John Bordon

Experience

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  Stewart Lender Services

  Jan 2000 - Jan 2010

  Senior Vice President

  Served as part of the executive management team responsible for product development and market expansion. Hired, trained, and mentored team members of all experience levels, including cross-training other divisional teams.Experienced success in new business development by utilizing extensive C-suite and mid-level executive contacts. Recruited, managed, mentored, and coached an executive sales team consisting of 9 executive-level direct reports.Closed a $1.2M transaction within the first 60 days of hire by taking a core service and infusing value-added services, which increased the generated sales revenue by more than 700 percent. Accelerated company growth by generating recurring annual sales revenue exceeding $80M annually and consistently exceeded sales targets by 40-65% annually by tracking prospects through all stages of the lifecycle.Restructured the sales staff, which included the transition to a solutions-based selling environment, team building, development of a training curriculum, and ongoing mentoring that resulted in the successful boarding of high-revenue contracts. Increased product offering exponentially by negotiating strategic partnerships with various vendors and by introducing business process outsourcing.Continually worked cross-functionally with multiple departments and divisional sales managers, using solid management skills to develop a cohesive cross-sale effort that combined the core functions of each division, resulting in a seamless end-to-end delivery of services that improved company performance and enhanced growth.Developed and directed an innovative and creative market strategy, including all marketing material, website design, ad copy, and placement to further awareness of services and expand the client base, resulting in increased annual revenue by $1.5M in the first year of operation.Speaker and moderator at national industry conferences and events. Show less

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  Advantium Capital

  Jan 2010 - Jan 2015

  Chief Executive Officer

  As CEO of a dynamic financial service company, I spearheaded its development from inception to successful sale within a remarkably short span of five years. Leading a team of 50+ dedicated professionals, I navigated the company through the intricacies of startup challenges, driving growth, and fostering a culture of innovation. By implementing strategic initiatives, cultivating key partnerships, and optimizing operational efficiencies, I propelled the company to achieve remarkable milestones, ultimately culminating in a lucrative sale. My tenure as CEO reflects a steadfast commitment to excellence, visionary leadership, and a proven track record of delivering tangible results in the competitive marketplace.Key accomplishments:Led strategic development efforts, cultivating key partnerships, and optimizing operational efficiencies.Provided thought leadership, strategy, product roadmaps, and innovative product development of software application that identifies errors in the calculation and application of interest payments for all types of adjustable consumer loans and credit cards.Sourced, negotiated, and closed multi-million-dollar contracts for services with large institutions.Designed operational processes to decrease average cycle time by 37%.Recruited, managed, mentored, and coached team members. Show less

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  The Utopian Group

  Jan 2015 - Oct 2024

  The Utopian Group assists businesses by providing business advisory, logistics operations, continuous process improvement, operational reviews, risk and control enhancements, program management, and change management that increase sales and the profitability of top-tier firms and supply chain merchants. Responsible for all business functions, including P&L management, operational project plans, revenue generation, development of business cases, market analysis, financial modeling, budgeting, cash flow forecasting, and thought leadership.Provided overall management, collaboratively working with client leaders to influence key decision-makers on operational and market strategy. Created master plans, presentations, and financial models and provided thought leadership and strategy to maximize potential returns.Utilizing a metrics-driven approach, championed the implementation of cutting-edge technology, including optimized OCR, RPA, Machine Learning, and AI products and services that significantly increased user experience and quality, reduced cycle time, and decreased overall cost by 46% or more.Adjusted client’s organizational structure, resulting in the increased employee understanding of guidelines, rules, and operational processes, and introduced job-sharing initiatives that resulted in the client’s labor force reduction of 500 positions while maintaining quality.Established and cultivated strategic partnerships with external stakeholders, capitalizing on business development strategies to drive client growth. Utilized a rigorous analytic framework, leveraged an advanced global strategy, and applied research and strategic planning, product development, sales, and marketing to strengthen the core services and identify and exploit market opportunities.Successfully developed an annual operating budget and profitability models, analyzing sales pipelines and industry trends to forecast quarterly sales goals with 95% accuracy. Show less Efficiently managed clients' acquisition efforts with thought leadership throughout the acquisition due diligence process, including the development of clients' operational project plans, market landscape analysis, financial modeling, cash flow forecasting, and budget management.Directed startup operation activities for multiple firms, including the establishment of a tech-based services division and a national mortgage company; effectively secured lines of credit and 40 state licenses; developed investment banking, correspondent, and wholesale relationships; implemented and optimized financial policies and procedures, and systems setup, including the establishment of operational KPIs, dashboards, and related management tools to improve the overall efficiency and stability of the organization. Coordinated all Real Estate Development operational processes, leading negotiations, project management, and financial budgeting. Partnered with local urban development leaders to better understand the competitive dynamics within the local affordable housing sector, created development plans, and structured and provided multiple options for project financing. The sector included veterans, low-income, and Native American individuals. Show less Managed multiple complex projects simultaneously while maintaining high levels of accountability, strong communication, and delivering results on time and within budget. Demonstrated exemplary leadership, master plan expertise, and program management, overseeing all aspects of strategic initiatives from initiation to closure, managing inter-departmental collaboration and strong partnerships to improve stakeholder communications, operational efficiency, and customer satisfaction.Spearheaded diverse workstream teams of professionals in the successful management of multiple concurrent initiatives utilizing sound judgment, effective prioritization, resource allocation, and motivating strategies to increase productivity and meet goals and project deadlines by providing a flexible approach to the multi-team management of client’s siloed group efforts that included performance management, matrix management, management reporting, project communications, project execution, and coaching and development of the collaborative efforts of 9 executive-level direct reports, 45 direct employees, 2,000 plus contractors, and 750 client employees across four national locations for the process transformation that resulted a recurring financial gain averaging $104M in annual savings. Performed hypothesis generation, process review, process mapping, root cause analysis, data analysis, and trending to identify opportunities for operational excellence by reducing redundancies and eliminating control issues discovered in initial observations. Implemented and directed strategic efficiency initiatives, providing issue resolution that resulted in reducing error ratios from 43% to less than 3%. Designed and oversaw a workflow management system's development, installation, and test environments, resulting in a 42% increase in productivity and related cost reductions concurrent with implementing and managing a vendor-based performance solution that resulted in $2M in federal incentives Show less

  • Executive Officer

    Jan 2015 - Oct 2024

  • Mergers and Acquisitions

    Jan 2015 - Oct 2024

  • Project, Program and Change Management

    Jan 2015 - Oct 2024
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  Mortgage Connect, LP

  Oct 2024 - now

  Sr. Vice President - Risk Solutions