Dr. Melissa Massaro

Health Information Specialist

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Liverpool, New York, United States

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Timeline
About me
Quality Improvement Analyst | Medical Professional | Health Informatics | Healthcare Analytics | Data-Driven Patient Outcomes
Education
- University at Buffalo
  2004 - 2011
  DPT Physical Therapy, Exercise Science, Business Administration
  Activities and Societies: University at Buffalo Lacrosse Club, Golden Key International Honor Society, National Society of Collegiate Scholars, University at Buffalo Scholars Program Undergraduate: Major in Exercise Science and Minor in Management/Business AdministrationGraduate: Doctor of Physical Therapy
- University of South Florida
  2020 - 2022
  Master of Science - MS Health Informatics Healthcare Analytics
  Activities and Societies: HIMSS
- Johns Hopkins Bloomberg School of Public Health
  2019 - 2019
  Specialization Health Informatics
Experience
- Hematology-Oncology Associates of CNY
  May 2006 - Aug 2008
  Health Information Specialist
  Maintained extensive medical database of confidential health information. Converted a newly acquired practice to electronic medical records (EMR). Instructed clinicians of use of EMR software. Assisted in insurance approval for chemotherapy.
- Internist Associates of CNY
  Jul 2007 - Jan 2008
  Medical Records Contractor
- St. Joseph's Health
  May 2009 - Jul 2009
  Student Physical Therapist
  Acute care on general rehab floor and outpatient clinic for hospital workers. Shadowing experience with lymphedema specialty clinic.
- Absolut Care LLC
  Dec 2009 - Feb 2010
  Student Physical Therapist
  Subacute and long term rehabilitation center. General rehab and would care experience.
- CaroMont Health
  May 2010 - Aug 2010
  Student Physical Therapist
  Unique experience with outpatient neuromuscular and vestibular conditions and work related injures.
- Results Physiotherapy
  Nov 2010 - Feb 2011
  Student Physical Therapist
  Participated in education sessions in Maitland Mobilization and SFMA.Manual therapy focused treatment of orthopedic and sports injuries.
- Physio
  Feb 2011 - May 2011
  Student Physical Therapist
  Independent student therapist.Worked with general orthopedics and sports injuries ranging from adolescents to professionals.
- MVPT Physical Therapy
  Nov 2011 - Jun 2014
  Physical Therapist
  Bought by Syracuse Orthopedics
- Syracuse Orthopedic Specialists, PC
  Jun 2014 - Nov 2020
  Physical Therapist
  Split time between clinic and one-day surgery center. Seeing clients in both outpatient and acute care setting.
- State University of New York Upstate Medical University
  Jul 2021 - Aug 2023
  Vitality Program Manager
- Crouse Health
  Sept 2023 - now
  Quality Improvement Analyst
Licenses & Certifications
- Graded Motor Imagery: Retrain the Brain to Decrease Pain, Improve Motion and Function
  MedBridge
  Jul 2019
- IASTM (Instrument Assisted Soft Tissue Manipulation)
  RockTape