Shekinah Paul

Experience

• 

  ClassACT Middle East

  Nov 2023 - Nov 2023

  Event Access Control Staff

  Gate Scanner & Customer Service Assistant | F1 Championship EventDate: November 25th - November 26th, 2023During my role as a Gate Scanner at the F1 Championship event, I contributed to ensuring a smooth and enjoyable experience for all attendees. My responsibilities included:Scanning tickets and verifying entry for attendees to ensure a seamless and efficient entry process.Distributing wristbands to event-goers, ensuring proper access to various event areas.Assisting customers with general inquiries, providing helpful information, and ensuring their needs were met.Welcoming guests with a friendly and professional attitude, enhancing their overall event experience.Maintaining security protocols and ensuring a safe environment for all attendees.This role allowed me to develop strong customer service, problem-solving, and communication skills in a high-energy, fast-paced event setting. Show less

• 

  Sylvan Learning

  Jun 2024 - Aug 2024

  Math Tutor

  During my two-month internship at Sylvan Learning Center, I gained valuable hands-on experience in both the academic and operational aspects of educational services. My role involved collaborating with the Academic Department to develop and implement personalized tutoring plans, preparing instructional materials, and assisting in one-on-one and small-group tutoring sessions. I also played a key role in organizing and conducting assessment workshops, where I applied project management skills to ensure the events were well-executed and met the needs of diverse student groups.In addition to my work with students, I supported the Marketing Department by contributing to promotional campaigns and community outreach initiatives. I was involved in creating marketing materials, managing social media content, and helping to organize events aimed at increasing the center's visibility and attracting new clients. This experience enhanced my skills in client engagement, marketing strategy, and data analysis, while providing me with a deeper understanding of the educational services industry.This internship not only allowed me to apply academic theories in a practical setting but also helped me develop key professional values such as dependability, empathy, and adaptability. Overall, it was a rewarding experience that significantly contributed to my professional growth and prepared me for future career opportunities. Show less

• 

  Threads Uniform

  Jan 2025 - Jan 2025

  Customer Service Representative

  Uniform Sales Assistant | Threads Company | Dalma MallJanuary 2nd – January 3rd, 2025During this short-term role, I assisted customers with selecting and trying on school uniforms in preparation for the upcoming school year, helping to fulfill orders for 8 different schools. My responsibilities included:Supporting customers in finding the right fit for their children's uniforms.Accurately filling out order forms based on customer selections.Printing and issuing tokens to customers for easy order tracking.Coordinating with the storeroom team to retrieve and prepare orders as per customer requests.Providing excellent customer service by ensuring a smooth and efficient ordering process.This hands-on experience allowed me to enhance my communication, organization, and customer service skills while contributing to the smooth operation of a high-demand, fast-paced environment. Show less