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Ethan Poole

Ethan Poole

Engineering Intern

Followers of Ethan Poole405 followers
location of Ethan PooleGlen Allen, Virginia, United States

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  • Timeline

  • About me

    Technical Support Engineer, Tier 2 - Team Lead at AvePoint

  • Education

    • Virginia Polytechnic Institute and State University

      2010 - 2016
      Bachelor of Applied Science (B.A.Sc.) Industrial and Product Design, Spanish Minor Senior

      Activities and Societies: HokiePRIDE, IDSA, Order of the Gavel, Commission On Student Fairs

  • Experience

    • General Motors

      May 2011 - Aug 2011
      Engineering Intern

      This internship allowed me to work in a car manufacturing plant and observe management of workers and the production process of vehicles on an assembly line. This opportunity helped me greatly in understanding that engineering was not the field I needed to be in, and that Industrial Design is my passion.

    • Warm Hearth Village - Krunt

      Sept 2011 - Jan 2013
      Warm Hearth Village - Kroontje Health Care Center

      Customer service, food prep, team work with multiple individuals in a fast paced environment, helping elderly residents in and out of dining room, at table, and with eating

    • Center for Survey Research

      Jan 2013 - Jun 2013
      Data Collection

      Collecting data from telephone interviews

    • Qdoba - Turner Place Dining Hall

      Aug 2013 - Feb 2014
      Kitchen Staff

      Cooking, cleaning, customer service, organization, and working with a large team in a fast paced environment

    • YMCA of Virginia Tech

      Dec 2013 - Aug 2014
      Graphic Designer - Office Staff

      Plan classes, coordinate students and professors, Graphic design of fliers and catalog, create presentations, manage facilities

    • University Bookstore

      Jun 2014 - Jun 2015
      Sales Clerk

      My responsibilities include customer service, handling purchases of two thousand dollars or more on a regular basis, maintain paperwork, organization and cleaning.

    • Meridium

      Jun 2015 - May 2016
      Visual Design Intern

      Initial product conceptualization - User interface design - User experience design - Animation - Product demonstrations - Sketching - Multidisciplinary teamwork - Presentation - Graphic Design - Visual Design - Produced mobile and web product mock ups

    • Eclipse Product Development

      Aug 2016 - Aug 2017

      Hand and digital sketching - User research - Usability Research and Testing - Product Conceptualization -Multidisciplinary Team Work - User Experience and User Interface Design - Graphic Design - CAD Modeling -Photo Realistic Rendering - Presentation - Model Making (Foam, Wood,, etc.) - 3D printing (SLA, SLS, FDM) - Design for Manufacturing - Working with outside vendors Hand and digital sketching - User research - Usability Research and Testing - Product Conceptualization -Multidisciplinary Team Work - User Experience and User Interface Design - Graphic Design - CAD Modeling -Photo Realistic Rendering - Presentation - Model Making (Foam, Wood,, etc.) - 3D printing (SLA, SLS, FDM) - Design for Manufacturing - Working with outside vendors

      • Industrial Designer I

        Feb 2017 - Aug 2017

      • Industrial Design Intern

        Aug 2016 - Jan 2017

    • TriMech

      Sept 2017 - Nov 2020
      Support Engineer

    • AvePoint

      Nov 2020 - now

      • Technical Support Engineer Tier 2 - Team Lead

        Jan 2023 - now

      • Technical Support Engineer Senior Tier 1 - Team Lead

        Aug 2021 - Jan 2024

      • Technical Support Engineer Senior Tier 1

        Mar 2021 - Aug 2021

      • Technical Support Engineer

        Jan 2021 - Mar 2021

      • Technical Support Analyst

        Nov 2020 - Jan 2021

  • Licenses & Certifications

    • CSWP - Certified Solidworks Professional

      Trimech Solutions LLC
      Jun 2018

  • Honors & Awards

    • Awarded to Ethan Poole
      Eli Lehman Award Virginia Tech and Eli Lehman Family May 2015 This scholarship is given to an Industrial Design student whose project work and student life encompasses an altruistic focus.
    • Awarded to Ethan Poole
      Aspire! Award Recipient Division of Student Affairs, Virginia Tech Oct 2014 Virginia Tech has 5 aspirations for student learning, one of which is "Practice Civility." I was selected for this award based on my involvement on campus as a student leader and passion for what I do. Here is a link to the website where I am featured: http://www.dsa.vt.edu/aspirations/profiles/ethan_poole.php
    • Awarded to Ethan Poole
      LGBTQ Scholarship LGBT Caucus at Virginia Tech May 2014 The scholarship, awarded at the Lavender Commencement Ceremony in May, provides a one-time gift of up to $500 to a gay, lesbian, bisexual, transgender, or queer (LGBTQ) student or a student who has demonstrated a willingness to advance the rights and acceptance of the LGBTQ community. This scholarship is available to rising seniors who attend Virginia Tech on a full time basis, and anticipate graduation in Dec. 2013 or May 2014. Candidates must be in good academic standing, posting a cumulative… Show more The scholarship, awarded at the Lavender Commencement Ceremony in May, provides a one-time gift of up to $500 to a gay, lesbian, bisexual, transgender, or queer (LGBTQ) student or a student who has demonstrated a willingness to advance the rights and acceptance of the LGBTQ community. This scholarship is available to rising seniors who attend Virginia Tech on a full time basis, and anticipate graduation in Dec. 2013 or May 2014. Candidates must be in good academic standing, posting a cumulative GPA of 2.5 or higher. Show less