Olivia Graham-Ball

Olivia Graham-Ball

Sales and Marketing Assistant

Followers of Olivia Graham-Ball421 followers
location of Olivia Graham-BallEdinburgh, Scotland, United Kingdom

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  • Timeline

  • About me

    Project Officer at Healthcare Improvement Scotland

  • Education

    • St Bees School

      2008 - 2015
      A Levels Economics, History, Spanish B, B, C,

      Activities and Societies: Captain of 2ndXI hockey team, Experience in Debating Competitions, participant in multiple Drama performances, marketing and Deputy Managing director of our Young Enterprise business, passed an OCR level 3 certificate in Young Enterprise, co-leader of the Charity Committee, Sergeant in RAF section of the Combined Cadet Force Here I did my GCSE qualifications, achieving an A* in French, eight As (including Maths, English, English Literature and Spanish), and three Bs. I also achieved my A levels here, overall achieving a B in History, B in Economics and a C in Spanish. Furthermore I was a member of the Combined Cadet Force for five consecutive years, rising to the rank of Sergeant in the RAF section and achieving my Bronze, Silver and Gold Duke of Edinburgh awards. As well as the CCF, I was also a member of the… Show more Here I did my GCSE qualifications, achieving an A* in French, eight As (including Maths, English, English Literature and Spanish), and three Bs. I also achieved my A levels here, overall achieving a B in History, B in Economics and a C in Spanish. Furthermore I was a member of the Combined Cadet Force for five consecutive years, rising to the rank of Sergeant in the RAF section and achieving my Bronze, Silver and Gold Duke of Edinburgh awards. As well as the CCF, I was also a member of the school charity committee for three years, helping to raise thousands of pounds for some great causes including Hospice at Home (West Cumbria) and Leukemia and Lymphoma research UK. I also took part in the Young Enterprise competition, where i was Marketing and Deputy Managing Director of our Business and I gained some good experience in business management. I also became Captain of the 2ndXI hockey team after being a goalkeeper for 7 years. Show less

    • University of Dundee

      2015 - 2019
      Master of Arts (MA) International Business with Spanish First Class Honours

      Activities and Societies: LIP Theatre Drama Society, Photography Society, Sign Language Society, School of Business Society Studied International Business modules alongside post-A-Level spanish lessons, and also took up Psychology modules during the first two years of the course to improve my understanding of microeconomic and behavioural theories. was also a committed member of a drama society called LIP Theatre Company, which improved my confidence with public speaking and my acting skills.

  • Experience

    • Zebra womens clothing

      Feb 2014 - Aug 2015
      Sales and Marketing Assistant

      My responsibilities included serving customers, answering the phone, taking deliveries, sorting out special orders and requests, creating and running the facebook page and advising the management on what clothes to supply based on the taste of regular customers.

    • Sports Direct Group

      May 2016 - Aug 2016
      Casual sales Assistant

      As a Casual Sales Assistant, my responsibilities include providing excellent customer service, organising stock and the shop floor, manning the checkouts and working with other colleagues to help the store to run efficiently.

    • DUSA - Dundee University Students' Association

      Sept 2016 - Jun 2017
      Retail Assistant
    • LIP Theatre Company

      Jan 2018 - Aug 2019
      • Vice President

        Aug 2018 - Aug 2019
      • Secretary

        Jan 2018 - Aug 2018
    • Liv Graham Photography

      Jan 2018 - now
      Head Photographer
    • University of Dundee

      Jul 2018 - Sept 2019

      My responsibilities include giving tours of the university campus and of the accommodation, attending open days and post-application days to give visitors information about the university and their chosen courses, helping the recruitment team with setting up for major university events and helping recruitment with promotion of the university through written and spoken publicity.

      • Senior Student Ambassador

        Oct 2018 - Sept 2019
      • Student Ambassador

        Feb 2016 - Sept 2019
      • Clearing Helpline Assistant

        Jul 2018 - Sept 2018
    • Abertay University

      Jul 2019 - Jan 2020
      Support Enquiry Zone Advisor
    • University of Dundee

      Feb 2020 - Aug 2020
      Enquiries and Engagement Graduate Intern
    • NHS Tayside

      Aug 2020 - Sept 2021
      Administrative Assistant

      Administrative Assistant for the Professional and Practice Development Facilitation Team within the Nursing and Midwifery Directorate, Ninewells Hopsital, NHS Tayside.

    • Healthcare Improvement Scotland

      Sept 2021 - now

      Administrative Officer within the Improvement Hub at Healthcare Improvement Scotland. Working remotely currently with main base at Gyle Square, Edinburgh.

      • Project Officer

        Aug 2023 - now
      • Administrative Officer

        Sept 2021 - Aug 2023
  • Licenses & Certifications

    • Bronze Award

      The Duke of Edinburgh's Award
      Sept 2013
    • Btec Level 2 Extended Certificate in Public Services

      CVQO
      Jul 2014
    • Silver Award

      The Duke of Edinburgh's Award
      Sept 2014
    • Btec Level 2 Diploma in Public Services

      CVQO
      Oct 2014
    • Youth First Aid Course

      St John Ambulance
      Oct 2014
    • First Aid at Work

      British Red Cross
      Aug 2022
    • Gold Award

      The Duke of Edinburgh's Award
      Mar 2016
  • Volunteer Experience

    • Flight Sergeant

      Issued by Combined Cadet Force Association on Sept 2010
      Combined Cadet Force AssociationAssociated with Olivia Graham-Ball
    • Peer Connector

      Issued by The University of Dundee on Jul 2016
      The University of DundeeAssociated with Olivia Graham-Ball
    • Marketing and Communications Volunteer

      Issued by British Red Cross on Feb 2020
      British Red CrossAssociated with Olivia Graham-Ball