Willie Coetzee

Experience

• 

  Gospel Direct

  Nov 2004 - Apr 2014

  Regional Manager

  Key Result Areas• Amount of stores that reported to me increased from 4 with 32 people, to 12 with 110 staff members (permanent and casual staff).• Increased turnover of existing stores by up to 40%.• Reduced dead stock levels by 9% and increased stock turns through more effective purchasing.• Exceeded company required GPs by 4% on average through effective training, accurate purchasing and better control of manageable expenses.• Reporting to senior management at weekly meetings.• Compiling of annual targets and ensuring the successful achievement thereof.• Assisted in standardising and subsequent implementing of company procedures andpolicies.• Monthly training sessions with staff at store level.• Marketing: advertising, website, radio ads, etc.• Planning and executing of monthly promotions.• Planning and executing bi-annual stock takes and ensuring that all stock take procedures are adhered to. Liaise with auditors regarding stock takes.• Interviewing and appointing of staff.• Liaising with shop fitters, shop designers and other contractors from the shop handover to the opening of the shop. • Played a primary operational role in opening/closing/revamping and relocation of 8 shops.• Pursuing and maintaining healthy relationships with Centre Managers.• Increased shops’ turnovers by double digit percentages through finding alternative sources of income, like pursuing external sales in malls where the company is not represented.• Daily shop visits. Show less

• 

  Cape Union Mart

  May 2014 - now

  Key Result Areas• Managing of permanent staff and casuals.• Managing expenses.• Frequent staff training with strong focus on customer service and product knowledge. Mystery shopper results improved by 17% from 66% to 83%. • General admin.• Daily cash-ups and banking.• Merchandising.• Ensuring turnover targets are met.• Maintaining extraordinary standards in terms of the presentation of the shop.• Stock control standards. I managed to bring stock loss down from -1.06 to -0.16• Within a year I was moved to from a B store to an A store.• I have managed to reach target each month since being at the new store. Show less

  • Area Operations Manager

    Mar 2016 - now

  • Manager

    May 2014 - Feb 2016