Achu Anand

Experience

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  Hilton Hyundai

  Jan 2014 - Mar 2015

  Account Executive
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  Int'l Mechanical and Electrical Co. (IMECO)

  Jun 2015 - Oct 2021

  To continuously monitor the call list on CAFM for incoming work requests and ensure that :- The Service Level Agreement (SLA) priority assigned by the Helpdesk is justifiable, given the work content details, and change if required. The work content details give sufficient information for the work to be effectively carried out. Duplicate work requests are eliminated, where possible Work Orders are created from Call requestsTo continuously monitor the work order list on the Computer Aided Facilities Management (CAFM) system ensuringthat work orders are batched into skill and location groups to ensure the most effective and efficient service delivery that helps achieve the KPI priorities and SLA time lines set against each job is attained. The Maintenance Operatives have a manageable number of Work Orders to sustain their work flow rate.While not overloading, the Maintenance Operatives give an acceptable level of feedback, on rectification actions taken or any. Problems/issues they encounter which could be useful in future fault rectification.To review on a regular basis Work Orders those has been suspended and ensure that the reason for their suspension is identified in the relevant section of the Work Order record on CAFM.To monitor and progress (via third parties in some cases) the actions on suspended Work Orders to a successful completion.Co-ordinate the transfer of Work Orders between skill sets and shifts to effective completion within KPIs and SLAs. Co-ordinate Stores requirements to ensure timely ordering, delivery and issuing of spares and materials to ensureKPIs are met, progressing and chasing overdue items. ArrangeaccesswithclientswhenrequiredandrescheduleWorkOrderstosuit. Monitor PPM workloads and issue to ensure that they are completed on a priority basis, with priority 1 (statutory)being highest, ensuring that if all priority 1 PPM is not completed by due dates that the Estates Managers (EM) andDeputy Estates Manager (DEM) is made aware. Show less Attends or conducts staff and other professional meetings to exchange information.Completes, verifies, and maintains records, forms, and reports (by computers or otherwise) necessary to accomplish assigned duties.Performs research to include use of technical orders, stock lists, and other manuals to affix stock numbers to physical objects for proper identification and nomenclatureResponsible for Event Administration: If an event or meeting needs to be planned, Administrative Officers coordinate dates, locations, and times for employees.Maintaining Employee Database: As an Administrative Officer maintain company and client information through files and online databases.To work with minimal supervision as requested. Show less  In charge of arranging materials to the Site as per the Site Requirement In charge and Responsible for all Assets of the Project In charge and responsible for distribution of all Materials to the Site In charge administrative works in the Ware House Get in Update with Project Manager, Project Engineer for work progress in order to arrangematerials from Procurement Department and Vendors Inspect deliveries for damage or discrepancies; report those to accounting for reimbursements and recordkeeping by making NCRR/ OSD Coordinate with Subcontractors and Project Team Responsible for Fleet/ Freight in the Site Updating of Asset and Stock Card for the Site. Attends or conducts staff and other professional meetings to exchange information. Completes, verifies, and maintains records, forms, and reports (by computers or otherwise) necessary to accomplishassigned duties. Performs research to include use of technical orders, stock lists, and other manuals to affix stock numbers to physicalobjects for proper identification and nomenclature Responsible for Event Administration: If an event or meeting needs to be planned, Administrative Officers coordinatedates, locations, and times for employees. Maintaining Employee Database: As an Administrative Officer maintain company and client information through filesand online databases. Show less

  • CAFM Co-ordinator

    Aug 2019 - Oct 2021

  • Office Administrator

    Dec 2018 - Oct 2021

  • Material Controller

    Jun 2015 - Dec 2018
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  ADRAK ENGINEERING & CONSTRUCTION INDIA PVT LTD

  Jan 2023 - now

  Admin Officer