Miguel Estrada

Experience

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  Aplicaciones Avante S.A.

  Jun 2000 - Jul 2001

  Web Developer

  Successful career start programming e-commerce web applications for a large variety of clients as part of the Terra.com web portal. These applications were B2B portals that allowed clients to manager their commercial trades with other business partners. ✪ Program all the scripts and web pages for the B2B template application and adjust it to the requirements for each client using HTML, CSS, asp.NET, JavaScript for the front end and MS SQL Server for the database.✪Collaborate with the graphic design team to build demo versions for the marketing and sales teams Show less

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  Solectron Global Services

  Jul 2001 - Jul 2002

  Technical Leader for Web Applications.

  I coordinated a team of 15 persons in charge of all the web development for all the web portals that Solectron used to report the progress of their projects. These web portals worked as dashboards that displayed the status and advance of any unit processed at any step of the repair cycle. My responsibility was to define and follow the entire development cycle of the web applications and the design of their databases as well as the coding in SQL of all the processes required for each one.✪ The applications were programmed with HTML, asp.NET and Javascript.✪ Designed, deployed and documented the data models for the web applications.✪ Programmed the SQL code for all stored procedures, functions and triggers.✪ DBA responsible for proving timely maintenance for the infrastructure, backups and tuning of existing and SQL new code Show less

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  Interfase

  Oct 2002 - Jun 2003

  Information Technology Instructor

  Freelancer instructor specialized in Web and SQL development, Microsoft Office Suite and DBA certification courses.✪ Presented around 65 courses helping people to improve their technical skills and guide them to improve on their work and their daily routines.✪ For Web development technologies, gave courses of HTML, CSS, JavaScript, PHP, IIS and WebSphere Administration.✪ Regarding databases, and reporting, I gave courses of Crystal reports, MS Access, SQL DBA certification.✪ I presented all the 3 levels of training (introduction, medium and advance) of the entire MS Office suite, Windows Server management and Web Services Administration. Show less

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  Electronic Publishing S.A.

  Jun 2003 - Oct 2004

  Oracle Specialist

  Responsible for the design, coding and support all the reports and processes that allowed the Secretaries of Finance from 3 Estates in Mexico to manage all the taxes collection and other public services.✪ Model hundreds of reports in Oracle 9i that were used as certificates of payment for taxes, vehicle plates, driver licenses and many other public services.✪ Constant review of new and existing code for tuning and improvement.✪ Overall monitoring and support for any possible issue or additional requests. Show less

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  Flextronics

  Nov 2004 - Jul 2006

  BusinessObjects and Datasweep Process Designer

  Improved oversight of critical business areas by designing and developing 24 universes in BusinessObjects and over 60 reports, successfully creating templates, graphs, and dashboards that became a standard across the organization. ✪ Resolved issues in multiple roles including DBA for MS SQL servers in addition to the designer/administrator of the tool Datasweep, controlling steps in repair, maintenance, and shipping processes in the facility.✪ Consulted and managed execution and control of complex projects requiring in-depth evaluation of internal company systems to create process roadmaps and outline plans/deliverables. Show less

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  Softtek

  Jul 2006 - Jun 2011

  Business Intelligence Consultant

  Business Intelligence Architect, (2008 – 2011)Shaped infrastructure while playing a key role in evaluating and defining the transition of incoming applications for new projects as well as determining transformation and deployment plans. Directed the design, deployment, and maintenance of several BusinessObjects universes while overseeing reports and providing user support.✪ Led initiative to reduce elements in all the BO projects by creating templates and reducing 80% of the resources for hardware and development required to support the depending applications.✪ Boosted efficiency in operations by identifying inefficiencies, formulating a change programs, consulting senior management, and overseeing integration/training of undertakings in implementing new applications. ✪ Diagnosed business issues and obstacles by analyzing data and interviewing stakeholders to obtain feedback for identifying key factors that affect user flow including segmentation, options, and user behaviors. BusinessObjects Developer, DHW and ETL Support Administrator, (2006 – 2008)Achieved initiatives in design, deployment, and support of several universes and reports, including score cards, dashboards and graphs in BO. Served as a “go to” for support of applications that served as source for many data warehouses and data marts.✪ Minimized escalation of delays by leveraging an understanding of deliverables and dependencies, working closely with project team members in platform development, trade-offs, releases, and post-production maintenance.✪ Governed larger more complex projects using a gating process to move between phases and smaller projects with less stringent guidelines deploying a modified implementation process.✪ Shaped design while playing a key role in development, product backlog, and reporting, resulting in reduced costs, improved user/client experience, and achievement of stakeholder goals.✪ Awarded as a high performance contributor and reliable resource. Show less

