Kristen Olson

Experience

• 

  Discovery Education

  May 2005 - now

  • Responsible for portfolio of 750 accounts representing $6+ million in department revenues for multiple web-based school technology services• Created customized marketing and training materials utilized by all Account Managers and Representatives to raise awareness of our product and support 30,000,000 teachers and students nationwide• Developed and executed implementation plans for key accounts to drive utilization of online products and ensure renewals• Directed the launch of the Learning Adds Up program, focused on promoting COSMEO, Discovery Channel’s online homework help toolkit• Managed team of eight Learning Adds Up account representatives as project manager, providing daily coaching, mentoring and feedback to maximize productivity and quality of customer service • Collaborated with various departments to develop and test new on-line products and establish department processes• Received Explorer Award for outstanding contributions to Discovery Education in 2007 Show less

  • VP, Channel Strategy and Success

    Mar 2021 - now

  • Sr Director, Channel Success

    Mar 2018 - Mar 2021

  • National Director Partner Success

    Mar 2012 - Mar 2018

  • Account Manager

    May 2005 - Mar 2012
• 

  Discovery Channel

  May 2005 - Feb 2007

  Implementation Representative II

  • Managed projects ranging from sales renewals, awareness campaigns, school trainings and technical assistance• Developed and fostered relationships with key accounts at the statewide and regional levels, including the nine New York Public Television Station Directors• Analyzed ongoing data through business intelligence tools to determine if implementation strategies were effective and made mid-course corrections when necessary