Yugan Pillay

Experience

• 

  Discovery

  Jan 2009 - Jan 2011

  •Managing a team staff and striving towards a highly motivated, performance driven environment.•Developing, coaching & motivating a team to excel in performance and service delivery •Responsible for the performance management and disciplinary relations of staff.•Building and growing the team as well as identifying talent in staff members.•Developing staff with their current jobs as well as career development.•Ensuring that service levels are maintained •Handling the administrative functions required •Identifying quality issues and taking corrective steps by actioning quality trends •Measuring staff member’s performance against required standards.•Relationship building with internal clients to achieve objectives.•Relationship building with external partners to achieve objectives.•Able to multitask and meet allocated deadlines daily •Holding team meetings and communicating essential elements.•Drive results and solutions through the team - Monitoring the staff's targets/ deadlines.Assisting with interviews.Responsibility •Makes prompt, clear decisions, which may involve tough choices or considered risks. Takes responsibility for actions, projects and people. Takes initiative, acts with confidence and works under own direction. Initiates and generates activity.•Provides others with a clear direction. Sets appropriate standards of behavior. Motivates and empowers others.•Analyses numerical data, verbal data and all other sources of information. Breaks information into component parts, patterns and relationships. Probes for further information or greater understanding of a problem. Makes rational judgments from the available information and analysis. Produces workable solutions to a range of problems. Demonstrates an understanding of how one issue may be a part of a much larger system.•Sets clearly defined objectives. Plans activities and projects well in advance and take account of possible changing circumstances. Manages time Show less

  • Team Leader

    Jan 2009 - Jan 2011

  • Team Leader

    Jan 2009 - Jan 2011
• 

  Discovery Health

  Jun 2009 - Feb 2015

  Data MiningBusiness AnalysisPrototyping Operational Reports and DashboardsProcess Mapping and redesign

  • Analyst - Management Information Centre

    Mar 2011 - Feb 2015

  • Team Leader New Business MI

    Jun 2009 - Feb 2011
• 

  FNB South Africa

  Oct 2015 - Mar 2017

  Business Analyst
• 

  Microsoft South Africa

  Apr 2017 - Sept 2017

  Business Analyst | Sales Excellence
• 

  Astute - The Financial Services Exchange

  Sept 2017 - now

  • DevOps Engineer

    Aug 2021 - now

  • Business Analyst

    Sept 2017 - now