
Kayla Winsor
Cashier and Events Coordinator

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About me
Web Content Manager at Vacation Innovations
Education

Laconia High School
2005 - 2009Honors DiplomaActivities and Societies: School Newspaper, National Honor Society 2008-2009, Varsity Soccer Team 2007-2009, Varsity Softball Team 2006-2009

Endicott College
2009 - 2013Bachelor of Science Communication (concentration in Digital Journalism)Activities and Societies: Lambda Pi Eta Communication Honor Society, Journalism Club, ECTV (Endicott College Television), Endicott Observer Newspaper, Varsity Softball team Minored in Applied Mathematics. Relevant classes taken: Into to Mass Communication, Introduction to Journalism, Telecommunications, Podcast Journalism, Global Mass Communication, Writing for the Media, Feature Writing, Digital Journalism, TV Studio Production, Media Ethics, Communication Research Methods, The Contemporary Television Industry, Computer Programming, Thesis.
Experience

Logs of Fun Arcade
Mar 2007 - Jul 2009Cashier and Events Coordinator-Observed, co-facilitated and set up a variety of events for groups and parties of ages ranging 5-16. -Operated and trained new employees on cash register operations. -Developed customer service skills

Nassau Broadcasting
Dec 2009 - Jan 2010Production Intern-Oversaw and assisted in the production of several local radio stations within the company.-Organized, helped prepare script, edited audio and dubbed commercials.

The Citizen of Laconia
May 2010 - Aug 2010Sports ReporterWrote articles for the Laconia Muskrats, a New England Collegiate Baseball League team, as well as other local sports tournament games.

Nor' Easters Softball Club
Jun 2010 - Aug 2011Pitching CoachCoach girls ages 9-12 on pitching instructions as well as general coaching techniques.

New Hampshire Magazine
Jan 2011 - Jan 2011Editorial InternWrote and conducted research for feature articles for the publications.

Gunstock Mountain Resort
May 2011 - Nov 2013Sales Supervisor-Successfully handle all customer service issues, addressing guest related questions/concerns.-Consistently ensure high customer satisfaction ratios by addressing/resolving any issues which arise. -Ensure smooth and efficient reservations including completion of all necessary legal administration (waivers). -Sell products and control the mass communication of the Adventure Park staff, working with employees to ensure their daily information is up-to-date.

Endicott College
Oct 2011 - May 2013News Editor-Manage staff writers, and edit news-related articles for grammar, sentence flow and structure.-Wrote articles for all sections of the newspaper.

RMS Media Group
Sept 2012 - Dec 2012Web Editorial/ Marketing Intern-Interviewed sources and wrote web features for both Northshore magazine and Ocean Home magazine. -Uploaded and managed digital content for both websites, including editing content, manipulated images, adding hyperlinks, and controlling SEO for posts.-Produced marketing research spreadsheets to create leads of potential advertisers.

Vacation Innovations
Jan 2014 - now• Oversee the management and optimization of the company's digital properties to enhance user experience and drive lead generation.• Develop and implement strategies to improve marketing campaigns with technology solutions.• Identify and evaluate new marketing technologies to enhance team performance and improve ROI.• Monitor and analyze website performance through Google Analytics, Google Search Console, Ahrefs, and SEMRush and adjust on-page SEO efforts as needed. • Keep up-to-date on the ever-changing Google algorithms that impact organic search.• Analyze and report on marketing data to provide insights and recommendations for continuous improvement.• Collaborate with cross-functional teams to seamlessly integrate marketing technologies and content strategy initiatives.• Day-to-day management of copywriters including project management. Show less • Build and manage a long-term content schedule• Review and edit content prior to publishing• Monitor and update our website’s static pages when necessary• Analyze links and content to make sure the info we provide is accurate and easily understandable• Write and edit web pages using computer script languages, such as HTML, CSS, and XML• Track and improve key benchmarks for website performance• Identify new opportunities to expand our website based on business growth and adaptations• Develop and launch landing pages associated with ongoing, short-term marketing initiatives Show less
Web Content Manager
Jan 2016 - nowWeb Content Coordinator
May 2015 - Jan 2016Web Content Writer
Jan 2014 - May 2015

Freelance
Jun 2014 - Apr 2017Media Specialist-Built client websites with WordPress, modify existing code as needed, and implement themes and plugins.-Assist local self-published authors in gaining online exposure and website traffic to their published works. -Consult, manage, and educate self-published authors in regards to online marketing efforts.-Schedule social media posts, develop and troubleshoot personal websites, create monthly e-newsletters, and communicate with book advertising webmasters.
Licenses & Certifications
- View certificate

Certified HTML Developer
W3Schools.comJan 2014 - View certificate

Content Marketing
HubSpotNov 2016 - View certificate

Inbound Certification
HubSpotOct 2016
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