Marcus Dixon

Experience

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  Prolific Life and Pensions Ltd

  Sept 1986 - Sept 1991

  Administrator

  • General administration within Financial Services.

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  Scottish Provident

  Jun 1994 - Dec 1994

  Test and Support Technician

  • Acceptance testing of new Computer system and support of networked PCs.

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  Lancaster Synthesis Ltd

  Dec 1994 - Sept 1995

  IT Support Technician

  • End User Support. System Administration of UNIX and Novell LANs. Planning network upgrades.

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  Vodafone

  Aug 1997 - Oct 1997

  Switch Operations Engineer

  Switch Operations and Maintenance

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  Nokia

  Oct 1997 - May 2000

  Commissioning and Integration Engineer

  • Commissioning and integration of the Nokia DX200 MSCs, HLRs, BSCs, DN2s, Transcoders and Sub-multiplexors (including I-Series). • Datafill in the BSC for the integration and expansion of BTS sites into the customers network.• Rehosting of BSCs and BTSs in a live network. • Creation and expansion of A and Abis interfaces. • Performing MSC and BSC Software and Hardware upgrades in a live network. • Support for BTS Engineers when commissioning and integrating new base sites and expanding existing sites. • Use of NMS for network management, data uploads, alarm monitoring and remote fault diagnosis.• Site supervision and training of junior engineers and apprentices. Show less

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  Triage Consulting

  Jun 2000 - Dec 2000

  BSS Technical Support Engineer

  • Perform S8 Software and High Capacity upgrades and S9 Software and GPRS Hardware upgrades on customer networks. • Implementation of Change Delivery’s, Tech. Notes and Change Notes. • Network troubleshooting, fault diagnosis and repair on DX200 BSC, Transcoders and I-series BSCs.• Supervision of upgrade teams on large switch sites.

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  Dolphin Telcom Ltd

  Jan 2001 - Sept 2001

  Senior Engineer, Network Configuration

  • Configuration of Nokia TETRA DXTs and DX220 Fixed Switches, Alcatel Cross Connects, etc.• Configuration and data validation for reparenting of TBSs to new DXTs and DXTs to new DX220s. • Network troubleshooting of DXTs and DX220s. • Analysis of network data for optimisation purposes. • Support and data validation for TBS integrations and expansions. • Supervision and training of junior engineers and management of Network Configuration projects both within the department and also company wide. Show less

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  Elan Telecomunications

  Nov 2001 - Oct 2002

  Remote Integration Centre (RIC) BSC Support Engineer

  • Lead BSC/TCSM network build-outs and expansions and complete commissioning, integration, testing, and customer acceptance on new equipment. • Use of the features and tools available in the Network Management System to Build-out customer networks by creating the BTS Sites and performing datafill in both the BSC and NMS. • Integration and Activation of the BSS and NMS Network Elements, and verification of the alarm status to ensure a successful integration. • Provide Support to Field engineers in resolving problems that arise during the pre-launch phase of the network. • Monitor the Network for alarms, and make approved RNW Parameters changes during the pre-launch phase of the network.• Provide Support for upgrades and expansions on live customer networks. Show less

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  Elan Telcommunications

  Nov 2002 - Apr 2004

  Remote Operations Centre (ROC) BSC Group Leader

  • Supervise the BSC team in Integration and Support of all Core Project Rollout related issues. • Report upward to both ROC Management and Market Project Managers on all aspects of the status of core elements. • Take part in technical meetings and conference calls to help assess the resources required for future projects and to provide technical assistance to Care and Project Managers. • Liaise with Product Line and the Technical Helpdesk for BSC related issues. • Assess and interview new candidates for positions within the ROC. • Deputise for Technical Manager and Team Leaders in their absence. Show less

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  EXi Parsons

  May 2004 - Apr 2005

  Technical Project Manager

  • Provide Project Management for the rollout of Nokia Core elements such as on the AT&T Wireless and Cingular Wireless accounts throughout the US. • Resource allocation and scheduling, budgeting, cost analysis, monthly Profit and Loss, etc.. • Business development of the core area to the benefit of both EXi and Nokia. • Produce business plans and strategies to identify new business areas, training needs and future resourcing requirements. • Liaise with Nokia PMs to facilitate a smooth rollout of all elements. Show less

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  MYCOM

  Apr 2005 - Aug 2005

  Senior Engineer (Supervisor)

  • Supervise the software upgrade team for the delivery and activation of Change Deliveries and Major Software releases on live GSM Networks. • Troubleshooting of all technical issues. • Reporting to Project and Technical Managers. • Support of field personnel for troubleshooting network element rollout problems.

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  Lemcon USA

  Sept 2005 - Dec 2007

  BSC Integration Team Supervisor

  • Supervising a team of engineers that perform BSC Integrations to all of Nokia’s customers in the US. • Produce Technical procedures and manuals for RIC activities• Provide financial and project related reports to Lemcon Management team. • Assure quality to ISO Standards in all aspects of the BSC Group Activities.• Support Market Care and Rollout Managers on all BSC Rollout issues.

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  SCOM

  Apr 2008 - Jul 2008

  Switch Engineer III (Supervisor)

  subcontracted to at&t Mobility• Audit established MSC/BSC/RNC policy and standards to ensure national compliance• Make parameter/feature changes associated with identified discrepancies found during audits.• Review and approve pre-launch MSC/BSC/RNC parameter configurations

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  AT&T Mobility

  Jul 2008 - Mar 2015

  Senior Engineer - Wireless Translations

  • Configuration changes to: - Nokia MSC, BSC, MSS and SGSNs to national standards. - Cisco 7609, ASR 901/903 and ASR 9000 series routers - ALU 7750 and 7705 routers.• Create and test procedures for network configuration changes.• Supervision of junior engineers for work assignments and support where applicable.• Mentoring of junior engineers on technical and non-technical activities.

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  Self-Employed

  Apr 2015 - Dec 2017

  Carer

  On Sabbatical taking care of an aging family member.