Andrea Kirk

Experience

• 

  Community Health Network

  Dec 1998 - now

  Serve as a bridge between nursing and information technology, working at a leadership level to ensure all voices are represented in decision making and planning. Understands the operational and strategic vision of the organization, and uses technology integration to improve patient safety, quality care, positive outcomes and patient and caregiver experience. Ensure strategic alignment of informatics initiatives and clinical decision support is placed at strategic points in the workflow to best support evidence-based patient care. Represents nurses and other clinicians at the executive level to ensure their input is incorporated in project planning, design, and implementation. Develops and executes nursing informatics strategy. In this light, develops and grows the nursing informatics program centered on building a team of highly effective informaticists. Show less Manage the development and execution of caregiver training and support programs, as well as end-to-end implementation of software programs, including Epic EMR, Digital Solutions, Kronos, PeopleSoft, Taleo, and Microsoft.  Manage comprehensive training project plans that are aligned with near-term and long-term operational needs for the network, with 28 direct reports delivering training and support to 14,000+ Network employees across central Indiana. Weekly average of onboarding delivery to 250 individuals. Collaborate with Community Health Network departments to seek feedback to promote changes to ensure that team meets the Network’s business needs; assists in reporting/maintaining key performance indicators. Provide exceptional caregiver experiences.  Manage employee coaching, training, career path development and performance improvement actions by identifying employee strengths and skill sets. Improve performance at the individual, team, and department level by providing hands-on coaching, training, and mentoring to both direct and indirect reports. Develop programs and procedures that better align workflow process for the department.o Successfully manage the training team to meet the continually changing needs of the network; recruit, interview, hire, and deploy the team to deliver exceptional training programs. o Primary contributor to training strategy and go-live support for Epic roll out and upgrades for both acute care hospitals and ambulatory departments.o Partner with operational leads and subject matter experts to develop and maintain positive relationships and seek recommendations and feedback to implement improvements to training. Attain team engagement score continually above industry standards. Show less Manage team in analysis, development, planning and implementation of optimization process, workflows and structures amongst all Epic EMR applications.  Provided coordination and communication to the Continuous Improvement team while fulfilling all managerial responsibilities; encompassing management of the network update process, optimization process and continuous improvement projects. Coordinated documentation and administration of new or changed policies, procedures and workflow to improve process, increase accuracy, create efficiencies and achieve the overall goals of the department and network. Developed and maintained a positive relationship with teams and customers to successfully implement improvements, enhancements, updates and modifications within electronic medical record. Show less Served as Principal Trainer, developing the education program for all Perioperative staff and Anesthesia Providers. Developed training materials, exams, and scheduled classes. Executed, implemented, maintained and supported clinical documentation, charging and scheduling applications within the McKesson EMR Suite for CHNw procedural care areas.  Developed, implemented maintained and supported documentation, charging and scheduling EMR applications within McKesson and Epic systems supporting the CHNw procedural care areas.  Consulted with Network Operational Leadership to evaluate processes while analyzing the best approach toward configuring the technology to meet and exceed their need. Ensured 100% alignment to industry standards and best practices through clinical expertise, the design, development, and use of appropriate methodologies, job aids, assessment tools, instructor-led vehicles, and eLearning modules. Fulfilled project planning functions including feasibility analysis, recommended project approach, planned implementation approach and detected crucial elements to determine how project will affect other existing systems or customers. Created and maintained over 100 detailed educational training tools to address end user needs to ensure appropriate utilization of the application. Show less Expert Circulator and Scrub nurse within Operating Room. Provided training, mentoring and precepting for new Surgical Services staff.  Created and implemented extensive Surgical Services orientation program saving department over $2500 per each new hired employee.  Designed and managed orientation/departmental competency requirements for 80+ vendors within the operating room. Developed, implemented and educated staff on updated EMR software. Created and maintained 2000+ physician resource maps. Managed and coordinated student observation clinical programs with multiple college and state universities. Show less

  • Director Nursing Informatcs

    Oct 2022 - now

  • RN, Manager IT Training Delivery

    Sept 2016 - Oct 2022

  • RN, Continuous Improvement Manager Knowledge Management

    Jun 2015 - Sept 2016

  • RN, Principal Trainer/Procedural Care Informatics Consultant

    May 2007 - Sept 2015

  • Registered Nurse/ Project Manager/Educator Surgical Services

    Dec 1998 - Sept 2007