Michael Ksenak

Experience

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  Suncor

  Jan 1998 - Jan 1999

  Programmer Anaylst (Internship)

  It all started with an Internship position where I supported retail back office solutions at sites across the country and assisted in the evaluation of Cognos Impromptu/PowerPlay and Oracle Sales Analyzer data mining and reporting software. I also dabbled with VisualBasic, Active X, Crystal Reports and Oracle development.

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  Telus Advertising Services

  Jan 1999 - Jan 2003

  Senior Programmer Analyst

  My career began with a strong focus in Business Intelligence - developing and designing data repositories focused on business intelligence. I quickly became the Technical Lead of a central data repository initiative implemented via a custom developed automated table-driven ETL system.When Verizon acquired Telus Advertising, I led the integration efforts the role of a Data Integration Architect of new source systems.

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  Bell

  Jan 2003 - Jan 2007

  At Bell, I continued my focus on Business Intelligence by delivering a highly successful solution to report and track service interval metrics. This resulted in quantifiable improvement in Bell’s ability to meet delivery dates communicated to the customer, a significant corporate KPI.I also built my expertise in the Business Objects reporting environment from report creation and server optimization to user support and education. My friendly and outgoing manner resulted in an extensive network of relationships in business units leading to opportunities and buy-in of technology that IT had previously struggled with. Show less

  • Data Architect

    Jan 2005 - Jan 2007

  • Operational Data Store (ETL) Developer

    Jan 2003 - Jan 2005
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  TransAlta

  Jan 2007 - Jan 2018

  Leader of an IT Operations team with wide ranging responsibilities including Compliance, Change Management and Cloud Operations support. My team was at the leading edge of utilizing the latest technology to realize business value. • Cloud Services – TransAlta is a leader in leveraging Microsoft technology and one of the first companies to successfully complete a data center migration to Microsoft Azure. My Cloud Application team was at the forefront of the O365 utilization including SharePoint, PowerApps, PowerBI and OneDrive.• Business Relationship Management - I routinely managed escalations and dealt closely with business stakeholders, senior leadership, external partners and auditors to ensure that the IT services were being optimally delivered.• IT Operations – TransAlta performed one of the fastest migrations to ServiceNow and my team built on this momentum with some of the earliest implementations of Service Mapping and Service Watch followed by the Security Operations and Vulnerability Management modules. Combined with solid processes and data, ServiceNow allowed effective IT operations with reduced cost and complexity.• Audit & Security - Compliance and security are priorities for most organizations and TransAlta was no exception. From automation to phishing campaigns to regulatory compliance - my team was trusted to deliver in all of these areas.• Change Management – Change Management is key when managing a high degree of transformation occurring from a business as well as a technology perspective. My oversight enabled the OCM and Technical Change Management teams to increase adoption of new technology while reducing unplanned outages and adverse business impacts. Show less Reporting directly to VP of IT, I worked on vendor management, compliance and special projects.I played a major role in the highly successful Tata Consulting Services outsourcing engagement that spearheaded TCS’s expansion in Western Canada. I was involved in all of the contract negotiations, owned the governance, performance management and escalations. At its peak, there were nearly 150 TCS resources engaged in capital and operational activities – an integral part of TransAlta’s IT transformation.For most of my time at TransAlta, I owned the IT SOX audit and compliance management program. This involved planning and implementing the SOX response to a high profile and increasingly involved audit program by simplifying and reducing the control environment and automation of evidence notification and execution. Show less

  • Manager/Supervisor, IT Operations

    Jan 2016 - Jan 2018

  • Technical Contract Management & Compliance

    Jan 2013 - Jan 2016

  • Supervisor - COD Technical Services

    Jan 2009 - Jan 2013

  • Senior Systems Analyst, Commercial Operations & Development

    Jan 2007 - Jan 2009
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  Bow Valley College

  Jan 2019 - Jan 2020

  Project Manager

  Leader of key initiatives evolving core enterprise services while managing business, architecture, technical and privacy considerations.• Microsoft Teams – Migration of on-premise Microsoft landscape to Teams based collaboration landscape allowed the College to quickly respond to COVID-19 crisis by enabling remote learning capabilities for all courses in an extremely short time frame.• ServiceNow Expansion – Delivery of Human Resources, Facilities, Security and IT services across the College.• Leading Edge Educational Transformation – IT Lead on college initiatives exploring Experiential Learning, Block chain based Digital Credentials and Work Integrated Learning. Show less

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  FX Innovation

  Jan 2020 - now

  Project Manager