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Gaurav Chitte

Gaurav Chitte

Customer Service Executive

Followers of Gaurav Chitte540 followers
location of Gaurav ChitteDaman and Diu, India

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  • Timeline

  • About me

    General Manager at Dinearth

  • Education

    • S.N.D College of Engineering & Research Center

      2006 - 2015
      Bachelor’s Degree Mechanical Engineering

      Activities and Societies: Mechanical Engineering Students Association Mechanical Graduate with Honor of Design Subjects Special and Fluid Power, Material Sysytem Handling as well.Attended Subject Related Seminars & Awareness Camps along with Industrial Visits In Reputed Organizations including Major Power Plants.Worked as a Coordinator in Technical Events and was a Representative & Organizer of Students Association of Mechanical Department.

    • The Pioneer High School

      2003 - 2005
      High School Hsc Science Stream

      Activities and Societies: Stood 1st at Taluka & District Level for the Project On Producing Electrical Energy from Sewage in 2004. Higher Secondary Education in Science Stream with A+B / Mathematics+Biology Group With Electric Gadget Subject.

  • Experience

    • Tata Business Support Services Limited(Serwizsol)

      Dec 2012 - Apr 2013
      Customer Service Executive

      Keep records of customer interactions, Recording details of inquiries,complaints.Determine breakdown location & allocation of technician / mechanic fromlocal areaService Maintenance to Special Cars (Indigo Manza Club Class, ARIA andSafari Storm)Refer unresolved customer grievances to designated departments forfurther investigationHandling escalation cases

    • Adani Petronet port pvt ltd. (Dahej)

      Jun 2013 - Jun 2014
      Maintenance Technician

      To assist senior engineer or shift Engineer.Conveyor Belt maintenanceHydraulic/Electric Power operated Portal Harbor Cranes (“LIEBHERR” 600& “GOTTWALD” GHSK 8332 B – Germany Manufactured) Maintenanceand Inspection.Report of Daily Working sheets, PM sheets & Observation Parameters of allfour Cranes.Repairing and Proper Operation of working of various Machinery &Equipment like Conveyor Belt Rollers, Pulleys, Gearboxes, Scoops,Electric Motors, Vibrators, Pull Cords & Belt Sway Switches, Hopper andChutes (Coal Receiver).Readings of Pressure Gauges and Level of Auto-Grease Pumps.Checking Proper Motion & Movements of Rotary Units, Rail Brakes,Cylinders, Winches, Gear-boxes and Cardan Shafts, Air circulation of Ventsof air cooler and Oil Cooler. Show less

    • HONEYCOMB LOGISTICS PVT LTD (CMA CGM)

      Jan 2016 - Jul 2018
      Senior Executive Operations

      To assist General ManagerManage staff of cleaning, lubrication and perform routine maintananceon various Vehicles & Equipment like Reach-stackers, Truck-Trailers, DGSet and Forklifts.Hydraulic Maintenance of Crane (Reach-stackers) make of TIL & KALMAR,Inspection & Observation of different Parameters that is related to safeworking of machines.Research, order and maintain parts inventory with service history sharingwith management & HO regarding requirements & Operational efficiencies.Making daily/monthly reports of diesel consumption, Equipmentbreakdowns, Maintenance log-sheets and submit to Management Up-lines. Show less

    • NYK AUTO LOGISTICS (INDIA) PRIVATE LIMITED (NYK Group)

      Jul 2018 - Dec 2019
      SRE2 (Operation & Maintenance-Trailer Division) Business Operations

      To assist Associate Senior Manager & General Manager.Work on detailed Preventive / Condition based Maintenance and itsexecutionManaging downlines daily task and work allotment + completionIdentifying requirement & procurement of spares / materials, Tyres andother inventoriesNegotiation with vendors to ensure lowest market price of inventoriesLiaising with OEMs and AMC service providers to schedule complete maintenance.Daily communication (call/mail report) with reporting authority regardingrequirements & daily plan of action with operational efficiencies.Making daily/monthly reports of Equipment breakdowns, Maintenance log-sheets,Tyres issue & receipt entries in ERP software Show less

    • Ashtavinayak Industries Unit-3

      Dec 2019 - now
      General Manager

      Responsible for overall Eraction & Commissioning of plantDetermine staffing requirements, and Interview, Hire and train new staffDelegate Tasks to Factory Staff as Necessary, Preparing work &duty scheduleCreate and Enforce Production tracking & Quality Control StandardOperating ProceduresCreate and Implement Machine / Equipment Maintenance or modificationor replacementAnalyze Factory Production Data and Devising Improvement Strategies asNecessaryCreate Production Data Reports and Present them to Decision MakersManage the Movement of Goods into and out Production facilities Show less

  • Licenses & Certifications

    • Entrepreneurship Awareness Camp

      Government of India
      Apr 2015

  • Volunteer Experience

    • Event Coordinator

      Issued by S.N.D. COLLEGE OF ENGINEERING & RESEARCH CENTRE on Apr 2012
      S.N.D. COLLEGE OF ENGINEERING & RESEARCH CENTREAssociated with Gaurav Chitte