Sunai Raju

Experience

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  Tata Consultancy Services

  Aug 2007 - Aug 2009

  Assistant Systems engineer

  Played a key role in requirement gathering, analysis, design, development, testing and documentation.•Preparing Unit test cases and performing Unit testing.•Using IT packages, developing programs, debugging and making them run live in production environment.•Communicating with the client directly to understand the Business requirement and updating the status.Maintaining team’s status report and quality process related documents.•Information security coordinator for my project

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  Molarity

  Dec 2009 - Feb 2010

  Market analyst (consultancy project)

  •Provided detailed report on market analysis to identify top 10 retailers in India. •Identified the potential retailers among these who could be benefited by Molarity’s Product. •Translated Molarity’s website content and product details from English to Indian regional language (Hindi and Tamil).

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  Applied Computing and Engineering Ltd

  Mar 2010 - May 2010

  Market Analyst (Consultancy Project)

  •Researched of various types of non-destructive inspection technology available in the market based on academic and internet data. Identified the potential competitors and customers for ACEL’s product globally, their technology practiced and performed competitor analysis.• Used professional social networking sites such as linked in to establish contacts with members of customer organizations. Found the unexplored large scale customers, to whom ACEL can sell its products through in depth analysis of consumer market. Show less

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  Fazakerley advice bureau

  Jun 2010 - Aug 2010

  Business Analyst

  •Modernization of non-profit business through Information Technology systems by analyzing current business practice and Benchmarking FABs IT system with other advice bureaus in Liverpool. •Analyzed effectiveness of change among employees and their reactions to change in organizations culture. •Considered rough idea of cost for implementing the new system and perform cost benefit analysis. Final report with recommendations for new system on how the current business practice could be improved. •Project was completely based on observation, interview and survey of FAB employees and various stakeholders Show less

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  University of Liverpool

  Oct 2010 - Oct 2010

  Finance Research

  Identify top 200 companies in Nortwest region of United kingdom based on their financial statements.

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  Lane Telecommunication

  Jul 2011 - Dec 2014

  Business Analyst

  • Complete life cycle of a new product development in market research, Industry research, requirement analysis, design and development phase.• Market research and analysis was based on primary data collection using face to face interviews, and secondary data obtained from online reports.• Prepared competitor analysis report, product gap analysis report, SWOT analysis and Cost & benefit analysis for the new product.• Co-ordinated with cross functional teams across geographies such as development, testing, sales and production support in UK, USA and Singapore • Prepared business plan, writing functional specification, product interface descriptions and other technical and functional specification for the SMS, FAX and web based product.• Developed a detail market entry strategy, targeted market segment and projected sales forecast and revenue generated by the company for next 5 years• Demonstrated the product to real time users through presentations and developed additional features in product based on their feedback• Provided timely updates as per latest technology specification in relevance with current industry standards• Technology: SOAP, HL7, Secure email. MS VISO, MS office. Domain: Health care, Telecommunication Show less

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  Rogers Communications

  Jul 2018 - now

  • Manager - contact analytics

    Jan 2023 - now

  • Senior Analyst - contact Analytics

    Jun 2021 - Dec 2022

  • Analyst - contact analytics

    Mar 2020 - Jun 2021

  • Customer Service Consultant

    Jul 2018 - Mar 2020