Rithesh Sequeira

Experience

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  DIYA SYSTEMS Pvt. Ltd.

  Feb 2014 - Apr 2015

  L1 Admin

  • Maintain Application programs for the End users.• Windows server Active Directory, DNS, DHCP and Group policy management Administration of servers and server clusters• Assigning group policy to restrict access of other applications.• Building, installing, maintaining and troubleshooting Linux, OSX & Windows desktops & laptops• Installing AVAYA and connecting to System.• cPanel Administration.• Software & license installation• Application debugging• User support (phones, ticketing system, and desk side visits)• Develop & document tools/procedures• Install & maintain 3rd party software & licensing Show less

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  Flipkart

  Apr 2017 - Apr 2018

  Service Management

  • Outbound calling process performing Forward Shipment process of Ecommerceindustry.• Direct contact with the customers and solving their queries in Forward order processingand reverse order processing.• Create validation scripts for verifying agreed configuration• Participate in validating the migrated data to ensure it works with the solution• Log errors following the standard corporate procedure• Support customer validation• Troubleshoot customer issues during implementation phases• Distinguish issues from change requests and log following standard corporateprocedure Show less

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  Anotah Fashions and Retail LLC

  Jul 2018 - Oct 2020

  IT System Administrator

  • Infrastructure and Application Support.• Windows server 2012 R2 Security updates and Maintenance.• HRMS, Footfall Conversion, Asset Management.• ActiveDirectory, AD Policies. - DNS/DHCP, TCP/IP.• Application Supportin Zendesk, Citrix, Oracle 10g and 11g, Sage, Office 365,Exchange server 16, PABX administration.• File server, Antivirus server, printers and other devices etc.• Port Mapping, CCTV configuration and maintenance.• Coordinate with vendors for IT procurement and stock management• Firewall, FortiGate 60e and 90D.• LED screens, Nova studio administration.• Remote Desktop management. Show less

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  Loops Automation LLC

  Nov 2020 - Jun 2022

  Senior System Administrator

  Key Achievements• Implemented:• ESET Safetica DLP, EDR, Cloud Security.• Manage Engine Service Desk Ticketing System.• VNC server• ENDto END automated File Synchronization.• Matrix HRMS Solution.• Network Teaming for Server Redundancy.• google AdWords, YouTube, Instagram and LinkedIn Marketing.• New Website for Loops Automation through Mobirise.• SynologyNAS Storage for Data Backup• Odoo ERP.Key Responsibilities• Installation and configuration of Servers, Datacenter hardware, peripherals, services,settings.• Active Directory, DHCP, Hyper V, WSUS, file and storage services administration.• network devices Routers, Access Points, Switches, Firewalls, CCTV.•Dell SonicWALL Content filter, SSL, Object groups. Port management, VPN IPsec.• Network Printers Konica C458, Setup and Configuration.• Microsoft Office 365, Outlook Email setup and Backup.• Email user creation, password reset, forwarding, Authenticator setup.• Cloud security policy creation, group migration and Endpoint security updates.• Maintain Siemens and AVAYA IP office PABX telephone server & billing system• Hikvision CCTV Server RAID5 configuration, Backup, Port forwarding Dynndns setup.• Configuring Biometric Time attendance and MatrixHRMS for payroll and administration.• Handling 12 sites connected through the Etisalat MPLS Lease line network andmonitor the network activity.• Perform Daily, Weekly and Monthly backup operations, ensuring all requiredfile systems and system data are successfully backed up to the appropriatemedia, recovery tapes or disks are created.•Handling all Marketing Activities for YouTube, Google AdWords, Instagram, andLinkedIn.•Avaya ip500 V2 configuration and management.•Server Patch updates, ESET Data Leakage Protection Engine policy and maintenance.• Procurement and maintenance of IT assets, stock. Systems records &recommendations for future upgrades.• Etisalat and DU business accounts management. Show less

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  E& UAE

  Jun 2022 - now

  Data Center Engineer