Prasanta Bhattacharya

Experience

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  Schlumberger Sema

  Jan 2001 - Dec 2002

  Microsoft Technology Professional - Developer/Sr Developer

  Worked as developer/module lead in technology areas like VC++, eVC++, MFC, COM. Got the opportunity to work for multiple renowned clients for handheld application, sales management portal development etc. One of the projects received best mobile application development project, awarded by Microsoft UK in 2001.

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  Cognizant Technology Solutions

  Dec 2002 - Jul 2011

  Microsoft Technology Professional - Tech Lead, Architect, Technical Project Manager

  Worked as module lead, tech lead, business analyst, project lead and project/program manager in 8.5 years of my career in Cognizant. During this time, I worked in Microsoft Technology space like C, C++, VC++, eVC++, BizTalk Server, WCF Service. Got extensive experience in IT solutions for Travel and Hospitality business domains such as Food Service, Travel, Real Estate, Property Management System. Worked in multiple development projects in the areas of Labor Scheduling, Point of Sales (POS), Handheld Payment Device, Listing Data Aggregation and Distribution, Real Estate Applications. Delivered 3 large integration projects. Got opportunity to work at client locations in USA for 3 years. Contributed to the areas of Project Estimation, Training, Value Creation, Innovation. Show less

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  Accenture

  Aug 2011 - now

  As a Managing Director, Prasanta provides strategic leadership in Salesforce practice, building and scaling up multiple technology capabilities from the ground up. Current key responsibilities include -- Leading Americas Salesforce portfolio for Banking/Capital Market/Insurances clients. Partners with C-Suite executives to align IT roadmaps. Managed a PnL of 100 million USD with 1000 members strong talent-base across 50+ clients. Besides capability development and large transformation program delivery, he has been extremely focused to delivery led sales origination, Sales and solutioning support, optimizing delivery cost, driving organization KPIs such as profit margin through better utilization, chargeability, and improved Loaded Cost Rate.- Providing delivery governance as Director of Delivery (DoD) for Americas Salesforce Practice to ensure high quality delivery. As part of this role, Prasanta has established a robust quality delivery framework, created intelligent tools, bringing in rigor to technical quality of Salesforce deliverables.- Spearheading Americas MuleSoft Community of Practice, through capability development, guiding high performing technology teams (700+ members), fostering innovation led delivery for our clients and driving growth through embracing future of integrations.- Earlier Prasanta led North America Salesforce Portfolio for Consumer Goods, Retail, Travel, Automobile, and Industrial & Equipment clients prior to his current role. Spearheaded shaping up Salesforce Consumer Goods Cloud and Manufacturing Cloud competency. Show less Took a lead role in shaping up Mulesoft community of practice for Accenture in India.- Helped building SME pool with architecture/design skills, creating innovation led assets, technical point of views in MuleSoft technology space.- Led a large MuleSoft program for setting up Integration CoE for a consumer goods client to drive cost optimization and help achieve faster time to market for their new product lines.- Led a complex MuleSoft platform migration program for one of our consumer goods clients.- Managed delivery of multiple large Salesforce programs.- Established robust quality delivery framework for Americas Salesforce practice.- Led and guided initiatives for Technology Architecture CoP for Americas Salesforce practice. Show less Delivered patient service programs for multiple leading pharma companies. Key accomplishment - Delivered very large and complex transformation SI program in Patient Service space within North America Salesforce Business Group portfolio, Accenture Technology Center in India. Delivery experience spans across MuleSoft, Salesforce Service Cloud, Health Cloud, Marketing Cloud, Lightning, Einstein Analytics with end-to-end DEVOPS implementation. Contributed in platform stability, quality, performance and scalability aspects. Show less Led Salesforce Service Cloud based Patent Service product development team in ATCI. This platform was developed to manage patient engagement and experience better. Delivered couple of patient service programs for some of the large drug manufacturers.Prior to Salesforce, I played Technology Delivery Manager roles across industry groups (Communication, Media and Technology, Energy, Consumer Goods & Services and Pharma) in both AM and AD engagements.Key Achievements:Leading contributor in setting up Products Salesforce Factory in Accenture Hyderabad.Multi location, multi technology delivery.Application development and outsourcing experience with some of the largest clients in the industry. Show less

  • Managing Director

    Dec 2022 - now

  • Application Development Associate Director

    Jun 2021 - Dec 2022

  • Application Development Senior Manager

    Dec 2016 - Jun 2021

  • Application Development Delivery Manager

    Aug 2011 - Nov 2016