Wayne Pyle

Experience

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  Phoenix Security

  Jun 2006 - May 2012

  Door supervisor

  • Ensuring all clients to venues had a safe, friendly and enjoyable experience• Responsible for overseeing teams as small as two or as large as fifteen completed all there duties to the highest possible standard for both the company and venue• As Head internal supervisor would regularly integrate with clients and staff to ensure any potential problems where kept to a minimum• Provided an approachable persona in which to help clients as well as fellow staff members• Working closely with major event organises including Bupa great north run, Newcastle racecourse and Newcastle United FC to deliver the best possible service for its patrons• First aid and fire marshal trained if ever such occasion did arise• Conducting visual inspections to prevent any potential hazards • Following strict procedures and regulations particularly when working on the night club scene to ensure everyone had a safe and enjoyable time Show less

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  O'Brien Waste Recycling Solutions Ltd

  Apr 2012 - Feb 2017

  Waste management solutions

  • Provide a high standard of customer service to new and existing clients with varied enquires • Controlling multiple project activities simultaneously, working to tight deadlines and operating efficiently under pressure• Attending to client needs and specific requirements to make the process and product run as smooth as possible • Maintaining a teamwork philosophy with other departments helping solve problems and pre-empt issues that may arise• Familiar in all waste materials from general household, recycling, scrap, construction, COSHH and WEEE• Processing clients orders from nationwide and world wide brands as well as government departments• Assisting in the development and mentoring of new staff and providing learning techniques and writing process guides • Carrying out 100+ requests via the companies trade waste service inbox and take on average 75 calls a day• As a department deal with 1500 sites a day with more than 46000 containers a month• Building a rapport up with subcontractors and outsourcing services or providing it on there behalf• Confident in minute taken• Planning and routing deliveries, collections, exchanges of containers• Assigning additional services to the most efficient route • Worked extensively with traffic department to plan the most efficient routes increasing profitability • Visited client sites and advised on best solution and performed onsite risk assessment• Created and launched new company documents which are used on a daily basis to record credits approved or denied, Vehicle tracker reports, Uniformed sent emails to inform clients of any service issues• Familiar in numerous roles across the trade waste/skips department from dealing with invoice queries, credit approvals or denials, call handling, contract inputs, risk assessments and the rearrangement of any services that may have been missed due to service issues Show less

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  Aim to Recycle

  Feb 2017 - Aug 2018

  Traffic Manager

  Traffic Coordinator at one of the North East leading plastic and packaging recycling firms. Currently responsible for routing all companies vehicles, driver and fleet management as well as weigh bridge operations for inbound and outbound materials. Responsible for all export documentation for containers and trailers travelling around the globe. Regularly liaise with customers on their disposal needs via phone, email or site visits whilst networking and bringing in further clients and offering the very best bespoke service. Show less

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  EMR

  Aug 2018 - now

  Operations Manager

  Ensure all SHEQ policies are adhered to by employees, subcontractors and visitors Take responsibility for the day to day running of all operational areas on site Responsible for the planning and production to meet clients needEnsure the quality of the product always meets clients criteriaReview staffing requirements and hire and train new talent as needed to correspond with specific dutiesOrganise world wide export of product and ensure necessary documents are correctly completePurchase raw materials at best market rates and plan for inventory including PPE and plant machinery Run toolbox talks and training for employees Run “daily huddles” as a form of communication to all operatives to set daily objectives and receive feedback IOSH qualified manager Implemented new documents to record production to help monitor KPI’s and look to continually evolve and improveLoading and unloading of high valued commodities Opening and securing premises over a 7 day working week and covering depot manager duties when not on siteWriting up reports, minute taken and presentations for depot manager as well as area managersKeeping update with emerging technologies that may improve the efficiency of the operational process Show less