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John Jeffries

John Jeffries

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Followers of John Jeffries565 followers
location of John JeffriesTolland, Connecticut, United States

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  • Timeline

  • About me

    Service Development Manager at Nissan North America

  • Education

    • NADA Academy

      2007 - 2008
      Certificate Dealership General Management

      Completed the NADA Dealer Academy program to complete my working knowledge of all retail automotive dealership operations, including Variable- and Fixed-Operations, Accounting, Marketing, Human Resources Management and Tactical & Strategic Planning.

    • Blair High School, Pasadena, CA

      1981 - 1983
      High School Diploma High School Diploma

      Activities and Societies: Student Council, Yearbook Co-editor, Water Polo Booster Located on the south side of Pasadena, attending Blair for my last two years of high school showed me how diversity can thrive in the right environment.

    • Cotham Grammar School, Bristol, GB

      1980 - 1981
      Secondary Education GCE O-Levels in History and English

      Activities and Societies: Broke leg playing intra-mural rugby I attended Cotham for one year, 1980-81, between living in Germany and the USA.

    • Munich International School, Munich, Germany

      1976 - 1980
      Sixth through Ninth Grade in International Bacalaureate system General coursework

      I attended this wonderfully cosmopolitan and nurturing school from grades 6 through 9.

    • Westbury-on-Trym Church of England Primary School, Bristol, GB

      1971 - 1976
      Primary education Kindergarten through fifth grade

      My junior school

    • University of Connecticut

      1983 - 1988
      BA History

      Read mostly European and 20th Century subjects, but also took two classes with Prof. Hermann Mast who introduced his classes thusly: "The fact that we are here to discuss Chinese History is purely coincidental. The reason you are here is to learn to think!"

    • Penn State Great Valley

      1995 - 1997
      MBA Business Management

      Activities and Societies: Completed my Masters degree in Business Administration. Earned my Masters in Management & Business Administration, working on individual and group projects to broaden my knowledge and deepen my capabilities.

  • Experience

    • Zen Artisans

      Jan 1985 - Sept 1988
      Partner

      I add this somewhat tongue-in-cheek: during college, I worked on cars and motorcycles for friends and acquaintances, perhaps more than I worked on my formal studies. For better or worse, the dye was cast and I got to run a (very) small business. My partner was a friend who shared my entrepreneurial and mechanical interest, and together we encountered not only technical conundrums, but also demanding customers and cash-management challenges. So while I could have made more of my college studies, I probably created a more effective business-study practicum than I would have received from class-work. Show less

    • Manchester Honda

      Nov 1988 - Mar 1990
      Service Advisor

      First real job, working for one of the finest Honda retailers in the country. Basis for my career.

    • Callaway Cars Inc

      Mar 1990 - Oct 1990
      Sales Representative

      Salesperson, tour guide and gopher in car-guy heaven.

    • American Honda Motor Company, Inc.

      Nov 1990 - Apr 1997
      Senior District Manager

      Started in Field Service Operations in New England Zone, joined Sales Division in Philadelphia; included Market Representation.

    • Union Park Automotive Group

      Apr 1997 - Dec 2000
      Service Director

      Japanese, European and Domestic service departments.

    • Mitchell Volvo

      Dec 2000 - Mar 2002
      Service Manager

      Service department manager, Volvo/SAAB store.

    • Gengras Volvo

      Apr 2002 - Feb 2009
      Director of Fixed Operations

      Dealer management company role covering service, parts and collision center operations in five stores.

    • New Country BMW

      Mar 2009 - May 2010
      Service Director

      BMW and MINI, 20+ technicians and a similar number of service sales and support staff.

    • Gengras Volvo

      Jan 2011 - May 2012
      Service Director

      Volvo service, part of management team defending a great brand.

    • Nissan Motor Corporation

      Jun 2012 - now

      Increase sales and share of Genuine Nissan Parts, Collision & Mechanical, to outside shops/networks via the Nissan Northeast Region Dealer Network. Improve and refine dealership retail operations within Nissan franchise network.

      • Regional Wholesale Manager

        Aug 2015 - now

      • Senior Fixed Operations Manager

        Jun 2012 - Jul 2015

    • Nissan North America

      Sept 2018 - now
      Service Development Manager

      Grow Aftersales business in partnership with Northeast Region Nissan Retailers.

  • Licenses & Certifications

  • Volunteer Experience

    • Adoption Home Interviewer

      Issued by Labs 4 Rescue on May 2006
      Labs 4 RescueAssociated with John Jeffries

    • Speaker on Careers in Business

      Issued by UCONN School of Liberal Arts on Oct 2015
      UCONN School of Liberal ArtsAssociated with John Jeffries