Emma Kite MBA

Experience

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  Greater Brighton Metropolitan College

  May 2008 - Jun 2018

  Curriculum Development Manager

  I introduced projects in Construction and Engineering for International students, working with key stakeholders, including an International University to deliver on the college strategic outcomes, meeting KPI's.My role involved working with HR to recruit and performance manage staff across a variety of work streams including internal projects. In charge of departmental budgets with a requirement for meeting targets.Performing data management tasks to analyse core operational programs reporting to strategic boards having interpreted data on outcomes and success, aligning with staff performance. Show less

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  City and Guilds

  Sept 2018 - Dec 2020

  Looking after key accounts and working with the BDM's and marketing teams to provide customers with a full in-depth dive to our technical platforms, identifying tools, and content to allow them to see the benefits of the systems and explain how this can be used as a leverage to meet strategic objectives. I have built and continue to build relationships with key stakeholders to improve the processes that drives up revenue. Frequently performing data analysis to monitor and enhance increased productivity across the sales and customer success activity.I maintain excellent customer services & pre-sales contact methodology as well as managing customer expectations effectively throughout the life of the contract in line with service level agreements. Ensuring all customer actions from presales activity are completed and sales colleagues are kept informed.Interpreting reports and dashboards to help go-to-market managers better understand and interpret our customer engagement is also part of my role. As well as supporting bid teams in tenders providing content around the digital sales offer. Show less

  • Digital Sloutions Manager

    Oct 2019 - Dec 2020

  • Technical Advisor

    Sept 2018 - Oct 2019
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  City & Guilds

  Dec 2020 - Aug 2023

  Change Communications Manager
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  Launch Global

  Aug 2023 - Sept 2023

  Head of Communications Engagement and Platform Management

  Developing a community platform that supports HR leaders execute their HR initiatives and be the 'go-to' knowledge bank and peer network for every member on a daily basis. Supporting organization with international global expansion. #HRConnect

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  The Leadership Collective

  Sept 2023 - now

  Marketing and Member Support Director