Stephen Rivera, MBA

Experience

• 

  American Campus Communities

  Jun 2018 - now

  • Promoted from General Manager in 2024• Lead all business operations for 3 SDSU communities. Including operating budgets of $10MM, staff development, project coordination, emergency management, and vendor contracts• Plan and execute logistics for annual turnover period of 800+ students consisting of vendor hiring, inventory, purchasing, invoicing, and scheduling/supervising all work performed• Manage a diverse team of professional and student staff including all hiring and terminations• Oversee multiple maintenance teams and their training, facilities plan execution, assigning projects, and evaluations• Liaison to San Diego State University Office of Housing Administration عرض أقل • Promoted from Assistant General Manager in 2018• Executed $12MM capital expenditure projects including identifying improvements needed, obtaining vendor contracts, monitoring progress and inspecting completed projects• Generated $3MM in revenue by signing over 300 leases valued up to $10K each• Created a strategic marketing plan to ensure 100% resident occupancy, including conductingmarket research, guerrilla marketing, and training staff• Built Standard Operating Procedure for emergency after hours incidents, decreasing responsetime and increasing effectiveness• Planned and executed 6 move out/in periods consisting of 600 students moving out, obtainingvendor contracts, coordinating cleaning, maintenance, and painting of 180 units in two weeks عرض أقل

  • Property Operations Manager

    Aug 2024 - now

  • General Manager

    Jun 2018 - Aug 2024