Patty Perez

Experience

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  PCI Packaging Coordinators, Inc.

  Jan 1997 - Jan 2000

  Customer Service Manager

  Trained new customer service representatives and associates in procedures and MRP. Assisted in the development and implementation of OTD Metrics reports. Maintained customer satisfaction through visits and follow-up on order status and open projects. Liaison between customer and internal departments for product design and product launch projects. Provided support to the sales team, ensuring all sales and service objectives were consistently met. Facilitated Customer Report Card Project to allow for enhanced customer feedback. Assisted in the design of marketing components and presentations. Lihat lebih sedikit

• 

  PCI Services Printed Components

  Jan 2001 - Jan 2004

  Project Manager
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  Cardinal Health

  Jan 2004 - Jan 2006

  Estimator

  Generated insert and label quotations for bid packages as well as daily production requirements.

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  Catalent Pharma Solutions

  Sept 2008 - Jan 2010

  Oversaw schedule for all printed components to maintain OTD deliverables and customer satisfaction. Utilized production data to strategically align resources, raw materials and equipment plant wide. Acted as liaison between operations, customer service sales team, and management team. Provided global support for day-to-day use of MRP program. Trained on effective use to incorporate process improvements. Process ImprovementWaste ReductionGo-Green / Reduce-Reuse-Recycle

  • Master Scheduler / Project Manager

    Jan 2009 - Jan 2010

  • Imaginera IT Global Support

    Jan 2007 - Jun 2009

  • Black Belt Trainee

    Sept 2008 - Nov 2008
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  Clondalkin Pharma and Healthcare

  Jun 2011 - Nov 2012

  On-site Account Manager

  On-Board new business projects from beginning stages of artwork processing to launch delivery. Execute rapid problem solving with order requirements, customer inquiries and operational concerns. Participate in supply chain integration to ensure efficient and effective service. Continually listen to the voice of the customer to ensure client satisfaction. Monitor and review scheduling process for greater alignment and minimized volatility. Actively promote process improvement by analyzing processes and reforming strategies. Prepare annual budgets, review forecasts, and generate quotations and monthly sales reports. Responsible for analytics and presentation of business performance during Quarterly Review. Lihat lebih sedikit

• 

  Packaging Coordinators, Inc.

  Nov 2012 - Jan 2014

  Project Manager

  Single point of contact responsible for managing customer account as well as customer projects. Duties include order entry, shipping, billing, procurement, scheduling and inventory management. Manage product launch projects as well as various product line specific projects. Held weekly business and launch meetings, conduct quarterly review and weekly executive updates.

• 

  Greater New Jersey Conference

  Jan 2014 - Jan 2017

  Coordinator Youth and Children's Ministries

  Work alongside the leadership to cast vision, coordinate ministries, and train others to provide leadership in the ministry program using innovative tools and resources applicable to reaching today’s children and youth.

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  Catalent Pharma Solutions

  Feb 2014 - Mar 2021

  Business Analyst / Project Magager

  Using a defined process, we review the needs of the business from a global perspective and find solutions that will support the root cause of the problem. Oversee global IT support of internal homegrown IRT/Client solution. Manage all configuration, testing and deployment activities to support implementation of new projects.

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  Colorescience

  Feb 2022 - now

  Project Manager