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Sankeerth Ramadas

Sankeerth Ramadas

Venue Photographer

Followers of Sankeerth Ramadas1000 followers
location of Sankeerth RamadasBengaluru, Karnataka, India

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  • Timeline

  • About me

    Automation Engineer at ANZ

  • Education

    • Vidyavardhaka College of Engineering

      2006 - 2010
      Bachelor of Engineering (B.E.) Electronics and Communication

      Completed my BE Course in Electronics & Communication, which included a Project to be completed at the end. Studied certain programming languages like C++, Micro-Controller, Micro-Processor, etc.

    • Acharya vidyakula

      1998 - 2004

    • University of Lincoln

      2011 - 2013
      Masters of Business Administration Business Administration and Management, General Graduated

      Activities and Societies: Dissertation on the field of marketing, focusing on the influence of Facebook on the purchase decision making process of the consumers, taking DSLR Cameras as the product of interest Completed my MBA Program from the University, which included a Dissertation. Focused on the Purchase Decision Making Process with the influence of Facebook as an influential social Media.

  • Experience

    • Picture-Pal

      Nov 2011 - Feb 2013
      Venue Photographer

      -Customer Negotiation Skill-Good communication skill-Expanding the trust and number of sales

    • TCS iON Group

      Jul 2013 - Nov 2013
      Operations Executive

      * Handle the Servers at the Test Center while conducting the exams.* Was a project SPOC for the BRBNMPL Exam.

    • SME OneSource Infotech Pvt. Ltd

      Dec 2013 - Jun 2014
      Sales, Marketing and Business Development Executive

      Business Development, lead generation and revenue generation, negotiation and closures, member management and customer relationship management.

    • Multi Recruit

      Jun 2014 - Jan 2015
      Business Development Executive

      Client Acquisition for Recruitment company to offer the best solutions to save time and money for the HR Managers. We provide recruitment solutions for a fixed, low cost for any vacancy in any sector across India. We deliver what we promise.

    • ANZ

      Mar 2015 - now

      Have gained a good knowledge of retail banking and customer service. An experienced consultant with knowledge in credit cards and every day accounts to address the customers issues and enquiries.Handling customer enquiries relating to retail products and Internet Banking via SecureMail and email channel. Keeping track of Customer accounts and lodging disputes on the transaction on behalf of the customer. Helping customers with their issues relating to their accounts and cards and resolving them by doing maintenance on their accounts.Profile:A Secure mail Consultant for Wealth and Retail Process is responsible to do the necessary checks and actions on Mainframe via CAP and VISION applications to access the customers accounts and reply to the customer via email and SecureMail within 24-48 hours. Handle queries related to ordering of statements, change cycle date, account linkage to Internet Banking, address change, transaction details, refunds, replacement of cards, status of transactions payments, research on dispute and fraud transactions. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications Show less

      • Automation Engineer

        Aug 2019 - now

      • Credit Assessment Officer

        Nov 2016 - Aug 2019

      • SecureMail Consultant - Retail and Wealth Operations

        Mar 2015 - Nov 2016

  • Licenses & Certifications

    • Digital Transformation

      Simplilearn
      Jun 2020