Tasha Loven

Experience

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  Boston College

  May 2011 - May 2014

  • Created demonstrations for a Professor's innovative technology which allows paralyzed people to use computers• Evaluated and coded applications for an Assistant Professor position; presented results to the executive search committee• Gathered raw data on ecommerce sites for a Professor's digital marketing research• Coded raw hospital data for a Professor's data analytics research• Contributed to the execution of TechTrek, a week-long tour of Silicon Valley companies, by getting price quotes, making reservations, and adding maps and directions to the master notes• Created a class wiki page for a Graduate student class; proctored the final exam Show less • Researched social media trends over time on industry-leading companies and academic publications to determine key influencers and gatekeepers• Teaching Assistant for classes on the transformative power of technology and social media; duties include fielding student questions, monitoring and evaluating Twitter, blogs, projects, and the class wiki• Liaison to Hootsuite for graduate and undergraduate classes• Designed and implemented a social media strategy for the Irish Institute at Boston College using Facebook, Twitter, and LinkedIn; taught the Institute's director how to leverage and maintain a social media presence Show less

  • Student Administrative Assistant - Information Systems Department

    Sept 2011 - May 2014

  • Student Assistant/Teaching Assistant - Information Systems Department

    Nov 2010 - May 2014

  • Student Technology Assistant (ODSD)

    May 2011 - May 2012
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  State Street

  Jun 2012 - Aug 2012

  Technology Summer Intern - Collaborate

  • Self-taught platform expert on newly deployed global internal social network and company intranet called Collaborate; 1 of only 6 experts company-wide• Integrally involved with the development, implementation, and adoption of Collaborate• Created training videos and gave demonstrations of platform tools, features, and capabilities for over 10,000 global users• Analyzed and coded data gathered from company-wide innovation event

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  State Street

  Apr 2013 - Apr 2014

  Marketing and Technology Intern - Social Intranet

  • Led bi-weekly international workshops for up to 100 people to train users on platform design and customization• Assisted key internal clients with content audit and migration by designing and building out site collections• Prepared internal clients for site ownership handoff and provided post-go-live support• Trained new users on best practices for a new social intranet using blogs, video, webcasts, and question forums

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  Deloitte Digital

  Jul 2014 - Jul 2018

  Client 5 – Business Development Startup- Transformed a client’s customer relationship management strategy by creating a system to manage their $120M investment business- Managed the development of the system by prescribing best-practice designs and building a data cleanup and translation strategyClient 4 – Healthcare Company- Reduced case time to closure and increased case status visibility by delivering a Human Resources case management system with intelligent task routing and work assignment - Managed functional and technical design of 10 feature sets based on synthesis of needs and priorities of 5 stakeholder groupsClient 3 – Higher Education Institution- Increased number and quality of law school applicants by developing a new applicant management system and portal optimized for accessibility and visa processing support- Responsible for quality assurance oversight for both Deloitte and client developers; led demoes and user acceptance testing with client stakeholders- Trusted by project leadership to be sole practitioner at a challenging client site for 6 weeks Show less Client 2 – Pharmaceutical Company- Improved patient health outcomes by releasing 3 innovative patient experience programs built on a single platform and data source, enabling a 360-degree view of patient interactions and comorbidities- Led multiple onshore and offshore testing teams and conducted user acceptance testing with up to 20 testers at once, providing a white-glove testing experience and ongoing prioritization of feature requestsClient 1 – Pharmaceutical Company- Piloted an Agile-based proprietary process to deliver 8 applications for the client and 1 pro-bono application to a local school in partnership with client; led 2 offshore scrum and onshore client teams simultaneously- Taught 15 new client product owners how to manage and prioritize their backlog and conduct Agile ceremonies to enable ongoing product releases - Worked from India for 3 months to provide functional training to over 50 team members across 3 cities and created a foundation for self-sufficient team onboarding and continuous learning- Responsible for initial effort assessment of incoming projects to coordinate capacity planning and internal client onboarding Show less

  • Consultant

    Aug 2016 - Jul 2018

  • Business Technology Analyst

    Jul 2014 - Aug 2016
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  Deloitte Consulting

