Richard Levell MA HONS MSc MBA FCMI CMgr

Experience

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  Phoenix Futures

  Nov 2009 - Dec 2011

  - Recruited, managed, supervised and performance managed staff and managers across two teams (Clinical team and Psychosocial Intervention team)- Awarded the ‘Outstanding Performance Award 2011’ from the Executive Team- Restructure of service allowing the recruitment to the clinical provision of the contract requirements which had not previously been fulfilled. - Developed new home detoxification protocols which significantly increased the volume that were successfully carried out by the service. - Involved in business development at a strategic level by contributing to the writing of tenders for the organisation. - Led the team and service through closure of service and tupe process out of the organisation as service incorporated into wider system as part of economies of scale. Show less - Increased service productivity to reach and surpass the KPIs set by the commissioners through enhancing stakeholder engagement across health and the criminal justice system. - Worked collaboratively with public health commissioner to present on the success of the delivered model as proof of concept to embed in business as usual. - Corporate Communications focus conducting a vast amount of promotional work including regular press releases, features on numerous external websites and community-based publicity events.- Awarded ‘Best Service’ in the Phoenix Futures internal Audit- Provided supporting and coaching to peer managers - Chaired a system leadership reference group on substance misuse with a wide range of external partners. Show less

  • Service Manager

    Mar 2011 - Dec 2011

  • Team Manager

    Nov 2009 - Mar 2011
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  Levell Access Management Ltd

  Dec 2011 - Mar 2013

  Director

  - Freelance Leadership Development - Providing training and coaching as well as accreditation and quality assurance for Chartered Management Institute (Level 3 & Level 5)

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  SHP (Single Homeless Project)

  Jan 2012 - Sept 2012

  Project Manager

  - Manager of one of London's most well known hostels for clients that have been multiply excluded with a range of complex needs including substance misuse, mental health, social isolation and related issues.- Prepared and submitted successful Quality Assurance Framework evidence with regulatory body which passed and received feedback as the most organised submission they had received.- Sensitive stakeholder engagement and management establishing a successful community council meeting which greatly improved community relations and the public image of the service- Developed and oversaw volunteer programme within the service to add extra value to the work carried out by the service.- Created and embedded improved quality of service provision through the audit and review of support practices. Show less

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  Phoenix Futures

  Oct 2012 - Dec 2013

  Prison Service Manager

  - Senior leader providing multi-team oversight- Led on start-up of new contract including the tupe of staff into the new service- Negotiated complex set of stakeholder relations developing a strong partnership between Healthcare, Third Sector, Prison Service and Commissioners. Resulting in national recognition in winning Partnership in Practice award. - Developed new service delivery model and provided coaching and training to other service managers nationally on this new model. - Led the service to be the first Prison in the country to move to a fully integrated I.T based shared data management system with the Healthcare team.- Within one year of contract start date scoring the top marks within the organisation on the internal audit- Developed programme of patient coproduction including co-delivery of group-based interventions and accreditation with peer mentoring body. Show less

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  Phoenix Futures

  Jan 2015 - Dec 2015

  Residential Manager

  - Registered Manager with Care Quality Commission- Senior leadership position working Nationally with other Residential Managers to ensure compliance with regulatory body.- Focus on sales with the development of establishing links and building relations with referrers nationally to increase revenue. - Estate management and Health and Safety oversight- Increased value of service provision through establishing volunteer programme

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  Care Quality Commission

  Feb 2016 - Jan 2019

  Professional Advisor

  Accompany CQC representatives on inspection and investigation activity to identified provider organisations and provide relevant advice and input to your specialist area in order to supportappropriate judgements to be made.

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  Sussex Partnership NHS Foundation Trust

  Apr 2018 - Jan 2024

  - Led on securing investment for significant service expansion plus the resulting service transformation, which included the formation of a new senior leadership team compromising of operational, clinical and programme leaders. - Collaboratively developed a strategic response to the C19 pandemic which received funding for implementation. - Conducted a research project on Organisation Culture and Change which provided recommendations for service development.- Developed new service delivery model for Primary Care integration which received National praise and recognition. - Focused on trouble shooting service delivery challenges and designing innovative solutions through business cases for new models of delivery. - Led on the adoption of Coaching Culture - Led on Corporate Communications project which developed new service branding based on stakeholder engagement.- Provided senior leadership for a programme of innovation, participation and workstream projects including a number of county wide events and campaigns and EDI focus. - Provided Senior Operational Management for Early Help and Partnership services including Forensic services, CAMHS input into the Youth Offending Team (YOT) and Partnership in Practice team which bridges health and social care.- Led on the design, implementation and oversight of Mental Health Support Teams (MHST) in Schools including chair a Partnership Board with 30+ partners which has oversight of the integrated model across Health and Education.- Service received Trust wide recognition of effective partnership development achieving an award for the positive relationships developed between health and education. Show less - Led the team to achieve a sustained upward trajectory in all KPIs by focusing on Patient Flow- Led on a programme of innovative Quality Improvement projects.- Implemented a variety of service delivery models including a stepped care approach to clinical intervention and new duty management system. - Develop an embedded line management structure and a business proposal for widespread integration, the training for which is now delivered Trust wide. - Widespread stakeholder engagement leading to a number of service advancements.- Role working nationally as a Quality Reviewer with QNCC (Quality Network for Community CAMHS) Show less

  • CAMHS General Manager (Early Help & Partnerships)

    Oct 2019 - Jan 2024

  • Team Manager

    Feb 2016 - Oct 2019

  • Programme Manager

    Apr 2018 - Jun 2018
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  Southern Health NHS Foundation Trust

  Feb 2024 - May 2024

  CAMHS General Manager (Early Help & Partnerships)
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  Charlie Waller Institute

  Jun 2024 - now

  Director of Clinical Training
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  University of Reading

  Jun 2024 - now

  • School Director of Equity Diversity & Inclusion

    Sept 2024 - now

  • Head of Section (Charlie Waller Institute)

    Jun 2024 - now