Emily Wen

Experience

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  Chipotle Mexican Grill

  Jul 2020 - Mar 2022

  Crew Member

  - Process consumer payments when required, and provide reimbursements when necessary. Increased customer satisfaction scores by taking complaints seriously and addressing issues as they arise.- Follows all food safety procedures, to serve customers in a high-volume, fast-paced environment- Maintain a clean and safe environment by replenishing all necessary supplies

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  Walgreens

  Apr 2022 - Jun 2022

  Pharmacy Cashier

  - Provides customers with courteous, friendly, and efficient checkout service and records transactions in the cash register- Assign medication to proper waiting bins and ensure medicines on the shelf are up to date - Direct patient concerns and requests to licensed pharmacy staff

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  CVS Health

  Jun 2022 - now

  Pharmacy Technician

  - Responsible for inventory control within the pharmacy by cycle counting them, and following all safety protocols for storing hazardous substances- Manage all designated pharmacy workstations and professionally fill 100+ prescriptions daily- Handle incoming and outgoing phone calls from insurance providers, doctors' offices, and patients

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  Berkeley Lab

  Jun 2023 - Aug 2023

  Research Intern

  - Modified High-Performance Liquid Chromatography (HPLC) analysis technique to reduce run time from 1 hour to 20 minutes- Worked under the supervision of a PI and a group of researchers to experiment on CO2 reduction- Trained on High-Performance Liquid Chromatography (HPLC) and utilized it to quantify products of CO2 reduction in the Chemical Science Division.