Hannah Chesser

Experience

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  Cleveland Clinic

  Sept 2011 - Jul 2013

  Social Worker

  -Crisis assessments with pediatric and adult patients in the Emergency Department with behavioral health concerns-Collaborate with physicians, nurses, hospital staff, and family to determine treatment plan-Provide behavioral health patients with necessary outpatient resources-Precertify patient insurance for inpatient psychiatric services-Bed control for Cleveland Clinic’s behavioral health units-Co-facilitated adult group therapy in the Cleveland Clinic Mood Disorders Intensive Outpatient Program, utilizing CBT and DBT techniques (duration: 3 months) Show less

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  University Hospitals of Cleveland

  Feb 2013 - Feb 2014

  Social Worker

  -Co-developed an innovative program which placed social workers in pediatric primary care offices to perform mental health assessment and intervention to reduce avoidable ER visits and connect patients to needed resources-Collected data to report to Centers for Medicare & Medicaid to measure the effectiveness of the program and ensure continued funding- Treatment planning & referrals to ongoing mental health services-Facilitate coordination of care between primary care physicians and mental health providers-Project management duties such as: development of assessment tool, development of forms, measuring outcomes, assistance in developing program expansion that embedded a social worker in the pediatric emergency room to reduce psychiatric admissions Show less

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  NYC Health and Hospitals Corporation

  Apr 2014 - Nov 2014

  Social Worker

  -Social work duties in an inpatient psychiatric unit for young adults experiencing their first episode of psychosis-Psychosocial assessments-Co-facilitate family and group therapy-Psychoeducation-Discharge and aftercare planning-Advocacy

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  The Mount Sinai Hospital

  Mar 2016 - Mar 2018

  -Manage a complex caseload of patients experiencing acute psychiatric crises-Working effectively in a fast-paced and high intensity environment, managing crises quickly with limited supervision-Complex discharge and aftercare planning, including linking patients with the appropriate level of mental health care services and other supportive services-Develop and maintain relationships with outpatient providers to be utilized for referrals including psychiatrists, mental health clinics, private practitioners, pharmacies, etc.-Communicating with insurance companies to ensure coverage of hospitalization and outpatient follow-up-Working in an electronic medical record-Member of an interdisciplinary team including doctors, nurses, and psychologists-Supportive therapy and crisis counseling Show less

  • Psychiatric Social Worker

    Nov 2014 - Mar 2018

  • Social Worker, On-call Program

    Mar 2016 - Nov 2017
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  Mount Sinai Health System

  Apr 2018 - Sept 2021

  Supervisor of Admissions, Mount Sinai Morningside/West Psychiatry

  - Manage intake and assessment center for multiple programs at a large outpatient mental health clinic- Supervise staff at assessment center- Create and manage calendar for use by 30+ physicians and providers and hundreds of appointments monthly- Collect, manage, and present statistics for the department monthly- Manage large volume of referrals from various sources- Maintain relationships with various stakeholders and act as main point of contact for the clinic- Orient and train staff and resident physicians on intake and admission procedures, be available to staff to assist with questions, referrals, procedures, etc.- Ensure that department is functioning efficiently by maximizing appointment availability, streamlining referrals, working to minimize no shows- Clinical duties such as conducting psychosocial assessments, crisis intervention, suicide and violence risk assessments, referrals to services Show less

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  Silver Hill Hospital

  Sept 2021 - May 2022

  • Manage all aspects of admission process for inpatient, residential, and outpatient programs for the hospital• Management of a multidisciplinary team of 24• Provide support and assistance to utilization case management department.• Addresse clinical and financial issues that impinge on the admissions process and census.• Consults the other supervisory personnel to maximize census and to provide guidance to the doctor on call and utilization review case management regarding admission criteria, insurance issues, and bed availability. • Maintain the departmental manual and formulates policy.• Collaborates with other departments regarding any pertinent patient-focused or hospital-focused issues.• Prepares annual departmental budget and any required reports.• Represents the hospital as the need arises in interactions with referral sources, managed care companies, insurance companies and others.• Offers patients, families/significant others information about programs, services, charges, financial and other responsibilities, patient rights, etc.• Offers referral information when patients cannot be admitted to the hospital Show less

  • Director Of Admissions

    Dec 2021 - May 2022

  • Associate Director of Patient Access

    Sept 2021 - Dec 2021
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  Newport Healthcare

  May 2022 - now

  Director of Outpatient Services

  • Plan, organize, direct and implement all administrative and program operations for PHP/IOP programming for adolescents and young adults• Develop and administer a plan for the orientation, development and training of staff• Act as a liaison to appropriate businesses, organizations, systems and individuals in the treatment community. Serve as the organization's principal leader, representative and spokesperson to the greater community.• Develop administrative, personnel and program policies. • Manage all licensing requirements, regularly auditing charts, performing fire drills and supporting and preparing all staff for licensing on-site visits.• Attend clinical and treatment meetings.• Provide clinical clearance of individuals seeking care.• Participate in outreach and marketing activities to promote program in the treatment community and increasing the facilities referral base.• Develop and manages ancillary holistic and experiential services.• Recruit, interview, and hire independent contractors and employees. Show less