
Ken Tustin, A-CSPO, CSM
Program Manager

Connect with Ken Tustin, A-CSPO, CSM to Send Message
Connect
Connect with Ken Tustin, A-CSPO, CSM to Send Message
ConnectTimeline
About me
Product Owner at CivicPlus
Education

University of Maryland
2002 - 2006Bachelor of Science
Experience

Worcester County Recreation and Parks
Jan 2006 - Jan 2014Program ManagerDesign, budget and manage recreational programs for youth and adults.Develop marketing strategies to grow programs.Recruit and train volunteers to coach and mentor the youth participants.Provide excellent customer service through constant communication with my staff and volunteers

Wicomico County Recreation, Parks & Tourism
Jan 2014 - Jan 2015Athletic Complex ManagerCreated business plans for the overall usage and big picture development of a local sports complexScheduled, organized and ran local and national tournaments and social eventsWorked as a liaison between outside organizations, league boards and federations

ETrak Recreation Software
Jan 2015 - Jan 2019Training and Support SpecialistInvolved in all aspects of the SDLC using Agile and Kanban methodologiesDrove development of new features based off of client requests and market needsCreated training documentation for new and existing clienteleWrote customized reports using mySQL and Jasper iReportsTrained clients on softwareProvided technical support to clients

CivicPlus
Mar 2019 - nowProduct Owner - CivicRec
Jan 2023 - nowProduct Manager - CivicEngage & CivicOptimize
Nov 2021 - Mar 2023Implementation Analyst - CivicRec
May 2020 - Oct 2021Implementation Consultant / Project Manager - CivicRec
Mar 2019 - May 2020
Licenses & Certifications
- View certificate

Product Management Basics Certification
Pendo.ioAug 2023 - View certificate

Certified ScrumMaster (CSM)
Scrum AllianceMay 2021 - View certificate

Advanced Certified Scrum Product Owner
Scrum AllianceJun 2023 - View certificate

PMC Level II
Pragmatic InstituteJan 2023 - View certificate

Certified Scrum Product Owner® (CSPO®)
Scrum AllianceApr 2023 - View certificate

Product-led Certification
Pendo.ioFeb 2023
Recommendations

Faricha rizqi amalia
Fresh graduate of Agroindustrial Technology at UGM | R&D, Quality Control, Food Industry EnthusiastWonosobo, Jawa Tengah, Indonesia
Edgar herrera
Client Direct Auto Loan Officer at Bank of AmericaLas Vegas, Nevada, United States
Olatunde sorunke
Project Manager/Scrum MasterWashington, District of Columbia, United States
Yash jaiswal
SSE at Walmart | Microservices | GCP | AWS | AzureBengaluru, Karnataka, India
José interiano
Diseñador Gráfico/ Project ManagementGuatemala
Raquel ventura
Bachelor of Arts in Communication | Commercial and MarketingSan Salvador, San Salvador, El Salvador
Natasha vdovkina
Counsellor & Mental Health ProfessionalBristol, England, United Kingdom
Brittany manganaro, cfp®, cepa®, cima®, clu®, crpc®
Executive Director, Associate Market Executive at UBS Private Wealth ManagementBoston, Massachusetts, United States
Justina marczak
SHA-Seniorrådgiver hos HR Prosjekt ASOslo, Oslo, Norway
Isaack mutuma
Transformation Manager at Absa Bank Kenya, Chief Strategy OfficeNairobi County, Kenya
Jessica davies
Office Manager & Senior Technician at CVP (Oxford) LtdGreater Oxford Area
Ahmed cherif
Embedded Software Engineer chez TelnetTunis, Tunisia
Jacob haupt
Director of Jobs and Business Development at Western Dairyland EOC, Inc.Eau Claire-Menomonie Area
Nasser soudani
conseiller de sport & consultingConstantine, Constantine, Algeria
Calvin yang
Sr. ManagerTaiwan
Eric thornburgh, cfa
Director at Oppenheimer Investment ManagementCarmel, Indiana, United States
Boris evstatiev
Expert IT SystemsBulgaria
Yousif yassin
Business intelligence | Power BI | Data Analytics | Big DataDubai, United Arab Emirates
Ranjan rajamoorthi
Senior Manager - Business Development and GrowthColombo, Provincia Occidental, Sri Lanka
Marla laub
Realtor at Shelton & Stewart Realtors, LLCMiami, Florida, United States
...