Mark Dennis - CQP MCQI MIoL

Experience

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  Morgan Sindall (Construction & Infrastructure)

  Jul 2006 - Mar 2007

  Senior QB5 Administrator
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  Morgan Sindall (Construction & Infrastructure)

  May 2007 - Sept 2011

  Continuous improvement of the Quality Management System, process mapping / value engineering and coordinating the audit programme as well as conducting 1st and leading 2nd party audits. Other responsibilities include identifying areas for continual improvement via project closure workshops and Non Conformance recording and close out. Previous projects have included the design and implementation of a bespoke Quality Management System that enables easy storage, version control and issue of all documents used by the company. This system was created to satisfy ISO 9001, Contract and Client requirements. Show less

  • Quality, Risk Management and Compliance Officer

    Aug 2008 - Sept 2011

  • Trainee Quality Advisor

    May 2007 - Aug 2008
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  Morgan Sindall (Construction & Infrastructure)

  Sept 2012 - Nov 2014

  Quality Advisor

  • Lead and undertake inspections, audits and investigations where required, reporting and implementing lessons learned and improvements• Review project and functional team compliance with integrated management systems and customer requirements across all work locations• Develop and coach the team of advisors, and monitor and review performance in line with company processes to deliver current and future requirements• Work in collaboration with bid managers to contribute to business unit pre-contract activities • Ensure compliance with internal processes and systems and coach direct reports to deal with issues effectively and efficiently and ‘right first time’• Review compliance with management systems and contract management plans via internal audits and support external audits• Consistently deliver exceptional levels of service to customers • Maintain current working knowledge of relevant legislation and industry practice and provide input to corporate strategy and local action plans to ensure compliance• Identify and promote best practice across the business unit and share lessons learnt • Liaise with customer personnel on matters of quality and promote best practice solutions• Lead the use of company performance measurement tools and ensure that relevant and required information is captured at project and business unit level• Analyse captured data; review trends and formulate action plans with senior management Show less

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  Balfour Beatty Living Places

  Nov 2014 - Nov 2015

  Regional Quality Advisor
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  High Speed Two (HS2) Ltd

  Nov 2015 - Nov 2018

  Auditor / Quality Engineer

  • To support the implementation, maintenance and improvement of the HS2 Management System. • Provide support and advice to the organisation on Quality Management matters• Support the development, implementation, maintenance and improvement of process and procedures within the HS2 management system • Act as the lead auditor with responsibility for the management of the process and the audit to identify risks accurately and suggest improvements.• Develop individual audit plans and detailed scope to cover identified risk areas for activities to be audited.• Report on audit findings to the Audit Manager, agreeing corrective action with auditees and monitoring close out of findings, to support the development, implementation, maintenance and improvement of the HS2 management system.• Liaise with stakeholder to identify, develop and implement key process maps for HS2• Utilise quality management tools and techniques to promote continuous improvements and quality awareness throughout HS2.• Contribute to the selection and evaluation of suppliers for the HS2 programme to help ensure the all suppliers can comply with the HS2 Management System. Show less

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  Telent Technology Services Ltd

  Nov 2018 - Oct 2022

  Quality Assurance Manager

  Project and service quality assurance:Support the Transformation project and Technology teams, providing expert advice in ensuring that quality planning, quality assurance and quality control activities are appropriate and compliant with customer and telent requirements.Form part of the review team for the Design Stage Gate compliance process. Assist with supplier pre-qualification approval activities. Liaise with the Supplier Assurance Manager to ensure the consistent application of contract requirements.Management systems assurance:Support the development of the risk based audit schedule and provide specialist support during customer and certification body audits. Provide an independent audit capability.Produce comprehensive records for scheduled audits.Support the development and maintenance of the ISO9001 certified management system.Continuous improvement:Liaise with the Quality Engineers to support quality improvement activities, including continual improvement events. Support the delivery organisation in advising on solutions to non-conformance and ensuring the effective approval of corrective action plans and action close out.Provide specialist advice to delivery managers where necessary, to help solve process and quality issues. Show less

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  Colas Ltd

  Oct 2022 - now

  Quality and Collaboration Manager