Rachael Murphy BA (Hons) Assoc CIPD

Experience

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  Boots Opticians

  Jun 2011 - Mar 2013

  Optical Consultant

  I was a customer service and sales assistant at Boots Opticians, Wokingham, a top 75 store. Responsible for ensuring the highest level of customer service was achieved and clinical regulations were followed at all times.• Primary point of contact between the store and the NHS Primary Care Trust ensuring the company completed the correct paperwork and procedures to qualify for NHS Funding for those eligible for NHS eye tests.• Responsible for maintaining the highest level of data protection ensuring patients records were secure, accurate and kept in the strictest confidence. • Fully trained to conduct the pre-assessment tests within the opticians, ensuring the optometrists received all the information from the tests and they were conducted in a professional manner. • Achieved the most sales in the store in 2012, up-selling products and insurances and enabling the store to achieve their high sales targets and remain in the top 75 stores in the country. Received a bonus for achieving my targets. Show less

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  UK Ministry of Defence

  Apr 2013 - Oct 2021

  I am responsible for the budget management and financial planning of The REME Charity in conjunction with the CEO and Trustees, in particular the Charity Finance and Investment Committee. Managing and leading a multi-disciplined team ensuring the objectives of The REME Charity are realised and met, I am required to work effectively across the private and public sector building effective relationships that are of benefit to both the MOD and The REME Charity. • Redesigned the REME Charity budget and financial forecast showing a realistic Income and Expenditure, balancing the budget for the first time. Introduced additional management report methods allowing the Trustees understand the cash flow demands on the charity and plan accordingly. Assisting the finance team through the annual audit. • Introduced key fundraising equipment for the charity including fully regulated charity buckets, a contactless donations card system and other fundraising material. Redeveloped and promoted the use of the Charity’s Virgin Money Giving fundraising page which has had increased donations every year. • Administrator and functional management of all REME Charity financial accounts, responsible for ensuring all signatories and regulatory measures are accurate. Delegated financial authority of £10,000 per transaction. Assist with the administration and internal management of the REME Charity’s Investment portfolio.• HR Manager for c. 20 charitable employees, responsible for delivering contracts, advising the board of Trustees on appropriate salary ranges, discipline and leave and recruitment and interviewing where required. Applied for and awarded the Silver Armed Forces Covenant Employee Recognition Scheme. • Provides secretarial function to the REME Charity Trustees, Finance and Investment Committee and the REME Association meetings. Issues agendas, minutes and deals with any other meeting requirements. Ensures all minutes are signed and stored in the archives department. Show less I was responsible for managing a medium scale team, providing administrative support across all departments within Regimental Headquarters. Responsible for the civilian personnel move from Berkshire to Wiltshire under the Defence Technical Training Change Programme. • Information Manager and Data Protection Officer for the Headquarters, introduced a new fully compliant Information Management Policy and provided data protection training to personnel who were responsible for data within the team in accordance with MOD policy.• Installed a Local Area Network (LAN) for those personnel who could not operate from the MOD provided system. Replaced 5 standalone, unprotected computer terminals with 12 secure, networked PCs with a robust support contract.• HR focal point for all civil servants within Regimental Headquarters, responsible for the management of the internal rewards programme, advising on policy, managing performance and staff reports and liaising with Army Headquarters HR Business Partners and Trade Union Representatives when required. • Financial management for all travel and office equipment within the department, ensuring we remained under the financial budget set by our higher-level department. Show less I was responsible for providing administrative and information support to the Defence School of Electrical and Mechanical Engineering. • Assisted the movement of the schools in Arborfield and Bordon from old Local Area Networks to the MOD DII(F) network in preparation for the move to Lyneham. Created over 800 DII accounts and email addresses and reorganised all data to ensure swift and effective transfer without losing any capability. • Responsible for completing a full security review on all civilian personnel within the garrison, acting as a security sponsor for those who required full SC Clearance. • Responsible for creating and distributing all security and car passes for the garrison and liaising with the MPGS regarding site security and authorised site visitors. Responsible for maintaining heightened security protocols for the secure compound on site.• Responsible for providing excellent administrative support to the Commandant and senior staff at 11 (Training) Battalion. Show less

  • Deputy Corps Secretary

    Feb 2016 - Oct 2021

  • Business Support Manager

    Feb 2014 - Feb 2016

  • Information Hub Administrator

    Apr 2013 - Feb 2014
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  THE REME TRADING COMPANY LIMITED

  Jun 2016 - now

  Company Director

  I am one of three company directors for The REME Trading Company ensuring the company continues to be a going concern, has effective financial management and meets its sales targets. Responsible for all legal and compliance regulations set out by Companies House.

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  THE REME CHARITY

  Oct 2021 - now

  Operations Manager