
Diane Hintz
Consulting Analyst

Connect with Diane Hintz to Send Message
Connect
Connect with Diane Hintz to Send Message
ConnectTimeline
About me
Director at Eli Lilly and Company
Education

The George Washington University
2003 - 2007Other Project ManagementGeorge Washington University, Washington, D.C. Masters Certification in Project Management, 2007George Washington University, Washington, D.C. Associate Certification in Project Management, 2005

Oakland Community College
1981 - 1983AS Computer Science
Eastern Michigan University
1983 - 1989BS computer science and mathematics
Experience

EDS Group
Nov 1989 - Feb 1993Consulting AnalystResponsibilities included: Programming on a variety of systems (mainframe and midrange). Provided operations software and hardware support for DEC, Apple Macintosh and IBM mini and microcomputers and related peripherals. Participated in business reengineering projects for various General Motors’ divisions.

Trammell Crow Company
Mar 1993 - Feb 1995Programmer/AnalystResponsibilities included: Programming on a variety of systems (mainframe, midrange, and client server). Provided operations software and hardware support. Created disaster recovery plan and administered the Novell system.

AutoZone
Mar 1995 - May 1995Lotus Notes Systems SpecialistResponsibilities included: Development lead for Lotus Notes applications. Reconfigured IBM OS/2 Lotus Notes server structures, implemented security policies in corporate. Developed interface between Lotus Notes and SQL databases using Datalink for bi-directional data transfer. Developed and taught Lotus Notes training courses for new users.

Response Oncology
May 1995 - Apr 1997Director of Information SystemsDirector of Information Systems for national medical management company. Responsibilities included: • Led staff in support of over 300 sites nationwide• Lotus Notes 4.5 systems development and administration on IBM OS/2 and Microsoft Windows NT 4.0 platforms• Established and implemented corporate intranet technology• Designed, developed, and implemented large medical Lotus Notes system to link remote offices to centralized corporate information system

Whittman-Hart
Apr 1997 - Mar 1998Collaborative Technologies ManagerManager of Collaborative Technologies group. Responsibilities included: • Procuring new collaborative technologies business• Systems & network design• Project Management• Needs Analysis for multiple systems (corporate e-mail systems, performance appraisal software and project tracking software, Domino server and security features, chemotherapy prescription database, etc.)• Installation and testing of: Domino servers, Intelliwatch server performance monitoring software, server and groupware virus protection softwares, SSL encryption, and Project Tracking software, etc.• Implementation of security enhancements for existing Lotus Notes based contact management system • Design, development, and testing of chemotherapy prescription system, performance appraisal software and project tracking software, secure enhancements for existing Lotus Notes based contact management system, etc. Show less

Leopard Communications
Mar 1998 - May 1998Senior Project ManagerServed as the lead consultant for implementation of Lotus Notes Domino Intranet web sites. Responsibilities included: Project Management, needs analysis/ design/development/ installation/testing of Lotus Notes intranet systems into IBM. Performed upgrade/enhancement programming on existing Domino Lotus Notes web sites for both Intranet & LN client access.

Nexstar Pharmaceuticals
May 1998 - Nov 1998Senior Systems AnalystResponsibilities included: Process analysis for existing automated and non-automated systems; needs analysis, design and development for Lotus Notes 4.6d based systems.

IBM Global Business Services
Dec 1998 - May 2000Groupware ArchitectResponsibilities included: Project mangement, special project and architecture analysis on Lotus Notes e-mail systems for existing commercial clients. Engagement analysis, architecture recommendation and proposal composition for new commercial clients. Lotus Notes programming analysis, design recommendations and programming for IBM internal customers.

Celadon Group Inc.
Jun 2000 - May 2001Web/Collaborative Team LeadResponsibilities include: Project management, overall design, support and future direction of Lotus Notes infrastructure, for client and web applications. Successfully completed mutiple hardware and software upgrades of Lotus Notes on AS/400 and Windows NT servers and clients in 3 countries. Re-architected existing Lotus Notes server and email topologies and security. Design and development of Domino 5.04 multilingual web application with LotusScript, JavaScript, and DHTML. Developed and implemented standards for Lotus Notes infrastructure, support of the infrastructure and training for new users and existing user base. Migration of several affiliate companies from external mail systems to Lotus Notes, while maintaining their existing .com addresses. Show less

ESource Consulting
May 2001 - Dec 2001E-Business Collaborative ManagerManagement of 8 consultants in 2 cities. New business acquisition in Lotus, IBM and Microsoft web technologies, project management for ebusiness projects, Lotus Notes design, development and administration on NT, AS/400 and Windows 2000 platforms.