  Aug 2018 - Jul 2019

  Senior Consultant

  - Delivered a sales application with rigorous data quality standards to enhance the company’s understanding of their customer landscape- Built high-level sales and business processes for 2 workstreams based on 6 weeks of data gathering and analysis during an initial design phase for a system supporting $20B in revenue globally; maintained the strategic product roadmap- Built and presented business cases for feature sets to client leadership to align on product roadmap prioritization and to secure additional development resources- Led user acceptance testing scenario design, data migration test load validation and logic refinement, and user acceptance testing execution for the sales workstream- Acted as key liaison between 9 workstreams to identify and creatively solve interdependencies and problems- Managed the EMEA post-production support team, driving root cause analysis and resolution while also hosting daily training calls with the EMEA client trainers and champions Show less

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  London Business School

  Oct 2018 - Jul 2021

  Women's Touch Rugby Club Alumni, Mentorship, and Careers Lead

  Senior Lead: Set the strategy and developed the plan for alumni engagement, career mentoring/interview prep, and the mentorship program; managed the team tasked with executing the strategy; developed close ties with a key club sponsor to develop a special recruiting pipeline for club membersJunior Lead: ran mentorship program for over 60 participants; conducted matching process for mentors and mentees; designed and executed a program kickoff event. Executed plan and logistics for annual Alumni Tournament, a key alumni engagement and sponsorship outreach event. Show less

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  Tech & Media Club - London Business School

  Oct 2019 - Jul 2021

  Tech & Media Club Careers & Applied Tech Lead

  Senior Lead: Set the strategy and priorities for 3 workstreams; managed the teams responsible for executing the strategy; developed and co-lead the first ever digital consulting case competition at LBS in partnership with the Consulting Club. Responsible for directing programming for career exploration and development.Junior Lead: Led the Deep Tech workstream; planned and executed workshops on Machine Learning, Deep Learning, and Blockchain; planned and executed speaker sessions, including sourcing speakers, marketing events, and handling all day-of logistics. Show less

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  The Glenturret

  Jun 2020 - Feb 2021

  Strategic Management MBA Intern

  - Shifted business strategy from intuitive to data-driven by building a balanced scorecard, 3 proprietary modelling tools, and a data extraction and analysis playbook- Defined a direct-to-consumer sales strategy and updated loyalty program to drive more consistent higher-margin sales- Assessed margin health for onsite sales and provided recommendations to increase average margin by 10%- Partnered with Distillery Manager to enhance the distilling process and chemical testing tracker; designed a samples characteristics database with the Whisky Maker to enable longitudinal data collection and analysis Show less

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  Deloitte Consulting

  Aug 2021 - Jun 2023

  Senior Consultant

  - Crafted 25 detailed go-to-market processes for a confidential new alcohol distributor launching their first 5 SKUs in 16 pilot states; managed the development of a 130-page process playbook distributed to every front-line employee- Requested by the client for 3 contract extensions to scale the business on 2 additional products and across all 50 states- Led weekly cross-functional sessions over 3-month span to align 6 business functions on a strategy for master data integration and management at an alcohol distributor- Designed, launched, and ran a governance program for the development of a pricing strategy product at a nation-wide alcohol distributor; responsible for communication to the program’s senior director Show less

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  Deloitte Digital

  Jun 2023 - Sept 2023

  Manager

  -Managed a 3-phase cross-functional transformation program at a spirits manufacturer to modernize and integrate HR systems with master data and a proprietary financial tracking structure to achieve the CFO’s budget management vision-Responsible for creation of communication goals and content for cadenced program updates as frequent as weekly to 3 c-suite stakeholders at a spirits manufacturer-Launched the pilot program for a financial exchange’s organizational shift to a product-based operating model; oversaw the creation of the strategy to scale to meet the CIO’s strategic priorities-Developed project staffing model and managed financials using staffing projections versus actual budget drawdown to balance staffing coverage with cost; responsible for staff skill development and coaching Show less

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  MongoDB

  Jun 2024 - now

  Program Manager, Enterprise Initiatives