Anett Kovacs

Anett Kovacs

Cabin Crew

Followers of Anett Kovacs195 followers
location of Anett KovacsLa Roda de Andalucía, Andalusia, Spain

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  • Timeline

  • About me

    PMP® | PSM I | ITIL® | Project Manager | Scrum Master | Open to Opportunities

  • Education

    • Szechenyi Istvan Gimnazium

      2006 - 2010
      Bachelor's degree Sports Studies
    • Brainnest Consulting

      2023 - 2023
      Data Analyst Training Program Data Analyst
    • Udemy

      -
      Microsoft Excel Essentials & Excel Fundamentals
    • Coursera

      -
      Google IT Support Professional Certificate
    • Udemy

      -
      The Ultimate Beginners Guide to Python Programming
    • Udemy

      -
      The Ultimate MySQL Bootcamp
    • Udemy

      -
      SQL to Python
    • EPAM UpSkill

      2023 -
      Automatic Testing Automatic Testing
    • Coursera

      -
      Google Data Analytics Professional Certificate
  • Experience

    • Ryanair - Europe's Favourite Airline

      Oct 2010 - May 2015
      Cabin Crew
    • EasyJet

      Jun 2015 - Jun 2016
      Cabin Crew
    • Blackjack Promotions

      Sept 2016 - Aug 2020

      -Led monthly, Agile-inspired promotions for liquor, fragrance, makeup, and other key product categories at Gatwick Airport's duty-free store, coordinating staffing, scheduling, and logistics to meet client objectives.-Recruited, trained, and managed diverse teams to ensure optimal performance, improving shift coverage from 70% to 95% and delivering exceptional customer service.-Delivered projects on time and within scope by balancing talent needs with operational priorities.-Acted as the primary client contact, aligning promotional objectives with business goals and reporting outcomes to senior management and clients.-Delivered detailed performance reports, analyzing KPIs and identifying areas for improvement.-Achieved a 200% increase in hires through optimized resource management and recruitment strategies.-Enhanced team efficiency, client satisfaction, and campaign outcomes month after month. Show less

      • Talent & Operations Project Manager

        Sept 2017 - Aug 2020
      • Operations Supervisor

        Apr 2017 - Aug 2017
      • Promotions Specialist

        Sept 2016 - Mar 2017
    • Serco

      Sept 2020 - Sept 2022
      Welfare Officer

      Here’s a shortened version in bullet points for this role:- Analyzed resident well-being, providing support and counsel for rehabilitation.- Managed communication between residents, families, and relevant bodies.- Coordinated with courts, solicitors, and police for resident affairs.- Ensured the security and safety of staff and residents.

    • Hutesa

      May 2023 - Jul 2023
      Export Assistant
    • Alenia Consulting

      Sept 2023 - Sept 2024
      Application Support Analyst - Service Desk

      - Expert in incident management, reducing downtime through swift team communication.- Strong communicator with international clients, ensuring clarity.- Skilled in data analysis and reporting for transparent decision-making.- Collaborative team player, supporting an efficient service desk environment.

  • Licenses & Certifications