Mobolaji Olanrewaju

Experience

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  American Express Global Business Travel Nigeria

  Feb 2008 - Sept 2016

  Team Leader

   Handles all follow-up communications with customers/clients to determine best possible solution for problems Acts as a resource for co-workers for information,problem solving and reducing errors Make hotel, car and flight reservations (including Ticketing) on global distribution systems like Amadeus and Galileo for requests received via phone calls or e-mails for corporate clients like Mckinsey, IBM, Ecobank, Bain, Fugro, Intel e.t.c  Work with other senior consultants globally to service a group of corporate global accounts. Collates and submits departmental reports to the management team Monitors, sorts and works glocal distribution systems (GDS -Amadeus, Galileo) queues daily to maintain quality control Show less

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  Wakanow

  Oct 2016 - Oct 2017

  Affiliate Executive

    Registration of new travel agencies (Affiliates), activation of their accounts and organizing trainings for the affiliates. Supports Affiliates to resolve difficult issues and problems pertaining to reservations and ticketing on a daily basis. Updates Affliates with relevant changes in the industry. Work as a team with other Affiliate executives to service our affiliate’s clients with products such as flights, hotels,visa and tour packages e.t.c Collation and submission of daily online reports to the finance team and weekly reports to the Affiliate Executives Manager. Show less

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  Carlson wagonlit Travel Nigeria/ Satguru Travels and Tour

  Oct 2018 - Sept 2019

  Reservations Ticketing Agent

   Arrange domestic and international itineraries including air, car, hotel and ground transportation via GDS Amadeus. Provide excellent Customer Service to Corporate clients such as CHI Limited Nig, Baker Hughes , Citibank . Provide the best and budget travel packages to the client. Submission of Weekly report for individual corporate clients handled Process payments, maintaining cost reports and manage invoices ,keep financial spreadsheet for daily transactions

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  Quantum Travels Limited

  Oct 2019 - now

  Senior Business Travel Consultant / BCD Corporate Accounts Supervisor

  October 2019- Till date Quantum Travels Limited/ BCD NigeriaAssistant Manager/ BCD Corporate Accounts Supervisor Servicing Corporate accounts like Cadbury Nig PLC , Nigeria Breweries PLC, Schneider Electric Systems, Wartsila . Make travel related reservations and issue tickets to Clients, taking care that all relevant airline rules and regulations have been complied with,and that the product delivered is commensurate with client requirements and expectations Make regular phone calls to clients to update them on new products and services while at the same time work towards constantly improving working relationship Managing the MIS reports and closely working with the sales department as well as team members for reporting and assisting with any queries related to the transactions. Strictly adhere to the travel policies and advise/guide the passengers accordingly in such instances which are out of policy  Process payments, maintain cost reports and manage invoices, keep a financial spreadsheet for daily transactions Acts as a resource for co-workers for information, problem-solving and reducing errors Show less

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  Quantum Travels Pvt Ltd/ BCD Travels Nigeria

  Oct 2019 - Dec 2021

  Senior Travel Consultant/ BCD Corporate Accounts Supervisor

   Servicing Corporate accounts like Cadbury Nig PLC , Nigeria Breweries PLC, Schneider Electric Systems, Wartsila . Makes travel related reservations and issue tickets to Clients, taking care that all relevant airline rules and regulations have been complied with,and that the product delivered is commensurate with client requirements and expectations Make regular phone calls to clients to update them on new products and services while at the same time work towards constantly improving working relationship Managing the MIS reports and closely working with the sales department as well as team members for reporting and assisting with any queries related to the transactions. Strictly adhere to the travel policies and advise/guide the passengers accordingly in such instances which are out of policy  Process payments, maintaining cost reports and manage invoices ,keep financial spreadsheet for daily transactions Acts as a resource for co-workers for information,problem solving and reducing errors Show less

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  Quantum Travels Pvt Ltd

  Jan 2024 - now

  Manager /Refund & BSP Officer /Senior Travel Consultant