May Zin Htoon

Experience

• 

  LOLC Myanmar Microfinance

  Apr 2018 - May 2023

  • Developed and monitored project plans, ensuring timely execution of each project phase • Organized stakeholder meeting and conducted Requirement Analysis, defining project scopes• Prepared user requirement specifications and verified each detail with internal stakeholders• Liaised between internal and external stakeholders, maintaining project alignment and stakeholder satisfaction • Produced test cases and executed functional testing for release packages by software vendor, verifying each functionality behaved according to specified requirements• Arranged UAT testing for business users, validating requirements to align with business needs • Monitored live implementation of final packages and addressed system issues that arose after go live Show less • Directed a 4-member team, fostering a collaborative working environment and leading to timely completion of projects • Drafted project and process documents under the guidance of the Head of IT and updated promptly for all changes• Administered applications licensing and set-up processes for 25 new branch openings in 7 regions in accordance with business expansion plans• Participated in new product development for agriculture, aquaculture, livestock and small enterprise sectors• Promoted to Assistant Manager of Application Support Team at the end of year 2019 and reported directly to the Head of IT Show less

  • Assistance Manager - Application Support

    Jan 2020 - May 2023

  • Team Lead - Application Support

    Jan 2019 - Dec 2019

  • Application Support Officer

    Apr 2018 - Dec 2018
• 

  LOLC Myanmar Microfinance

  May 2024 - Jul 2024

  Technical Advisory

  • Supported the Head of IT in facilitating smooth operations with new IT team members• Trained new IT members and provided guidance on day-to-day operational tasks, assuring their adaptability to workflows and contribution to team productivity