SivaKumar M.

SivaKumar M.

Operations Manager

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location of SivaKumar M.Dubai, United Arab Emirates

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  • Timeline

  • About me

    With over 30 years of experience in the security industry, I am a seasoned and certified professional Head of Security

  • Education

    • ASBM UNIVERSITY

      2021 - 2023
      Bachelor of Business Administration - BBA Business Administration, Management and Operations B
    • John Adams Academy

      2017 - 2018
      Diploma of Education Diploma Cyber Security - Beginner B
    • Chartered Management Institute

      2013 - 2015
      Diploma of Education Project Management Distinction
    • Chartered Management Institute

      2013 - 2015
      Dipolma In Operation Management Security Operations Management Distinction
    • Dubai Police Academy

      2010 - 2010
      Security Manager Security and Loss Prevention Services Distinction
  • Experience

    • Certis Guarding Sevices L.L.C

      Dec 2008 - Jan 2014
      Operations Manager

      leading up to 900 security officers Responsibilities:Responsible for managing Security staff and Outsource Security Company staff to maintain the safety and security of the Guest, Employees and assertsResponsible for the Crisis management co-ordination for Hotel.Responsible for the management and security operations of the CCTV camera. Responsible to conduct monthly Fire and Bomb Evacuation drills for security staff on the ground.Prepare the monthly strategic plan to identify the previous result and the root cause with an action plan to track and improve. Constant update on SOP, Business Continuity plan, Post Crisis recoveryResponsible for conducting safety and security training for management employee and security staff. Show less

    • Certis Guarding Services L.L.C (Dubai)

      Oct 2014 - Mar 2018
      Senior Operations Manager (UAE)

      • Led a team of 1200 security officers in Dubai• Monitored all personnel in securing and protection of property, employees and guest• Facilitated to ensuring the procedures are followed as per the company standards• Assisted the director of security (Clients) in directing, supervising and implementation of safety and security procedures• Familiar with all procedures related to fire/bomb prevention and evacuation• Prepare daily major incident reports, requisition and other inter-Office memos• Coordinate with training department to ensure security personnel receive the required monthly training• Responsible for conducting performance appraisal• Responding strategically to daily operation matters• Scheduling planning and allocating resources Show less

    • G4S

      Apr 2018 - Aug 2018
      Branch Manager (Northern Emirates)

      • Led a team of 1500 security officer in Dubai and northern emirates.• Moderated with the day to day management of branch Office, including client relations, new job start/ups, transitions of new accounts, and employee relations• Influenced with ensuring the client relations are maintained within the G4S standards, including regular contact with clients, problem resolution, and oversight regarding daily client issues• Coordinated with coaching, developing and guiding the branch staff to perform efficient and effective• Collaborated with implementing and ensuring ongoing compliance with all company-wide programs• Led role in ensuring the profitability, maintaining the responsibility and control of all financial impacts to the branch and company• Assisted in planning on both a short-term and long-term basis, for future operational growth and expansion Show less

    • First Security Group LLC

      Dec 2018 - Dec 2020
      Head of Operations (Security & Event Management)

      • Led a team of 3200 security officers in Dubai.• Corresponded to train subordinate security operations staff or other organization members in security rules and procedures• Facilitated to review financial reports to ensure efficiency and quality of security operations• Regular review of current contract job descriptions and drafting SOPs • Supervised subordinate security professional, performing activities such as hiring, training, assigning work, evaluating performance, or disciplining• Persuaded to ensuring all QHSE compliance in line with company requirements Show less

    • LFG Group of company

      Jan 2021 - Jan 2022
      Director Of Operations (Security & Lifeguard)

      • Preparing and presenting employee security awareness and safety programs involving crime prevention,• Safety and ethical conduct and security awareness topics.• Develop and maintain security plans and best practices for all system facilities and Associates throughout the BU.• Coordination with local third-party security companies and local authority and security agencies on safety and security matters• Develop collaborative relationship with cross-functional partners across the enterprise, including Engineering, Finance, Legal and Operations to mitigate security risk across all systems, while delivering excellent services to client experiences and meeting business objectives.• Experience using relevant technology and equipment (e.g.CCTV, Access control & Guard Tour Devise) Show less

    • Al Mufeed Security Services

      Mar 2022 - Sept 2023
      Head of Department- (Security Division)
    • Freelance

      Sept 2023 - now
      Unemployed
  • Licenses & Certifications

    • SIRA Security Manager Licensed

      Dubai Police Academy
      Feb 2010
    • Awareness Workshop on International Standard's for Occupational Health & Safety

      First Security Group LLC
      Apr 2019