Ana Verona - BSc, MSc, MAPM

Experience

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  Reiss

  Nov 2008 - Feb 2011

  Stock Controller Supervisor

  In charge of ‘ready to wear’ ladies and men’s stockrooms.Responsible for stock takes, transfers, deliveries, and manner reports.Involved with merchandise and stock allocation.Responsible for some training, including new staff inductions.

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  CHANEL

  Feb 2011 - Jan 2012

  Repairs & Stock Controller

  Responsible for ordering and providing repairs to Chanel’s customers.Complete relevant paperwork and manage and analyse stock reports.Responsible for stock levels, international transfers and stock take.Keep stockrooms tidy and organized at all times.

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  Bottega Veneta

  Jan 2012 - Jan 2013

  ECOM & Stock Controller - Harrods & Harvey Nichols

  Downloading and uploading scans into the system and checking reports.Responsible for 2 super luxury brands: Harvey Nichols & Harrods.Part of the merchandising senior team. Successfully managed the incredibly busy and lucrative period of the London Olympics.Organising international transfers including precious skins, dealing with UPS and TNT.Executing stock takes every 6 months with frequent random checks.Ensuring deliveries were on time and accurate Ensuring the appropriate luxury packaging was always available for all products. Show less

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  THE ORGANIC PHARMACY LIMITED

  Apr 2013 - Sept 2013

  Retail Operations Supervisor (temporary contract)

  Work with Area and Senior Management on new store openings in Dubai and London. Organise Project plans and budgets.Maintain all UK stores and manage standard of franchises and concession abroad.Work with property agents and lawyers to source suitable locations and agree leasing agreements.Organise project teams including; shop designers, contractors, project managers, computer application specialists, architects, etc. Obtain quotes, contracts and ensure tight deadlines.Ensure a smooth handover with all contractors, including snagging list completion.Manage relationships with suppliers and contractors. Ensure operational payments run on time.Liaise with maintenance and repairs contractors and conduct regular site visits to ensure progress is in line with agreed expectations.Responsible for ensuring all areas of the project outside of any subcontractor remit is covered and delivered on time.Responsible for ensuring all work is carried out to exact specification and in line with schedule of works and original quotes.Responsible for ensuring all POS hardware and software are performing to optimum levels.Ensure all of the facilities meet government regulations and environmental, health and safety and security standards and ensure all relevant licences are applied for and received on time.Responsible for purchasing and implementing new store furniture and displays as well as assisting the store's management and employees on how to maintain and enhance the design with the arrival of new merchandise. Show less

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  JOSEPH

  Sept 2013 - May 2017

  Systems used: Movex, NAV and DatabaseMatching, posting and processing all invoices received in the businessControlling and monitoring the Directors authorization of invoicesOrganizing payment runs for approval and use of online banking system to generate paymentsTelephone and email correspondence with suppliersMonthly reconciliation of supplier statements and ensure that PO’s are correctly closedProcessing of daily direct debits taken from bank account and account reconciliationVerify that the Aged Accounts Payable report aging is correct and in agreement with the General Ledger.Ensuring all documents are correctly filed daily Show less Ensure all administrative tasks and related documentation adhere to the company’s audit and security procedures, including stock in and out/ control, end of day paperwork and accounts/banking.Responsible for analyzing and reconciling delivery notes with purchase orders, ensuring that the right amount of goods are available in warehouse and being sold in the stores at the right price.Check packing list against purchase orders received, ensuring that deliveries are unpacked correctly with style and price. Receipting on stock, checking against PO, GRN and SKU, ensuring invoice dates and prices are correct and correcting errors and discrepancies with purchase and orders confirmation notes and informing accounts department of any changes and request credit note where necessary.Running and analysing weekly PO’ and inventory reporting.Produce ad-hoc reports as necessary to enable the communication between Retail and Finance with recommendations and actions. Show less First point of contact in busy office and warehouse, responsible for a wide range of duties including reception, bookkeeping, human resources, records management and correspondence. Accurately prepare all banking reports and cash reconciliations. Manage accounts payable and accounts receivable and extracurricular functions. Oversee petty cash and postage accounts, balancing daily.Ensure high levels of customer service, answer busy switchboard, maintaining professionalism and handling disputes when necessary.Act as liaison between Paris and London warehouses ensuring proper communication and mail at all times. Show less

  • Retail Logistics Analyst

    Mar 2017 - May 2017

  • Retail Merchandiser

    Apr 2014 - Mar 2017

  • Retail Administrator

    Sept 2013 - Apr 2014
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  The Estée Lauder Companies Inc.

  Jun 2017 - Jan 2019

  Systems used: Concur expenses and bookings, SAP, BI and SharePoint.Raise all training related PO’, manage PO’s and track all expenditure for all training across EMEA, Keeping in line with budgets set by business manager and Regional Manager for each fiscal year, update EMEA Training budget tracker per month.Manage and raise all PO’s related to couriers, shipping and warehousing.Organize and book quarterly Core Training and additional training: Product Specialist, Skill certification workshops, meeting, Events Team training, Creative days.Complete and book all travel advisory for Artists – VISAS, Hotel and Flight bookings across all of EMEA.Communicate with Retail Manager regarding training booking forms, Artists travel advisory and training invites, support with the DAS system –security building visitors passes. Show less

  • Corporate Education - Training & Events Coordinator

    Oct 2017 - Jan 2019

  • Assistant Brand Marketing - MAC

    Jun 2017 - Oct 2017
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  Qatar Airways

