Abraham Barrera

Experience

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  Izzi telecom

  Feb 2014 - Oct 2015

  Field Technician

  •Perform audio, video and internet installations.•Reconnections and equipment changes.•Technical support to clients.•Laying of HFC networks with coaxial cable

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  Grupo Carso

  Oct 2015 - Jan 2019

  Operations Manager

  • Supervision of fiber optic projects / aerial installation and underground; commissioning of fiber optic segments with material control and executive reports.• Adherence to standards and manuals, identify missing staff capacity.• Assignment of route to operational personnel, supervision of work in the field, shot of Assistance, productivity report.• Responsible for business intelligence and operations.• Analysis of the demand in the area to generate sales and operations strategies.• Comply with the productivity rates of the facilities per day.• Monitoring, support and implementation of maintenance projects and installation of fiber optic networks• Responsible for the quality of customer service through Call Center technical support for users with FTTH technology. Show less

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  Telmex

  Jun 2019 - Mar 2020

  Account Manager

  • Identify customer needs and in turn identify opportunities, as well as needs of our products in the market.• Total account administration (Inventory of active services, payment statement, technology update, package update).• Generate an excellent relationship with customers.• Monitoring project implementation.• Quotes for products and solutions.• Visits the client periodically.• Overdue resolution of overdue portfolio.• Sales of TELCO solutions.• Sales of IT solutions. Show less

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  Huawei

  Mar 2020 - Apr 2022

  FTTX Project Manager

  • Make a project plan, be responsible for FTTH project output and delivery quality.• Responsible of survey, digitalization and construction quality.• Push the process of all the departments to solve the obstacles of the project.• Highlight the main problem in a structured way about project delay, delivery delay and main issue issue with customer.• Maintain a good work relation with the subcontract engineers.•Analyze/Modification/Creation FTTH cluster design.•Acceptance Documents manager.• Make a project plan, be responsible for FTTH project output and delivery quality.• Responsible of survey, digitalization and construction quality.• Push the process of all the departments to solve the obstacles of the project.• Highlight the main problem in a structured way about project delay, delivery delay and main issue issue with customer.• Maintain a good work relation with the subcontract engineers.•Analyze/Modification/Creation FTTH cluster design.•Acceptance Documents manager.•Guide and advise the operator FTTX network pre-service testing, service provisioning flow, service restoration flow, Network Management.•Insight into the operators of FTTX network service provisioning optimization measures, and execution the measures, , it meaning the assessment (Audit) + analysis + recommendations.•Improve the operator’s service provisioning efficiency, and improve the operator’s actual service provisioning SLA.•Responsible for the E2E FTTx Customer Experience Quality and Improvement. Show less

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  MEGACABLE

  Dec 2022 - Aug 2023

  Internal plant engineer JR

  • Ensure the operation and continuity of video, energy, cooling system, networks and security services and equipment by monitoring and executing review and control routines to measure the quality and continuity of services.• Maintain correct operating levels of the internal network.• Provide network maintenance using technical resources that the area has to keep optoelectronic equipment operating correctly.• Complete the various checklists established as control and supervision of the services offered at each site.• Execute maintenance windows related to operation and implementation.• Follow up on incidents by addressing tickets generated by the system to solve problems that put the operation at risk.• Design electrical network plans, cooling systems, energy distribution systems for future administration and maintenance. Show less

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  Balsas GmbH

  Mar 2024 - now

  Technischer Betriebsleiter

  • Planung, Durchführung und Überprüfen von Elektroinstallationen in Wohn- und Geschäftsimmobilien mit Fokussierung Informations-/Kommunikationstechnologie.• Betriebsleitung / Hauptverantwortung für die technische Leitung im Betrieb im Bereich Elektrotechnik.• Einzeichen (skizzenhaft) von Elektronikinstallationen in technischen Zeichnungen.• Technische Überprüfung der Schnittstellen der Elektroinstallation zu weiteren Gewerken.• Erstellen von Spezifikationen im Bereich Elektrotechnik in Zusammenarbeit mit neu oder zu sanierenden Immobilien.• Zusammenarbeit mit betriebswirtschaftlichen Panung.• Durchführung von weiteren Arbeiten, welche im Zusammenhang mit der Elektroinstallation steht (beispielsweise Kabelverlegung). Show less