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  IBM

  Jun 2011 - Feb 2017

  Integrate complex tools and project management tactics to achieve initiatives by analyzing operations to monitor and control solution integration for the Business Intelligence and Ensured the continuation of workflow activities while overseeing support for 4 TM1 servers correlated with a worldwide financial portfolio. Scope required configuration, maintenance of the structure, data monitoring, and reporting.✪ Served as a “focal point,” configuring, monitoring, and validating data flow from different data sources to permit gathering the information required for the financial month’s close and quarter close processes. ✪ Reduced the amount of reoccurring issues that created delays in reporting by providing continuous support that allowed the business to execute successful monthly, quarterly, and annual cycles critical for the global finance team. Show less Accomplished objectives in coordinating projects with transforming system framework, innovative applications, and custom back-end systems. Liaised between business and development teams totaling 28 members, managing projects for the business continuity plan for a portfolio of 16 worldwide, financial, critical applications.✪ Spearheaded environment assessment, requirements gathering, program/disaster recovery planning, detailed design, development, and launch activities in addition to coordinating global teams in release, delivery, and support.✪ Outlined upgrades, certification and maintenance for hardware and software requirements with coordinated budgets, resourcing and deployment for data governance, integration, and security.✪ Transformed a troublesome environment to an optimal project with solid deliverables and minimal defects with several teams spread across the globe within two years by ensuring collaboration to deliver with an end-user focus. Show less

  • Cognos Support Admin and TM1 Developer

    Jan 2016 - Feb 2017

  • Project Manager

    Jun 2011 - Dec 2015
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  Softtek

  Mar 2017 - Jan 2018

  Service Delivery Manager for BI and DWH

  As the Data Warehouse project manager, with a team of 16 members, under an AMS framework, we used ETL and Business Intelligence tools, such as Informatica and WebFOCUS. Our drive was to deliver prompt support the different interfaces feeding the information into the data repositories (Teradata) for KPI metrics and day-to-day reporting.✪ Improve overall stability of the BI by encouraging close collaboration in joint team efforts to address critical situations and migrate to new technologies, leading to enhancements within six months.✪ Accomplish objectives within monthly budgets up to $17K in support and a fixed rate of $6K+ for enhancement requests (each) by evaluating data and outlining roadmaps for success in driving the client’s vision, values, strategic goals, objectives, and action plans within resources and timelines.✪ Reduce migration time and costs using clearly outlined assumptions and constraints, WBS, external communication, delivery strategies, issue management, resource plans, and follow-up.✪ Push projects through the pipeline by managing all phases of planning and deliverables, resulting in process consistency and organizational alignment of 4 teams on projects.✪ Increase transparency into current positioning by tracking matrices and key performance metrics in reports to monitor deviations from targets, leading to proactive realignment and clear oversight for C-level executives. Show less

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  AutoZone

  Mar 2018 - Jul 2020

  Project Manager for BI

  I joined the BI team in AutoZone to strengthen the team's execution and communication skills with projects such as the Operational Data Store (ODS) migration from DB2 to Oracle, and identify opportunity areas for better use of the data generated by the stores, vendors and our customers and deliver this information in formats that will support the decision-making process.✪ I track all the progress made by the different teams across the organization, Kanban, Agile and Waterfall accordingly in JIRA, and help them to analyze their needs and work as a bridge between users and the different I.T. support teams.✪ I also keep track of the financial status of my projects, managing the invoices and other expenses, forecasts, SOWs, renewal of contractors, etc. Show less

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  TEKsystems

  Nov 2020 - now

  Customer Success Manager / Engagement Manager

  As part of both Data Analytics and Finance Services practices, I coordinate the efforts, communication, and overall project management for my different teams collaborating with our customers. ✪ I have assisted the data science, analytics and integrations teams during the migration of the data warehouse to Snowflake using Agile as our framework, the creation of data pipelines and the improvement in performance and accuracy of multiple data streamlines required for reporting, analytics and ML developments.✪ I helped the integrations support team handle the daily workload that included major releases, incident troubleshooting, and continuous improvement keeping hundreds of APIs and integrations vital to the operations of our clients. Show less