
Mariana Ozaki
Web Designer

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About me
Senior Product Designer | Service Designer | EMEA Director at Ladies that UX
Education

Universidade Estadual Paulista Júlio de Mesquita Filho
2007 - 2011Bachelor’s Degree Graphic Design
Escola SENAI Theobaldo De Nigris
2007 - 2009Technical Education Printing Production Technician
Politecnico di Milano
2015 - 2017Master’s Degree Product Service System Design
Experience

Gente & Tecnologia
Jan 2010 - Sept 2010Web DesignerI worked with design applied to the web advertising of the company's clients, such as websites and flash animations. Moreover, I designed the website's interface directly with the IT team and front-end development.

MStech
Sept 2010 - Mar 2011Web Designer and Visual DesignerHTML (participation in the Project "Escola de Formação de Professores", by the Education Ministry), development of learning objects, animations, illustrations, e-books layout and design material, related to Education.

Go Mind
Apr 2011 - Nov 2012Web DesignerWebdesigner and Art director assistant, responsible for the maintenance of the clients' websites, email marketing layout, visual identity and front-end development.

F5 Web Design e Tecnologia Atualizada
Nov 2012 - Apr 2014Visual DesignerExpertise in digital projects for promotional disclosures in national territory, applying visual branding guidelines; planning of new corporate promotional branding and visual identity; monitoring and implementation of web accessibility projects, implementation of marketing actions for digital products, concept creation, planning and structure of digital interfaces for multinational clients such as Nestlé, Nextel and Bayer, motion graphics for corporate advertising, HTML/CSS development, interface design for web devices applications and digital magazines layout. Show less

Conserta.me
Aug 2014 - Oct 2014UX LeadLead designer working with strategy design, user experience, user research, branding, front-end development on the start-up during its early stage.

Tanlup
Oct 2014 - Aug 2015UX/UI DesignerTanlup enables retailers without programming knowledge to create e-commerce sites for their businesses and trade products online. The site is geared for small retailers and independent artists such as designers, illustrators, crafters, bands, and painters.At Tanlup I was responsible for the new user experience and interface design of the marketplace checkout, including interviews with Tanlup's customers to improve the experience on the platform and for developing the new brand. I also worked directly with the marketing team creating strategy plans to improve the service with customers. Show less

ELSE Corp
Mar 2016 - Aug 2016Service & Interaction DesignerWorking as an Interaction Designer on the E.L.S.E. Virtual Retail platform & experience in a physical retail space, which included the Virtual Boutique 3D app (both user experience study and interface), the Virtual Catalogue 3D app design and the 3D Product Configurator, researching and creating new experiences and scenarios on personalized clothing and footwear.

Art Stories srl
May 2017 - Jul 2018UX/UI DesignerArt Stories develops educational apps taking care of children’s right to beautiful images, fascinating stories and complexity. Kids build their vision of the world and develop their tastes through play. Working as an UX/UI Designer building games for kids on art, history and culture heritage. Responsible for the games interactions, creating wireframes and user interfaces, visual design for communication media and creating the strategy plan between developers and illustrators.

Jurema
May 2018 - Jun 2018Service & Interaction Designer
Spindox
Aug 2018 - Aug 2021Service & Interaction DesignerService design consultancy, user research, responsible for planning and facilitating co-design sessions and processes, strategy and user experience design, user testing applied to various fields for companies across multiple segments (telco, luxury automotive, retail, energy, banking, and others), working on human processes and improving experiences. I was also the Service Design evangelist in the company.

Everli
Sept 2021 - nowSenior Product DesignerEverli is on a mission to help people achieve peace of mind, simplifying life when shopping for groceries. No more queuing, no more parking, no more carrying heavy weights: Everli’s dream is to bring only the good part of grocery shopping, directly at home.
Licenses & Certifications
- View certificate

Dealing with Microaggression as an Employee
LinkedInJul 2021 - View certificate

UX Deep Dive: Remote Research
LinkedInJul 2021 - View certificate

Diversity, Inclusion, and Belonging
LinkedInFeb 2021 - View certificate

Inclusive Leadership
LinkedInApr 2021 
Hello Design Thinking
IDEO UMar 2020- View certificate

Become an Inclusive Leader
LinkedInApr 2021 - View certificate

UX Research for Agile Teams
LinkedInMay 2021 - View certificate

UX DesignOps: Overview
LinkedInAug 2021 
Membership Certificate
The Interaction Design FoundationMay 2021- View certificate

Unconscious Bias
LinkedInApr 2021
Honors & Awards
- Awarded to Mariana OzakiSpeaker and Facilitator at IxDA São José dos Campos Interaction Design Association (IxDA) Aug 2019 Talk about Service Design and Employee Experience. Workshop facilitation.
- Awarded to Mariana OzakiSpeaker at Interaction South America '17 Interaction Design Association (IxDA) Nov 2017 Talk about Maria, Maria: Engaging women to report sexual harassment on public transport in Brazil
- Awarded to Mariana OzakiSpeaker at IxDA São José dos Campos Interaction Design Association (IxDA) Nov 2017 Talk about Maria, Maria: Engaging women to report sexual harassment on public transport in Brazil
- Awarded to Mariana OzakiSpeaker at RubyConf | OpenRuby Locaweb Nov 2017 Talk about Maria, Maria: Engaging women to report sexual harassment on public transport in Brazil
- Awarded to Mariana OzakiGold Merit Based Scholarship | Politecnico di Milano - Mar 2015 A merit based scholarship offered by Politecnico di Milano to the most talented international candidates admitted to a Master of Science programme.
Volunteer Experience
EMEA Director
Issued by Ladies that UX on Jul 2020
Associated with Mariana OzakiChapter Lead
Issued by Ladies that UX Milan on Oct 2019
Associated with Mariana OzakiCertified #IamRemarkable Facilitator
Issued by Google on Apr 2021
Associated with Mariana OzakiDesign Thinking track coordination
Issued by The Developer's Conference on Apr 2021
Associated with Mariana Ozaki
Languages
- poPortuguese
- enEnglish
- itItalian
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