Nelson Munoz

Experience

• 

  Thypin Steel Inc

  Mar 1990 - Jan 1995

  Sales and sales quotations Managed the processing of material for the product line with vendors, negotiated price and Lead-time, managed inventory levels for 5-distribution centers, allocated inventory to all Sales orders. Managed inventory levels, liaise with warehouse personnel, coordinated material processing with product management, physical inventory and discrepancy reconciliation

  • Inside Sales Representative

    Feb 1993 - Jan 1995

  • Assistant to Product Manager - Stainless Steel Flat Rolled Products

    Mar 1991 - Feb 1993

  • Inventory Clerk

    Mar 1990 - Mar 1991
• 

  Ryerson, Inc

  Jan 1995 - Oct 2000

  Process purchase and processing orders to suppliers & vendors, sales orders & invoices to clients , coordinate inland freight moves of imported material and deliveries. Processed claims, customer service , vendor and supplier relations Purchase of more than 1000 tons of product, negotiated price with suppliers and vendors, managed processing of the product line, supervise clerical staff, assisted in the creation of the monthly price sheet for sales staff

  • Assitant Materials Manager (Trade Group)

    May 1998 - Oct 2000

  • Assistant Product Manager – Stainless Steel Pipe and Tubing

    Jan 1995 - May 1998
• 

  Global Forwarding LTD

  Apr 2001 - Apr 2002

  Import / Export Customer Service Representative

  Import / Export operations and documentation, customer service, shipment tracking, Inland freight coordination, SED Filing for exports

• 

  Cargoline Inc

  Jul 2002 - Feb 2004

  Ocean and Airfreight Import Coordinator

  Coordinating of Ocean and Air shipments for customers in the area of Fashion Retail. Clients included J.Crew , Casual Corner , Liz Claiborne ,The Limited and thier related brands..

• 

  DHL Global Forwarding

  Feb 2004 - Dec 2005

  Ocean Import Coordinator

  Ocean and Air freight import operations: responsible for managing certain Key Fashion accounts merged from the Cargoline Inc acquisition by Danzas Air & Ocean ( Liz Claiborne , J-Crew, The Limited Group ) , customer service & reporting , shipment tracking , billing , order management

• 

  Kuehne + Nagel

  Jan 2006 - Jan 2021

  Responsible for Overland operations for the Northeast Area Region for Kuehne - Nagel. Responsible for overseeing North American Operations for Key Accounts in the areas of Pharmaceuticals , Automotive and Consumer goods. Responsible for transportation management , customer service and satisfaction , operational support and process improvement , troubleshooting and reporting. Key Account Management ,customer service, support, quotations, troubleshooting, reporting, overseeing North Amercian operations for 2 Global Accounts in the Pharma / Healthcare and Chemical industries Customer service, sales support, troubleshooting, customer reporting, market research, sales lead generation and evaluation, quotations, shipment tracking.

  • Northeast Overland Manager

    Jan 2018 - Jan 2021

  • Operational Key Account Manager - North American Overland

    Jan 2015 - Jan 2018

  • Operational Key Account Manager - North American Air & Ocean

    Jul 2007 - Dec 2014

  • Sales Support / Customer Service Executive

    Jan 2006 - Jul 2007
• 

  Kuehne+Nagel

  Jan 2021 - now

  Operational Excellence Manager for Road Logistics , Serving one of our Top Pharma and Healthcare Accounts Responsible for Operational Excellence for all Road Logistics accounts in the Pharma & Healthcare industries.

  • Customer Operations Excellence Manager

    Jan 2023 - now

  • Operational Excellence Manager, Pharma & Healthcare Road Logistics – North America

    Jan 2021 - Jan 2023