Zubair Mohammed

Experience

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  Aaina Dramatics

  Nov 2016 - Nov 2018

  Production Designer

  • Led teams of 15 to 30 members in executing innovative set design concepts, aligning with the director's vision, and fostering collaborative problem-solving.• Collaborated with publicity teams to enhance ticket sales through visually appealing promotional materials.• Demonstrated effective communication and interpersonal skills by personally engaging as a salesperson to drive ticket sales for performances.• Managed diverse staff roles, including sales, booth personnel, and sponsorships, showcasing adaptable leadership and stakeholder management capabilities. Show less

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  Beyond Soft Solutions

  Dec 2019 - Jun 2021

  Back End Developer

  • Developed dynamic web applications and APIs using SOAP and REST protocols, enhancingdata management and integration.• Demonstrated adaptability and effective contribution working with various frameworks ERPframeworks like Frappe and ERPNext.

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  Sanford Systems Inc.

  Sept 2021 - Jul 2024

  Business Analyst

  • Analyzed and assessed existing business processes, identifying areas for improvement and implementing transformative changes that streamlined workflows.• Compiled and analyzed data using advanced techniques to identify trends and KPIs.• Created clear, actionable insights for stakeholders through visually impactful and accurate dashboards and reports, utilizing tools like Tableau, Power BI and SSRS.• Elicited requirements from clients to understand their project needs, ensuring successful project delivery by translating business needs into technical specifications for the contracted developers.• Provided project management oversight for contracted developers, ensuring deliverables met quality standards and timelines.• Monitored project progress and identified potential risks, taking necessary corrective actions.• Effectively communicated with clients to understand their needs, exceeding expectations by consistently providing optimal solutions and fostering long-term partnerships through negotiation and successful agreement execution.• Managed the contracting process for developers, ensuring adherence to agreed-upon terms and budgets.• Maintained clear communication with clients throughout the project lifecycle, keeping them informed of progress and addressing any concerns.• Mentored and trained team members on enhanced processes, fostering a culture of continuous improvement within the organization. Show less

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  Metro Inc.

  Jul 2022 - Aug 2024

  Front Desk Supervisor

  • Supervised teams of 7-8 in a hands-on customer service environment, contributing to team integration and operational efficiency.• Provided exceptional customer service, adhering to company policies for various payment methods.• Collaborated effectively within a team environment, fostering conflict management skills and teamwork dynamics.

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  FANCard+

  Aug 2023 - Dec 2023

  Project Manager

  • Led a team of 5 members in the creation of a mobile app integrating NFC technology for student ID cards.• Engaged with clients, defined project scope, and demonstrated strong project management skills.• Developed and implemented a comprehensive Work Breakdown Structure (WBS).• Optimized distribution of student IDs, addressing stakeholder concerns and reducing processing time/costs.• Developed and implemented Entity-Relationship Diagram (ERD) using PostgreSQL.• Orchestrated design and implementation of business logic at the API level using Spring.• Formulated detailed use cases and test cases, guiding the development team and ensuring rigorous validation processes were in place, contributing to the overall success and reliability of the project Show less

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  Canada Life

  Aug 2024 - now

  Assistant Manager