Yashodhara Gamage

Experience

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  Synergy One (Pvt) Ltd

  Feb 2019 - Mar 2021

  Administrative Assistant

  • Played a key role in maintaining organizational efficiency and compliance by implementing and adhering to strict administrative procedures and protocols.• Developed and implemented procedures for client onboarding, ensuring thorough due diligence checks and verification processes were conducted in accordance with regulatory requirements.• Managed a high volume of administrative tasks efficiently, including updating databases, processing invoices, and coordinating logistics for events and training programs.• Maintained accurate and up-to-date client records and documentation, ensuring compliance with regulatory standards and facilitating easy access to information for audits or investigations.• Acted as a liaison between internal departments and external stakeholders, facilitating communication and coordination to address inquiries or resolve issues promptly.• Demonstrated proficiency in using Microsoft applications and other software tools for documentation, data management, and communication, ensuring smooth operations and effective collaboration.• Assisted in the preparation of reports and presentations for management, providing valuable insights and analysis on administrative processes and compliance efforts.• Participated in training and professional development activities to stay informed about industry regulations, best practices, and emerging trends in compliance and risk management. Show less

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  NAZE Consultancy Group (PVT) Ltd

  Apr 2021 - Sept 2022

  Financial Planning Administrator

  • Provided comprehensive administrative support to Paraplanners and Financial Advisers in Australia, ensuring efficient workflow and client satisfaction.• Managed a client database of over 200 clients, maintaining accurate and up-to-date records for effective client management and communication.• Facilitated regular communication with clients and suppliers through emails and calls, promptly addressing inquiries and requests to enhance client relationships.• Proficiently utilized Microsoft applications such as Word, Excel, and Outlook for documentation, data management, and communication, streamlining administrative processes.• Prepared documentation for financial advice, client reviews, and general administration with meticulous attention to detail, ensuring accuracy and compliance with regulatory standards.• Implemented financial advice recommendations, managing applications for superannuation or pension accounts and insurance providers accurately and efficiently to meet client needs.• Managed administrative tasks including updating the database (Xplan) and other systems, ensuring compliance with relevant standards and regulations.• Undertook general administrative responsibilities such as scheduling appointments for Advisers and the team, demonstrating adaptability and multitasking skills in a fast-paced environment. Show less

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  University of Sri Jayewardenepura

  Jan 2022 - Sept 2022

  Assistant Lecturer

  • Conducted lectures and facilitated discussions on topics related to economic theory, policy, and financial markets, developing a deep understanding of economic principles and their implications for financial transactions.• Provided comprehensive administrative assistance to the department, managing office equipment, scheduling meetings, and offering technical support, demonstrating strong organizational and multitasking skills.• Contributed to departmental initiatives, including managing the university-level grants programs and coordinating research conferences, showcasing project management abilities and attention to detail.• Delivered direct administrative support by managing meeting schedules, organizing files, coordinating travel arrangements, and handling expense submissions, ensuring smooth operations and compliance with university procedures.• Collaborated with the Head of the Department on various projects, including the launch of the Bachelor of Arts Degree in Financial Economics program, demonstrating teamwork and project management skills.• Monitored and reconciled budgets related to research and post-graduate programs, providing valuable input on budget allocations and projections, showcasing financial analysis abilities.• Fostered a culture of academic excellence and professional development among students, providing mentorship and guidance on academic and career-related matters, demonstrating leadership and communication skills. Show less

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  Saint Mary's University

  Mar 2023 - Aug 2023

  Research Assistant

  • Conducted thorough and systematic research on complex economic topics, demonstrating stronganalytical skills and attention to detail.• Collaborated with interdisciplinary teams to gather, analyze, and interpret data, showcasing effectivecommunication and teamwork abilities.• Proficiently utilized statistical software and data analysis tools such as STATA, R Studio, MicrosoftExcel, and SPSS to extract meaningful insights from large datasets.• Demonstrated a commitment to maintaining accurate records and documentation, ensuring transparencyand accountability in research activities.• Developed and presented detailed and comprehensive reports summarizing research findings, demonstratingproficiency in documentation and the ability to communicate complex information in aclear and concise manner.• Adapted quickly to new tasks and challenges, showcasing flexibility and problem-solving skills ina dynamic research environment.• Actively engaged in ongoing learning and professional development, staying abreast of industrytrends and best practices in research methodology.• Successfully managed multiple tasks and deadlines, highlighting effective time management andprioritization skills. Show less

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  Dollarama L.P.

  Jun 2023 - now

  Customer Service Associate

  • Provide exceptional customer service by efficiently processing transactions at cash registers, self-checkouts, and over the phone, addressing inquiries promptly.• Demonstrate excellent communication skills to create a positive and welcoming experience for customers.• Uphold a high level of attention to detail in all financial transactions, accurately handling cash, ensuring precise accounting, and maintaining balanced cash drawers.• Assist customers in locating products, making recommendations based on their needs, ensuring apositive shopping experience.• Collaborate with store associates and managers to ensure smooth store operations, showcasingadaptability and multitasking abilities.• Actively participate in team meetings and training sessions, contributing to effective communicationwithin the store. Show less

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  Halifax Regional Centre for Education (HRCE)

  Apr 2024 - Jan 2025

  Lunch Monitor

  • Maintain a safe and secure environment for students by closely supervising their activities and promptly addressing any safety concerns that arise.• Provide feedback to the Principal by carefully observing and evaluating the behavior of students.• Play an active role in organizing and preparing outdoor activities for students, ensuring they have enjoyable and enriching experiences while prioritizing their safety and well-being.• Assist students during lunchtime by helping with meal preparations, and ensuring they receive proper assistance and support.• Oversee outdoor play and activities, fostering a positive and inclusive environment where students can engage in recreational activities safely and responsibly. Show less