cost savings.

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  Maneuver Up Marketing

  Jan 2013 - Jan 2015

  Content Manager

  ♦ Led a team of over ten writers and editors, overseeing the production of approximately 50 content pieces weekly to ensure quality, consistency, and timely delivery.

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  Benac Content Writing

  Jan 2015 - Jan 2023

  Content Marketer

  ♦ Produced over 10,000 words daily, consistently meeting production deadlines with 99% accuracy. Maintained high-quality standards on over 95% of projects by collaborating with clients in brainstorming sessions to develop compelling and effective campaigns.

• 

  GlobalLogic

  Jan 2023 - now

  Project Manager

  ♦ Leveraged AI optimizations to enhance a 100-person team’s editing accuracy and productivity, providing one-on-one training support that contributed to the completion of a 1,000-task project under budget by approximately 10%.♦ Identified and addressed project-specific pain points, accelerating workflow through strategic preplanning to resolve customer-designated issues. Achieved average quality scores exceeding 95% across tasks, delivering maximum ROI for clients.♦ Analyzed thousands of KPI reports to identify areas of employee improvement, guiding colleagues through targeted training modules that boosted organizational productivity by over 15%.♦ Drafted comprehensive guidelines exceeding 15 pages for over 20 team projects, incorporating streamlined task management roadmaps that increased overall productivity by more than 5%.♦ Developed 20 guiding principles to enhance team effectiveness, establishing frameworks that influenced over 1,600 employees. Promoted values of consistency, transparency, cross-functionality, and collaboration, fostering adaptability across the organization.♦ Trained over 500 new employees within a year, leading group sessions and personalized consultations to close skill gaps, resulting in a 10% increase in revenue and a 10% reduction in project timelines.♦ Continuously mentored employees in need of professional growth, providing personalized guidance that enhanced individual productivity by around 5%.♦ Launched a continuing education program for over 300 employees to reinforce best practices, reducing human error rates by 20% and improving team retention by over 10%.♦ Created more than 50 quizzes, activities, presentations, and training resources that engaged over 70% of the team, enhancing task management quality by more than 20%.♦ Oversaw the transfer and quality control of thousands of data points per project, ensuring consistent and timely delivery that improved customer satisfaction by 10%. Show less