
Erica Johnson
Corporate Travel Consultant

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About me
Customer Service Specialist
Education

Bryant & Stratton College
1992 - 1994Associate's degree Tourism and Travel Services Management
Experience

Adelman Travel Group
Apr 1994 - Oct 2020Corporate Travel Consultant
Diggers Hotline, Inc.
Feb 2021 - Jun 2021Customer Service Representative
Krones Inc
Jun 2021 - nowDispatch Coordinator
Licenses & Certifications
- View certificate

Managing Stress
LinkedInApr 2019 - View certificate

Business Etiquette: Phone, Email, and Text
LinkedInApr 2019 - View certificate

Understanding & Prioritizing Data Privacy
LinkedInJan 2019 - View certificate

Innovative Customer Service Techniques
LinkedInApr 2019 - View certificate

Customer Service: Creating Customer Value
LinkedInMay 2019 - View certificate

Customer Service: Problem Solving and Troubleshooting
LinkedInApr 2019 - View certificate

Managing Your Time
LinkedInApr 2019 - View certificate

Listening to Customers
LinkedInApr 2019 - View certificate

Customer Service: Serving Internal Customers
LinkedInApr 2019 - View certificate

Managing Customer Expectations for Frontline Employees
LinkedInApr 2019
Honors & Awards
- Awarded to Erica JohnsonAdelman Champion of Excellence Adelman Travel Apr 2017 Won back to back awards for meeting all company goals
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