  Apr 2019 - Apr 2021

  Site Manager, Contracts Management, H&S & FM

  Plan, implement and monitor business performance Working closely with senior stakeholders to meet financial budgets Responsible for supporting and delivering all projects with solutions to internal clientsForecast yearly financial and monitoring performance on an ongoing basis Supporting in headcount management in terms of planning and optimising operationsReports management information, understanding and acting on resultsIn charge of UK&IE operations, overseeing 12 stations including: airports, Harrods and Mayfair office. Running contracts, H&S and FM at Conduit Street, the main Qatar Airways operation in Europe.Ensure contract is renewed before expiry date. Ensure same quote is obtained and T&C’s have not changed.To complete monthly walk round sheet for office To ensure Fire Warden, Fire Marshal and First Aiders in UK have training up to date to their certificatesTo keep log of all accidents at all locations/follow up if neededSecurity Access to Conduit St Mayfair officeFire alarm tests and follow up reportsInduction day – runs H&S and building guidanceEnsure H&S issues are minimized at all stations also run the DSE reviewsRun Fire drills, check evacuation plan & assembly pointsReview security contingency plan Review maintenance plan Schedule monthly report call with Doha HO and FM company to discuss sustainability of FM and process developmentHave quarterly meetings with Mace operating Engineers to deal with snagging and defects and to minimize impacts or risksLiaise with FM building management on a daily basis to deal with any building operational issuesReport issues from other stations and escalate to senior management level Show less

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  King's College London

  Sept 2021 - May 2022

  Project Officer - King's Professional & Executive Development

  KPED works with university faculties & external private & public sector organisations to both design & develop open & bespoke educational programmes & support the expansion of King's contract consultancy activities & international collaborations.I was responsible for supporting the development & delivery of the KPED portfolio for King’s Health Faculties. My role involves a mixture of administration, business development & programme management support as well as collaboration with other King’s affiliated & Institutes & the Hospital Trusts of King’s Health Partners. Work closely with the BDM & ABDM as required to help source, develop, & promote new opportunities for Executive Education & CPD activity with Health Faculty colleagues across King’s & allied colleagues in King’s Health Partners;Provide administrative support to committees and groups within the Health Faculties and KPED, Build relationships with colleagues across King’s to share knowledge & facilitate excellent service delivery on Health CPD courses & Executive Education programmes, Health tenders & projects, & other business development & commercial opportunities;To undertake research & propose new course/programme proposals in conjunction with the BDM;To follow the due diligence reporting process for new clients using either in-house software or requesting it through a specialist organisation contracted by King’s, reporting any identified risks to the BDM; Help draft the costing & pricing of proposals to ensure that they are in line with the College’s procedures & policies, & manage budgets (income and expenditure), payments & transfers for allocated programmes as required;Generate marketing & communications materials to promote programmes & the work of KPED to internal & external audiences;Assist in the organisation of visits by international delegations & VIPs including the preparation of presentations & briefs, & delivery of the programme as required (COVID-19 permitting). Show less

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  Lendlease

  Jun 2022 - Feb 2024

  Project Business Support Manager

  Was responsible for supporting, implement and development Construction Consulting portfolio and day to day activities.Liaised effectively with a range of internal and external staff, acting as a first point of contact for all internal and external inquiries and functioning as a liaison between assigned staff and other internal staff.Liaise effectively with a range of internal and external staff, acting as a first point of contact for all internal and external inquiries and functioning as a liaison between assigned staff and other internal staff.Processes review and office management skills with high knowledge and experience of projects management and business support.Provided support to the Quality Assurance team to keep documents, processes, and training requirements compliant. Work in collaboration with other departments and liaise with facilitators, to ensure processes and legal’ are progressed and completed.Performed tasks within the budget, timeline, and quality expectations.Reporting on issues, changes, risks, and quality concerns to the leaders.Implemented and managed project control systems, including cost, change and quality Manage the development of the project procurement strategy and process, including administering the works contract. Accurately documenting the project's creation, development, and execution as well as documenting the project's scope, budget, and justification.Drafted new and improving existing project management office policies and processes.Developed an IIF plan for each project reflecting latest current internal EHS guidance and best practice. Followed internal Governance, project assurance & QMS requirements.Experience working on projects and programmes throughout multiple stages of lifecycle delivery. Show less

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  Network Rail

  Feb 2024 - now

  Property Project Manager

  Oversee projects within the full Property portfolio of Network Rail, ranging from minor renewals to complex, multi-disciplinary programs. Ensure all projects, regardless of complexity, are delivered effectively and meet internal client requirements in terms of time, cost, quality, and performance. Ensure projects are completed safely, on time, within budget, and to the required quality standards. Adhere to the Guide to Railway Investment Projects (GRIP), PACE, applicable Railway Group and Network Rail standards, and relevant legislation, including CDM Regulations and ORR guidance.Provide a consistent, high-quality project management service to clients. Implement and maintain project monitoring and reporting systems in line with Railway Group and Network Rail standards.Control project changes, risks, and contingencies throughout the project lifecycle. Establish and implement Change Control Protocols to enable the Sponsor to obtain authorization for portfolios/projects. Provide site-level reports to assist with investigations and report to the relevant designated competent person. This comprehensive approach ensures that all aspects of project management, from planning to execution and review, are handled with the utmost professionalism and adherence to safety and quality standards.• Project Stakeholder and Governance:Manage stakeholders by considering their levels of influence and specific interests. Conduct project reviews at appropriate stages to inform governance decisions. Provide evaluations of progress, performance, risk, contingency, and continuing relevance.• Risk, Safety and Compliance:Ensure a safe working environment for all project activities. Develop and maintain project safety plans and associated documentation. Provide detailed input to the Project Sponsor for preparing and maintaining project definitions, compiling business plans, and producing the Property project pipeline. Show less