Chaitali Kshirsagar

Experience

• 

  Fujitsu Consulting India Private Limited, Pune

  Oct 2016 - Oct 2018

  Assistant Application Developer

  The Client is Canada based Asset Management Company. It focuses on direct control investments in realestate, renewable energy, infrastructure and finances. I was part of IT projects related to Real Estate andFinance Section.• Participate in all phases of the software development lifecycle and work closely with senior developersto design, document and maintain .Net and Oracle based applications. Analyse, troubleshoot andunderstand application issues.• Point of Contact for day-to-day incidents and Service Request Management and compliance activity• Perform user account maintenance, manage incidents and workorder, provide resolution for end usertechnical challenges• Working in ITIL environment, was responsible for ITSM services such as incident management,workorder management, change management and problem management using BMC Remediation tool• Perform production and non-production server patching activities which also involves testing theapplications and maintenance.• Perform end-to-end application management activities which involves preparing TIP (TechnicalImplementation plan), raising CR, discussion with development team, implementing the change, testingthe change, and consulting in case of any issues. Show less

• 

  Cognizant

  Dec 2021 - now

  Working for one of the leading banking groups in UK. It offers market-leading products and services to large number of retail and business banking customers via digital banking, telephone banking and business banking centers. I am a member of NFT Team for the Bank.• Participate in all meetings as a NFT representative and understand the NFRs.• Coordinate with different POCs from client from Solution Design, Infrastructure, Development andBusiness to review and agree on the scope of NFT.• Join daily meetings to provide updates from NFT and to assess any impact on activities planned for the day due to any issues or other priorities.• Keep all stakeholders updated with progress made/ issues / blockers / next plan from NFT through DailyStatus Reports/ Chats/ Meetings.• Design performance test strategy and prepare test plan document. Prepare requirement traceability matrix from NFT perspective.• Develop performance test scripts for the identified critical business transactions using NeoLoad.• Design and execute different performance test scenarios such as Load Test, Stress Test, Soak Test,Spike Test, Co-Existence Test etc.• Identify the scope for Operability Testing. Design and execute various tests based on operability requirements.• Monitor and analyse the tests using AppDynamics and Grafana.• Monitor the utilization details of all the infrastructure components and report in case ofany issues. Prepare capacity management report.• Log and follow defect triage process. Organise defect triage call with concerned teams, follow up for the resolution.• Document all the findings from NFT Cycle and prepare the closure report. • Create and Manage Confluence Pages, JIRA Dashboards for tracking project updates.• Document project highlights, achievements, lessons learnt and present it to management during monthly meeting.• Help newly joined team members with various processes followed / use of management tools such asJira/Kanban boards etc for NFT activities. Show less The client was one of the giants in the insurance industry in the U.S. It provides commercial and personalproperty and casualty insurance, personal accident and supplemental health insurance and life insurance to a diverse group of clients. I was a member of Performance Assurance Team for North America Region projects.• To assess and understand the project scope and NFRs. Prepare performance test plan and strategy.• Coordinate with other teams to understand the critical business functionalities and manual navigationof transactions and prepare traversal flow document.• Develop performance test scripts for the identified business functions using LoadRunner tool.• Coordinate with necessary team to set up required test data for performance tests.• Designing and execution of different test scenarios as per the scope.• Document resource utilization details for various infrastructure components.• Analyse results and prepare performance test closure summary report.• Conduct technical/knowledge sharing sessions for team members.• Execute proof of concept activities wherever applicable. Show less

  • Non Functional Test Engineer

    Aug 2022 - now

  • Performance Test Analyst

    Dec 2021 - Aug 2022