Yannick H.

Experience

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  Rogers Communications

  Jan 2006 - Jan 2008

  Customer Service & Training Consultant

  Supported the growth and development of new staff in their first 30 days of transition to the call center by providing various tools and coaching approaches.

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  McKesson Canada

  Jan 2011 - Jan 2013

  Program Coordinator

  Supported the weekly, monthly, and seasonal sales and marketing activities under assigned banner. Ensured new pharmacies were fully operational for launch day.

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  BELLWYCK Clinical Solutions

  Jan 2014 - Jan 2016

  Sr. Program Coordinator

  Planned the logistics for global clinical trial projects by working in collaboration with pharmaceutical clients and specialized transportation vendors.

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  Randstad Canada

  Jan 2016 - Jan 2017

  Recruiter

  Researched, identified, recruited, screened, conducted in-person interviews, evaluated and selected top candidates to fulfill client’s staffing needs.

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  ParaMed Home Health Care

  Jan 2017 - Jan 2018

  Regional Recruiter

  Performed full-cycle recruiting including developing and maintaining a master workforce planning document, sourcing various types of healthcare and administrative candidates, and presenting offers to successful applicants.

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  Mount Sinai Hospital (Toronto), Sinai Health

  Jan 2017 - Jan 2017

  Human Resources Coordinator

  Utilized Human Resource Information Systems (HRIS) to support union and non union employees with various employee change requests. Led weekly HR orientation of new hires.

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  Innomar Strategies

  Jan 2018 - Jan 2019

  HR Program Consultant

  Performed full-cycle recruiting including job intakes, posting to job boards, sourcing, phone screening, scheduling interviews, performing background checks for references and criminal history and presenting offers to successful applicants.

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  Aptum

  Jan 2019 - Jan 2020

  HR Process Manager

  - Strategic functional advisor to hiring managers throughout the talent acquisition process.- Spearheaded special HR Business improvement initiatives including process transformation and technical projects (web portal build, HRIS software implementation, and several integrations).- Collaborated with technical and non-technical teams to align project execution with project scope, timelines, and budgets.

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  BioTalent Canada

  Jan 2020 - Jan 2021

  Associate Project Manager

  - Set industry benchmarks for critical job profiles to aid in fostering efficient and sustainable growth in the sector.- Championed the planning process and monitored the project team’s execution of a project plan to establish national occupational standards for 53 pivotal roles in the Bioeconomy.

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  PointClickCare

  Jan 2021 - Jan 2023

  Senior HR Program Specialist

  - Gathered stakeholder needs and developed project roadmaps to deliver over 120 solutions to operational gaps for internal clients, the Talent Acquisition team, the HR department, and strategic organizational goals.- Implemented knowledge-sharing structures, designed standardized templates and processes, and planned workshops and events that contributed to higher employee satisfaction and improved HR service delivery.

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  Sprott Student Consulting Group

  May 2023 - Sept 2023

  Project Manager

  Client: Strategy Management SaaS Platform that leverages AI- Directed a project team conducting a comprehensive SWOT, PESTLE, and market analysis for a client's Risk Management platform, leveraging AI.- Enhanced positioning by assessing competitive forces and identifying ideal customer profiles to clarify distinctive value drivers within the North American market.Client: Sprott Student Consulting Group (Sprott Consulting)- Contributed to the formation of a strategic roadmap and partnered with corporate services leaders to initiate and monitor operational effectiveness projects.- Aligned operational design by introducing changes in the corporate structure that enhanced operational effectiveness and business sustainability. Show less

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  ACTO

  Jan 2024 - now

  Chief of Staff

  Strategic partner to the CEO and force multiplier in driving the organization's vision forward.Key responsibilities:- Collaborate with CEO to multiply organizational leadership impact- Initiate and enable strategic execution of business strategies- Monitor and report on key performance metrics- Research and analysis for mergers, acquisitions, and investor relations- Develop product-led adoption strategies and sales enablement tools and resources- Branding and marketing strategies to support organic growth and new market entry Show less