Diane Hintz

Diane Hintz

Consulting Analyst

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location of Diane HintzIndianapolis, Indiana, United States

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  • Timeline

  • About me

    Director at Eli Lilly and Company

  • Education

    • The George Washington University

      2003 - 2007
      Other Project Management

      George Washington University, Washington, D.C. Masters Certification in Project Management, 2007George Washington University, Washington, D.C. Associate Certification in Project Management, 2005

    • Oakland Community College

      1981 - 1983
      AS Computer Science
    • Eastern Michigan University

      1983 - 1989
      BS computer science and mathematics
  • Experience

    • EDS Group

      Nov 1989 - Feb 1993
      Consulting Analyst

      Responsibilities included: Programming on a variety of systems (mainframe and midrange). Provided operations software and hardware support for DEC, Apple Macintosh and IBM mini and microcomputers and related peripherals. Participated in business reengineering projects for various General Motors’ divisions.

    • Trammell Crow Company

      Mar 1993 - Feb 1995
      Programmer/Analyst

      Responsibilities included: Programming on a variety of systems (mainframe, midrange, and client server). Provided operations software and hardware support. Created disaster recovery plan and administered the Novell system.

    • AutoZone

      Mar 1995 - May 1995
      Lotus Notes Systems Specialist

      Responsibilities included: Development lead for Lotus Notes applications. Reconfigured IBM OS/2 Lotus Notes server structures, implemented security policies in corporate. Developed interface between Lotus Notes and SQL databases using Datalink for bi-directional data transfer. Developed and taught Lotus Notes training courses for new users.

    • Response Oncology

      May 1995 - Apr 1997
      Director of Information Systems

      Director of Information Systems for national medical management company. Responsibilities included: • Led staff in support of over 300 sites nationwide• Lotus Notes 4.5 systems development and administration on IBM OS/2 and Microsoft Windows NT 4.0 platforms• Established and implemented corporate intranet technology• Designed, developed, and implemented large medical Lotus Notes system to link remote offices to centralized corporate information system

    • Whittman-Hart

      Apr 1997 - Mar 1998
      Collaborative Technologies Manager

      Manager of Collaborative Technologies group. Responsibilities included: • Procuring new collaborative technologies business• Systems & network design• Project Management• Needs Analysis for multiple systems (corporate e-mail systems, performance appraisal software and project tracking software, Domino server and security features, chemotherapy prescription database, etc.)• Installation and testing of: Domino servers, Intelliwatch server performance monitoring software, server and groupware virus protection softwares, SSL encryption, and Project Tracking software, etc.• Implementation of security enhancements for existing Lotus Notes based contact management system • Design, development, and testing of chemotherapy prescription system, performance appraisal software and project tracking software, secure enhancements for existing Lotus Notes based contact management system, etc. Show less

    • Leopard Communications

      Mar 1998 - May 1998
      Senior Project Manager

      Served as the lead consultant for implementation of Lotus Notes Domino Intranet web sites. Responsibilities included: Project Management, needs analysis/ design/development/ installation/testing of Lotus Notes intranet systems into IBM. Performed upgrade/enhancement programming on existing Domino Lotus Notes web sites for both Intranet & LN client access.

    • Nexstar Pharmaceuticals

      May 1998 - Nov 1998
      Senior Systems Analyst

      Responsibilities included: Process analysis for existing automated and non-automated systems; needs analysis, design and development for Lotus Notes 4.6d based systems.

    • IBM Global Business Services

      Dec 1998 - May 2000
      Groupware Architect

      Responsibilities included: Project mangement, special project and architecture analysis on Lotus Notes e-mail systems for existing commercial clients. Engagement analysis, architecture recommendation and proposal composition for new commercial clients. Lotus Notes programming analysis, design recommendations and programming for IBM internal customers.

    • Celadon Group Inc.

