Rachel Garner

Experience

• 

  Coldstone Creamery

  May 2021 - Jul 2021

  Staff

  Responsible for handling food, checking out customers, answering phone inquiries, closing register in the evenings, opening and closing store, managing guest satisfaction, preparing for health inspections, and keeping the shop clean and sanitary

• 

  ANIMAL MEDICAL CARE CENTER

  May 2022 - Aug 2022

  Veterinary Assistant

  Responsible for caring for animals, assisting veterinarian during exams, running lab tests, answering phone inquiries, scheduling appointments, researching different ailments, preparing medications for administration, and keeping the office clean. Became proficient in using AVImark and similar software for keeping schedules, recording data, and billing clients

• 

  Elon University Residence Life

  Sept 2022 - now

  Provides professional customer service to Elon University families, faculty and staff via phone, email and in person conversations, addresses caller complaints and inquiries, performs office administrative tasks such as organizing documents/folders, assists with housing operations tasks (forms, keys, check-in/out, damage billing), and trains other office assistant staff Provides professional customer service to Elon University families, faculty and staff via phone, email and in person conversations, addresses caller complaints and inquiries, performs office administrative tasks such as organizing documents/folders, and assists with housing operations tasks (forms, keys, check-in/out, damage billing)

  • Lead Office Assistant

    Oct 2023 - now

  • Office Assistant

    Sept 2022 - Oct 2023
• 

  Burlington Housing Authority

  Jun 2024 - Aug 2024

  Assistant Resident Services Coordinator

  Assisted the Resident Services Coordinator with providing resources to BHA residents, planned events for back to school, created flyers for events, conducted interviews with potential employees for a Youth Employment Program, assisted high school graduates with college preparation, attended community events and met with community partner organizations