Raghava SR

Experience

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  NoBrokerHood

  Oct 2020 - Feb 2022

  Key Account Manager

  Description – NoBrokerHood, A Nobroker Vertical, It’s the Neighborhood Super App, which is aVisitor, Society & Accounting Management System for Apartments & Housing Societies. Theapp offers something to each stakeholder in a society. From guards to residents, from vendorsto the management committee, the app has something for everyone.Position - Key Account Manager HFRoles and Responsibility: (Operations)• Improved account management by predicting potential competitive threats and outliningproactive solutions.• Maintained responsibility of Operations, contracts, negotiations and reporting for 30+accounts across Bengaluru.• Boosted customer satisfaction by providing teams with training and skills to optimizeservice delivery in alignment with individual needs.• Performed effectively in self-directed work environment, managing day-to-day operationsand decisions.• Identified new business opportunities through cold calling, networking, marketing andprospective database leads.• Maintaining & Sustaining long term relationship with every on-boarded apartment ownerin a particular geographical region.• Up-selling onboarded clients with respect to better plans and benefits. Show less

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  Phablecare

  Feb 2022 - Jul 2022

  Account Manager

  Description – India’s Largest Chronic Management Platform, we’re on a mission to make dailycare accessible for patients with lifestyle diseases and build India’s first complete careecosystem. Phable is the next big thing in the healthcare technology space. Our aim is to disrupthealthcare practice by introducing a unique combination of technology and data science whichwill have a profound impact on the wellbeing of billions of people across the globe. We stronglybelieve that we are building a solution which will produce a new wave of high-tech healthapplications.Position - ACM (Sales - Ops Doctor Onboarding)Roles and Responsibility:• Maintaining a healthy relationship with the already onboarded doctors in the Phableplatform.• Training the Doctors and their staffs and make them use our products and its features.• Upselling the various offerings to the existing customers and convinces them for it.• Maintaining an updated sales funnel and participates in regular sales reviews.• Responsible for engaging key accounts, driving overall Phable revenue & growth in B2Bchannel.• Handled a team of 5 members, worked closely with founders, central growth, business &ops teams to formulate growth strategy & drive new initiatives.• driving timely execution of all growth initiatives & daily sales operations - e.g. Setting upand meeting super-specialty doctors, management teams at Hospitals, product demo’s,proposal writing, account activation, etc.• Working in synergy with the city team and ensuring smooth operations. Show less

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  Laundryheap

  Aug 2022 - now

  • Partner Operations - Associate Account Management (US)

    Feb 2023 - now

  • Partner Operations - Account Manager

    Aug 2022 - Feb 2023