      Jun 2000 - May 2001
      Web/Collaborative Team Lead

      Responsibilities include: Project management, overall design, support and future direction of Lotus Notes infrastructure, for client and web applications. Successfully completed mutiple hardware and software upgrades of Lotus Notes on AS/400 and Windows NT servers and clients in 3 countries. Re-architected existing Lotus Notes server and email topologies and security. Design and development of Domino 5.04 multilingual web application with LotusScript, JavaScript, and DHTML. Developed and implemented standards for Lotus Notes infrastructure, support of the infrastructure and training for new users and existing user base. Migration of several affiliate companies from external mail systems to Lotus Notes, while maintaining their existing .com addresses. Show less

    • ESource Consulting

      May 2001 - Dec 2001
      E-Business Collaborative Manager

      Management of 8 consultants in 2 cities. New business acquisition in Lotus, IBM and Microsoft web technologies, project management for ebusiness projects, Lotus Notes design, development and administration on NT, AS/400 and Windows 2000 platforms.

    • Eli Lilly and Company

      Jan 2002 - Mar 2022

      IT Service Manager and COE lead (8/2011 to present) Responsibilities include:• Service Manager and COE lead for POLARIS Global Data warehouse• Service Manager for Analytic Foundation Services (AFS)• Service Manager for Pangaea and AFS systems• ITIL integration into our existing structures and processes• Sharepoint site design and management• Project Management as neededITIL expert certifiedlean six sigma green belt certifiedSales and Marketing Infrastructure Lead. (11/2005 to 8/2011) Responsibilities include:• Project management for internal projects (using MS Project Professional and Prochain)• Vendor management across multiple external organizations• ITIL v3 integration into our existing structures and processes• Designed and supported Hyperion System 11.1.1.2, 9.3 and 9.0 systems in a validated Unix, Linux and Windows environment (architecture, environment sizing, security design, infrastructure design and support, system performance testing, data analysis)• Microsoft Sharepoint site and web design, Infopath workflow design & Sharepoint mail enabled workflow design for ~50 Sharepoint site collections • Microsoft Active Directory security implementation for Sharepoint site collections and quarterly sales force re-alignments of personnel • Execution lead for Lilly Brand web site BPV3 SP2 Upgrade and Migration Project cross teaming between multiple Lilly organizations and 15 vendor organizationsCollaboration Services Senior Systems Analyst. (1/2002 to 10/2005) Responsibilities include:• Problem solving/needs analysis in support of collaboration coordination with outside business partners• Project management for internal projects• Performed needs analysis, design, quality validation paperwork, unit testing, legacy data migration and Java/Websphere programming for an internal tracking system Show less

      • Consultant

        Aug 2019 - Mar 2022
      • consultant

        Jan 2002 - Mar 2022
      • IT Associate Consultant

        Jan 2002 - Jan 2002
    • Eli Lilly and Company

      Mar 2024 - now
      Director
  • Licenses & Certifications

    • ITIL OSA - ITIL Capabilities Operational Support and Analysis

      Loyalist certification services
      May 2015
    • ITIL Expert

      ITIL
      Dec 2013
    • ITIL v3 Intermediate CSI

      ITIL
      May 2013
    • ITIL v3 Intermediate Service Transition

      ITIL
      Apr 2013
    • ITIL v3 Intermediate Service Design

      ITIL
      Apr 2011
    • ITIL v3 Intermediate Service Strategy

      ITIL
      Feb 2011
    • ITIL v3 Intermediate Service Operation

      ITIL
      Sept 2010
    • ITIL V3 Foundation

      ITIL
      Jun 2010
    • PMP

      PMI
      Jun 2009
    • Masters Certification in Project Management

      George Washington University
      Dec 2007
    • Associate Certification in Project Management

      George Washington University
      Jun 2005
    • ITIL PPO - ITIL Capabilities Planning, Protection and Optimization

      PEOPLECERT QUALIFICATIONS LTD
      Oct 2015
    • Safe 5 devops practioner

      Scaled Agile, Inc.
      Jul 2021
    • Certified safe 5 agilist

      Scaled Agile, Inc.
      Aug 2020
    • ITIL RCV - ITIL Capabilities Release, Control and Validation

      PEOPLECERT QUALIFICATIONS LTD
      Aug 2015
    • ITIL SOA - ITIL Capabilities Service Offerings and Agreements

      PEOPLECERT QUALIFICATIONS LTD
      Aug 2015
    • Certified safe 5 product owner/product manager

      Scaled Agile, Inc.
      Mar 2022
      View certificate certificate
  • Honors & Awards

    • Awarded to Diane Hintz
      ITIL Expert certified ITIL Dec 2013 completed all intermediate and malc certification tests successfully. malc test passed on 12/30/2013.