Eli Lilly and Company
Jan 2002 - Mar 2022IT Service Manager and COE lead (8/2011 to present) Responsibilities include:• Service Manager and COE lead for POLARIS Global Data warehouse• Service Manager for Analytic Foundation Services (AFS)• Service Manager for Pangaea and AFS systems• ITIL integration into our existing structures and processes• Sharepoint site design and management• Project Management as neededITIL expert certifiedlean six sigma green belt certifiedSales and Marketing Infrastructure Lead. (11/2005 to 8/2011) Responsibilities include:• Project management for internal projects (using MS Project Professional and Prochain)• Vendor management across multiple external organizations• ITIL v3 integration into our existing structures and processes• Designed and supported Hyperion System 11.1.1.2, 9.3 and 9.0 systems in a validated Unix, Linux and Windows environment (architecture, environment sizing, security design, infrastructure design and support, system performance testing, data analysis)• Microsoft Sharepoint site and web design, Infopath workflow design & Sharepoint mail enabled workflow design for ~50 Sharepoint site collections • Microsoft Active Directory security implementation for Sharepoint site collections and quarterly sales force re-alignments of personnel • Execution lead for Lilly Brand web site BPV3 SP2 Upgrade and Migration Project cross teaming between multiple Lilly organizations and 15 vendor organizationsCollaboration Services Senior Systems Analyst. (1/2002 to 10/2005) Responsibilities include:• Problem solving/needs analysis in support of collaboration coordination with outside business partners• Project management for internal projects• Performed needs analysis, design, quality validation paperwork, unit testing, legacy data migration and Java/Websphere programming for an internal tracking system Show less
Consultant
Aug 2019 - Mar 2022consultant
Jan 2002 - Mar 2022IT Associate Consultant
Jan 2002 - Jan 2002

Eli Lilly and Company
Mar 2024 - nowDirector
Licenses & Certifications

ITIL OSA - ITIL Capabilities Operational Support and Analysis
Loyalist certification servicesMay 2015
ITIL Expert
ITILDec 2013
ITIL v3 Intermediate CSI
ITILMay 2013
ITIL v3 Intermediate Service Transition
ITILApr 2013
ITIL v3 Intermediate Service Design
ITILApr 2011
ITIL v3 Intermediate Service Strategy
ITILFeb 2011
ITIL v3 Intermediate Service Operation
ITILSept 2010
ITIL V3 Foundation
ITILJun 2010
PMP
PMIJun 2009
Masters Certification in Project Management
George Washington UniversityDec 2007
Associate Certification in Project Management
George Washington UniversityJun 2005
ITIL PPO - ITIL Capabilities Planning, Protection and Optimization
PEOPLECERT QUALIFICATIONS LTDOct 2015
Safe 5 devops practioner
Scaled Agile, Inc.Jul 2021
Certified safe 5 agilist
Scaled Agile, Inc.Aug 2020
ITIL RCV - ITIL Capabilities Release, Control and Validation
PEOPLECERT QUALIFICATIONS LTDAug 2015
ITIL SOA - ITIL Capabilities Service Offerings and Agreements
PEOPLECERT QUALIFICATIONS LTDAug 2015- View certificate

Certified safe 5 product owner/product manager
Scaled Agile, Inc.Mar 2022
Honors & Awards
- Awarded to Diane HintzITIL Expert certified ITIL Dec 2013 completed all intermediate and malc certification tests successfully. malc test passed on 12/30/2013.
Recommendations

Gogula deepak
student at SRKR Engineering CollegeAndhra Pradesh, India
Rithika p
Cloud Engineer | Microsoft Azure Certified | Linux Engineer | Azure-CI/CD/CM | Git | GitLab | Ansib...Wilmington, Delaware, United States
Heather milburn
Compliance & Operations Manager at Rea Wealth ManagementNew Philadelphia, Ohio, United States
Palak shah
ESG Analyst @ ISS ESG I M.Com | CFA Level 1 cleared | Ex MorningstarMumbai, Maharashtra, India
Teboho putlane
Field service Technician at Itec Free StateFree State, South Africa
Veronica moronese
Director of Legal Affairs and Space Law @ThinkOrbital - Member @centerfornearspace - Researcher @ARI...Povegliano Veronese, Veneto, Italy
Basavaraj kondikoppa
Magento Developer.Gadag, Karnataka, India
Jan van der merwe
Senior Farm Field Manager @ COFCO International | Strategic Planning ExpertWestern Cape, South Africa
Brie bernhardt, lcsw
Clinical SupervisorGreater Philadelphia
Alison hunt
Asst.Manager at Carnon Downs SurgeryCarnon Downs, England, United Kingdom
Ninni ericsson
Krav-/testledare på Svenska kyrkan kanslietUppsala, Uppsala County, Sweden
Jose pablo munoz urrutia
INFORMATION TECHNOLOGIES OFFICER - Holland America LineChile
Karolina preibė
CEO & Founder at No Harsh at MB ParatisVilnius, Vilniaus, Lithuania
Fabrizio bonafé
Biologo NutrizionistaMonza, Lombardy, Italy
Abdulmalik banafea
Digital Marketing Specialist في Abdel Hadi A. Al-Qahtani & SonsDammam, Eastern, Saudi Arabia
Pablo gonzález suárez
Growth Manager en Product Hackers | Instructor IA & Growth | Mentor de Startups en Fundación Tatiana...Madrid, Community of Madrid, Spain
Valentina moya
Product Manager | Data Science | Machine Learning | Python | SQL | AI EnthusiastPerth, Western Australia, Australia
Angie smith
Executive Vice President. Education and EventsWindsor Mill, Maryland, United States
Muneeb ur rehman
Goethe University | Lidl | Ex Coca Cola |Frankfurt, Hesse, Germany
Chris thomson
Technical Director at ADASGreater Oxford Area
...