Ze Lv, CRMA

Experience

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  Beijing Sci-Tech Report

  Sept 2009 - Apr 2019

  Senior Editor & Journalist

  Main achievements: Interviewed nearly 200 scientists and entrepreneurs. Published more than 500 popular science articles with a concentration on tourism, hospitality, sports, and entertainment, including:● Shanghai Disney Resort Grand Opening (2016)I visited Shanghai Disney Resort in the first week of its Grand Opening. I tried all the rides, interviewed the PR director, and made a report to address the unparalleled technology and unprecedented experience. My work was among the earliest reports about the Grand Opening, achieving a total reading of 660K● The mobile internet tour of the Forbidden City (2014)I interviewed the Head of Technology Development Department of the Forbidden City about the museum’s first application named “Twelve Beauties”. I formed a report features on the virtual tour experience through this application to view the Forbidden City’s exhibits. The work published in the magazine Beijing Sci-Tech Report● New technology of Las Vegas CES show (2012)I attended the CES 2012 held in Las Vegas as a journalist and interviewed companies and reported the latest consumer electronic trends. I continued to report CES events through 2019, covering the hospitality industry and featuring new technologies such as Ocean Medallion wearables from the Carnival Corporation Show less

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  Hyatt Hotels Corporation

  Oct 2021 - Oct 2022

  ● Guest Service: Performs the manager-on-duty role during 3rd shift. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. ● Audit: Accountable for accurately balancing all revenue sources and completing daily financial reports. Process no-show reservations, prepare financial reports for managerial review. Close the financial day for the hotel. ● Financial Results and Cost Control: Monitors room availability, follows restrictions, and all booking policies and procedures. ● Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed, like airport shuttle and breakfast. Show less

  • Corporate Management Trainee

    Jun 2022 - Oct 2022

  • Night Auditor

    Oct 2021 - May 2022
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  The Ritz-Carlton Hotel Company, L.L.C.

  Oct 2022 - now

  Finance-GA