Andrew Brown

Experience

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  HM Revenue & Customs

  Sept 2015 - May 2020

  Tax Advisor

  • 2019 Individual of the Year: HMRC National Awards• 2019 HMRC Cross Working Talent Programme Graduate • 2018 Team of the Year: HMRC Regional Awards • 2017 Unsung Hero: HMRC Regional Award • Increased customer uptake of new product by 400% in 12 months.• Reduced training time for each new team member from 2 weeks to 3 days.• Developed the framework for a national training program across HMRC which has since become standard practice and has reduced HMRC travel expenses by over £5 million annually.• Introduced a saving of £2.5 million annually by reducing physical storage space costs using digital alternatives. Show less

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  Ofgem

  May 2020 - Nov 2022

  Operations Analyst

  • Approved over £22 million in government funding for domestic and non-domestic renewable heating installations.• Specialised in Heat Pump and Biomass Boiler heating systems.• Specialist with government legislation understanding.• Successfully designed, implemented, and troubleshot new training processes reducing training time by 4 weeks.• Implemented a new process which increased team morale and participation by 150% using department metrics.

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  Renewable Parts

  Jun 2022 - Nov 2022

  Research And Development Engineer

  • Troubleshooting failed wind turbine components to find profitable solutions addressing industry needs.• Coordinating and performing internal audits to ensure compliance with industry standards.• Reviewing and approving new standard operating procedures.• Implementing time savings through standardisation to reduce work process timescales by 25%, which will increase 130% output.• Creating new revenue streams by coordinating projects with sales engineers to target future market demand. Show less

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  Natural Power

  Nov 2022 - now

  Renewable Heat Engineer

  Delivering project work for clients at all stages of the project lifecycle, providing expert advice and analysis to support the development of district heating and renewable heat generation projects. Areas of technical expertise include:• Assessment and modelling of demand• Development of design specifications and project costing• Technical and financial modelling of planned and operational projects• Project management of low carbon heat developments• Delivery models and governance of heat networks Show less